Hall Toyota Elizabeth City

Great experience I had a great experience working with Alex Perry. He was very informative and seemed genuinely wiling to help with all of my questions. Thanks! I had a great experience working with Alex Perry. He was very informative and seemed genuinely wiling to help with all of my questions. Thanks! More

AWESOME Customer Service I just experienced possibly the very best customer service of all time!! Thank you Alex Perry for answering all my questions and for such a pleasant I just experienced possibly the very best customer service of all time!! Thank you Alex Perry for answering all my questions and for such a pleasant experience. More

Amazing . The sales team at Elizabeth Taylor cities amazing their service is excellent I would recommend anyone to buy from town of Elizabeth city I don't wit . The sales team at Elizabeth Taylor cities amazing their service is excellent I would recommend anyone to buy from town of Elizabeth city I don't with a gentleman by the name of Gary King he was an amazing salesperson he listen to what I was looking for the help me to get the best bang for my buck he showed me what I needed to see any even showed me some extra stuff so I would recommend anyone More

OUTSTANDING Great experience working with the dealership from our salesman, sales manager and finance manager. No pressure, able to make the deal and no high pr Great experience working with the dealership from our salesman, sales manager and finance manager. No pressure, able to make the deal and no high pressure to purchase any add on. Adrian our salesman, was outstanding and delivered top customer service. Bottom line...great team!! More

45,000 mile service I was immediately greeted as soon as i pulled up to the service department; very nice! The reason for my visit today was for the 45,000 mile check up. I was immediately greeted as soon as i pulled up to the service department; very nice! The reason for my visit today was for the 45,000 mile check up. Service Advisor, Josh Parsons was very friendly and professional. My 2015 Highlander was also (complementary) washed and vacuumed when returned to me. Diana Jackson More

Dishonest & Doesn't Care I purchased a brand new car from Toyota of EC in March 2017. First I was told by my sales person (who I thought I could trust) my car had several feat I purchased a brand new car from Toyota of EC in March 2017. First I was told by my sales person (who I thought I could trust) my car had several features I really liked. I later discovered it didn't have those features and couldn't be added on. The dealership didn't seem to care when I told them how I'd been mislead. I just was told "sorry, she was new." Then only recently my car broke down completely, leaving me stranded on the side of the road. Brand new 2017 car mind you! Found out it has an engine problem and is still in their shop being repaired. I went to them to talk about how ridiculous this whole experience has been and how wrong I was treated only to be met with zero care, even by the manager. I will never do business again with this place. While the people in service are wonderful, sales and management are horrible and don't make things right that their own sales people screw up on nor did they care that I felt unsafe in my own vehicle now. A brand new car should not have engine problems. Do not buy from Toyota of EC. Save yourself the hassle and find somewhere that cares about you as a customer. More

Friendly BUT Everything was great and I love my new car, the people were very friendly, however.. when I asked if they had my car in additional colors I was told n Everything was great and I love my new car, the people were very friendly, however.. when I asked if they had my car in additional colors I was told no, only to find out a few days later they had several different colors at the same price point. I mentioned it and the manager said he would ask the sales person tomorrow but maybe she just didn't know. I'm sorry but this is a major purchase and I would like to see all of my options. I also was told we would get a military discount. We may or may not have gotten it, I have no idea. I tried asking about it and was told by one person they would call me back (never heard back) and told by someone else she had to do some checking and let me know.. still didn't hear back. Needless to say I'm slightly frustrated. Just wish someone answered my question and for such a big purchase I was able to have all of my options/colors in front of me since we will have this vehicle for many years. More

Lies, Lies, and more Lies This dealership is the worst dealership to purchase from OR work for. It is ran by a man who has no idea how to run a dealership and they can't keep e This dealership is the worst dealership to purchase from OR work for. It is ran by a man who has no idea how to run a dealership and they can't keep employees because they abuse them to no end. They lie to your face when you are purchasing a car and then try to sell you extra stuff that is technically already on the car. GAP insurance should be $699, but if you don't by anything else other than GAP they charge you more all so the "finance manager" can make a profit. They change everyone's titles around constantly and management is awful. You won't even get your tag until you get a ticket for an expired temporary tag. They have no clue what they are doing in that place or the Nissan store they are affiliated with. More

Typical bait and switch dishonest car dealership These guys are the reason why dealerships get a bad name! They play games with you on the price and try to get you to sign before you have all your in These guys are the reason why dealerships get a bad name! They play games with you on the price and try to get you to sign before you have all your info and numbers. I wouldn't send anyone I know here. More

Oustanding customer service I would like to give phenomenal credit when its due. Toyota of Elizabeth has significantly made some changes under new management and personnel. I I would like to give phenomenal credit when its due. Toyota of Elizabeth has significantly made some changes under new management and personnel. I would like to thank the following personnel: Aaron, general manager or front office, Byron the Finance manager, Jestine Hughes the sales manager, James (Parts/Service manager, Bridgett and Ty from Service department. I would like to commend you guys personally on a job well done! Thank you very much on the purchase of a new vehicle and the excellent service you provide on my Toyota vehicles. If you're looking for a great deal on a new or used vehicle; stop by Toyota of Elizabeth and they'll help you get in the right direction. Thank you- retired military: Anthony Fobbs More