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Hall Toyota Elizabeth City
Elizabeth City, NC
261 Reviews
Offering North Carolina drivers an extensive selection of new and pre-owned vehicles for sale, Hall Toyota Elizabeth City is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 261 reviews
December 31, 2008
I went to this dealership because I bought from them before, and had a good experience. I dealt with John Midget (who no onger works there) and he was fantastic. So when I went back to buy a 09 Yaris, before, and had a good experience. I dealt with John Midget (who no onger works there) and he was fantastic. So when I went back to buy a 09 Yaris, I was shocked at the terrible experience I had. I dealt with the sales man Robert, a couple of times face to face, he seemed very friendly and easy to deal with. Then I began dealing of the phone on an automatic transmission vehicle, with the power option. We where dealing on the phone one day when he quoted me a price of 14273 OTD, I made sure we were talking about the automatic, what color it was to be as well as the other options and then I told him we were eating now, and I would have to get back to him. I talked to my wife and we decided we would buy the vehicle for 14000 OTD. After calling him back in a day or so, we talked back and forth and then called me back wanting me to go to the dealership, bc the whole saler was down there and they wanted me to get a better deal on the trade in (about 5pm), I said how long would that take and he told me that the guy would be there in 15-20minutes. I was hesitant and asked them if they would go 14000otd, and repeated all the options and the car so there would be no confusion. He told me yes, so I went to the dealership. I handed him the key so the whole saler could look at the vehicle, no realizing he wasn't even there. When I asked about his where abouts they stated "He couldn't make it". Immediately, a red flag went off and I became uneasy. It was then when the dishonesty REALLY came out. They began dealing on the car price, and then pushed a paper in front of me showing the price of the vehicle being $753 more than what we discussed on the phone. Then they told me, "Well, robert is kind of new and he messed up" I told them I find it really hard to believe considering I had him repeat everything, and I repeated everything to make sure we were on the same page. After being tag teamed from various salesmen, and the manager I left, when I found out one of the rebates they were offering me had to be financed through them, and the would not give me the vehicle for the quoted price. This is clearly a bait and switch and it makes me sick to think they could pull that tactic on me. I will never deal with them again, and will file a report with the BBB. I have decided to buy either a honda or volkswagen instead. Way to go Toyota of Elizabeth City!! More
by TheDutchman
Employees Worked With
Robert, and the manager Mr. Little
