Hall Toyota Elizabeth City

They were very honest on my deal This was the best Toyota dealership I had dealings with while looking, and finally buying, our new 2015 4Runner. The dealership was honest and upfront This was the best Toyota dealership I had dealings with while looking, and finally buying, our new 2015 4Runner. The dealership was honest and upfront with every aspect of the buying experience. I had gone to 5 different dealerships and in negotiations with 3 in order to find the best price and service. Austin had us the best up front price and had my car waiting on the day we agreed. Tom, the owner, was a man of his word and took care of some concerns we had. He made me a promise and kept it, even though it hurt his profit margin. They are the most honest dealership I have ever bought a car from, and I have purchased no less than 6 new cars in the past 10 years. The finance department was a breeze! I will be back. More

We purchased a new highlander and traded in our 2009 highlander. They advertised That they would give $3,000 above book value. They would give me the $3,000 but wanted to take $2000 off the blue book va highlander. They advertised That they would give $3,000 above book value. They would give me the $3,000 but wanted to take $2000 off the blue book value and they add an addendum sticker to the vehicle for $1,200. That's a bait and switch. The addendum sticker is a scam. They also forgot to take off the $500 deposit we gave them from the bill of sale. This was the fourth vehicle we purchased from them and the first time we had any problems More

my car was totaled jojo and steve where great helped me get my gap insurance claim handled and steve was able to get me a new truck you guys are awesome get my gap insurance claim handled and steve was able to get me a new truck you guys are awesome More

Had a 8am appt this morning for a oil change and state inspection. It took 1 hour and 50 minutes to do both things. The oil change takes about 45min to 1hr. Not once did anyone come and tell me what is go inspection. It took 1 hour and 50 minutes to do both things. The oil change takes about 45min to 1hr. Not once did anyone come and tell me what is going on. (I told them I would be waiting.) When I asked what was going on at the 1hr and 30 min mark. The told me my car was on the inspection machine. That they were sorry. And that they couldn't do oil change and inspection at the same time. Makes no difference to me on how it gets done. As long its done. To me if a cutomer has an appt they come first. Walk in appt's go to the end of the line. I've been a customer of Toyota of Elizabeth City for 2 and a half years now. My husband I bought 2 vehicle's from. I'm not happy about how I was treated today. I showed as I was walking out of the building. Someone asked if they could help me as I was walking to my car saying loudly that he was the owner. The supposed owner never came over to my car when I was sitting there getting my stuff together to leave. AGAIN NOT HAPPY ABOUT HOW I WAS TREATED TODAY. More

Went to this dealer for a simple oil change and they could not even get this done correctly. After they changed the oil and gave me my keys. I pulled over to a parking spot at my 21 year old sons reques could not even get this done correctly. After they changed the oil and gave me my keys. I pulled over to a parking spot at my 21 year old sons request. My son got under the car to check the oil filter and plug. My son found that the dealers worker did not tighten the oil filter and it was moving from side to side about to fall off. If it had not been for my son checking, my cars engine would have been ruined. He tighten the filter with his hand and I pulled back into service. They tighten the filter and did not even care. Do not go to this place. If I had not had my son with me my new car would be junk right now. Toyota dealer shame on you!!! Do a job right or don't do it at all!! Shame SHAME on your dealership! More

I went to this dealer to see if I could afford a new Camry. The salesperson Larry was great! He was not pushy, didn't try to sell me something I didn't want. The owner worked with me on price so I coul Camry. The salesperson Larry was great! He was not pushy, didn't try to sell me something I didn't want. The owner worked with me on price so I could have the car I wanted. It was such a good experience that I took my son there two weeks later and he bought a new Tundra. I have bought many new cars over the years Cadillacs, GMCs, and Toyotas and this was the best experience in car buying I've ever had! I would highly recommend them to anyone wanting a new Toyota. More

GREAT I love my truck I got from Toyota of Elizabeth City.Staff was friendly.They did are great job helping me out.I would go back. I love my truck I got from Toyota of Elizabeth City.Staff was friendly.They did are great job helping me out.I would go back. More

This was an extremely horrible experience!! If I could turn back time I would have NEVER stepped foot on their lot. Don't believe anything they say over the phone, it is only a bait and switch tatic. I ha turn back time I would have NEVER stepped foot on their lot. Don't believe anything they say over the phone, it is only a bait and switch tatic. I have never experienced such underhanded car dealer practices. After waiting 2 months I filed with the BBB to receive warranty papers for my 2012 Toyota. There were other issues as well (when making the purchase they refused to give me a reciept showing that I had paid in full - they installed the wrong window tint color). It has been an awful 2 1/2 months. Maybe my review will prevent someone from having to deal with such an unprofessional dealership. More

This was a "first" experience on her own in the adult world in bringing her Corolla in for service. She set up the appointment by herself. Brought it in and, BANG, they hit her with a, never before adult world in bringing her Corolla in for service. She set up the appointment by herself. Brought it in and, BANG, they hit her with a, never before discussed, $85.00 diagnostic fee. When making the appointment, she was assured that they knew exactly what was wrong with her seat belt retractor and told her it would only take a short time to fix. So typical of the standard underhanded car dealership practices I've experienced over the years. Lure them in with smooth talk, then hit 'em hard in the wallet. For me, this is the third time they have pulled this trick, twice before with my wife. I try to buy local, but shady service practices like this keep driving me to buy elsewhere and getting my service done by reputable independent mechanics. As in baseball, three strikes and you're out. Game over! More

We have purchased three (3) Toyota vehicles at this fine dealership since 2004 when we moved to EC from Woodbridge, VA. To date, the new Camry is the best car we have ever owned. I drive a 2007 Tacoma (Ba dealership since 2004 when we moved to EC from Woodbridge, VA. To date, the new Camry is the best car we have ever owned. I drive a 2007 Tacoma (Basic) and is about 31k miles into a great service life. The difference between our experiences and some of the comments see on the page is that being $$$ savvy is good; stupid and expecting a gift from the dealer is not... Tom Simms and his sales force go out of there way to please customers as does service. Beverly Pritchett is a voice of reason in a tough, service environment. Again, thanks to all for a great experience; they are few and far between these days... More