Hall Toyota Elizabeth City

I wouldn’t drive an hour one way if she’s not helpful. Easy to work with and will reply to text messages and calls right away. Will recommend her to my friends and relatives. Easy to work with and will reply to text messages and calls right away. Will recommend her to my friends and relatives. More

Chanel Pennick was all around awesome ! Went above and beyond to meet our needs! customer service was excellent Went above and beyond to meet our needs! customer service was excellent More

Amy was an absolute dream to work with. She is clearly knowledgeable, experienced, kind, and efficient. Despite the power being out when we arrived, she quickly pivoted and helped me secure She is clearly knowledgeable, experienced, kind, and efficient. Despite the power being out when we arrived, she quickly pivoted and helped me secure my dream car while traveling through the area. Best customer service experience I've had in a very long time. You have a loyal customer for life Amy! More

Amy went above and beyond to help us. She really cares and was absolutely wonderful to work with. She really cares and was absolutely wonderful to work with. More

Very polite, patient, professional, clean environment willing to provide quality and valuable deals to the customer willing to provide quality and valuable deals to the customer More

Great people. They welcomed me with open arms and made the buying process so simple. They welcomed me with open arms and made the buying process so simple. More

I want to give a big shout out to Joshua Pearsons and Hunter Thomas Smith. I did not have a great interaction with the manager LJ (the only reason that toyota gets 4 stars instead of 5). That stopped ri Hunter Thomas Smith. I did not have a great interaction with the manager LJ (the only reason that toyota gets 4 stars instead of 5). That stopped right there though. When we bought our 2018 Ford escape we soon realized we had a problem, after talking to Mr Parsons it was taken care of. It did take a while but it was also during the the national cyber attack which affected the dealerships systems. We were given a rental car so it was no big deal. The day of getting the car back that evening my wife informed me about a squealing noise, over the weekend I was able to identify it as a grinding noise and that Monday I talked to Hunter who had me bring it into the dealership, listened to my problem, dealt with the problem, and returned the car back to me in a timely manner. LJ seemed to try and intimidate my wife and I and didn't seem friendly however, Mr. Parsons, and Mr Smith were more than professional and cordial and absolutely have gone above and beyond to ensure more than 5 star customer service. I do recommend anyone to Mr. Parsons and Mr Hunter smiths for any kind of service through hall toyota. Very big thank you to the both of them and the best of luck. More

Stephanie was really helpful and not pushy at all. She made the experience really easy and enjoyable. She made the experience really easy and enjoyable. More

Ryan was very professional, courteous and easy to work with. He knew what we were looking to buy and trade in and did not try to sell us anything else!!! We felt he just wanted to help us get into the veh with. He knew what we were looking to buy and trade in and did not try to sell us anything else!!! We felt he just wanted to help us get into the vehicle we were looking for and in the payment range. They were able to make it happen, and we left with a 2025 Toyota Tacoma SR5 for my son. He is new at this job, but he was very confident, and if he did not know the answer, he did not hesitate to ask his manager. We will be back to buy from Ryan and the whole team at Hall Toyota More

From the first interaction, Chanel was professional, knowledgeable and very personable. I had researched the vehicle model I intended to buy for probably 2 yrs. I finally found exactly what I wanted at knowledgeable and very personable. I had researched the vehicle model I intended to buy for probably 2 yrs. I finally found exactly what I wanted at Hall Toyota. Chanel walked me through the process, and I could not be happier. This was the best auto purchasing experience in my entire life. The main reason was Chanel's excellent customer service and genuine care that I was satisfied with my purchase. I recommend Chanel to everyone I know. I drove 3.5 hrs. from my home to purchase from Hall Toyota and Chanel. She is 5 Star! More