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Hall Toyota Elizabeth City

Elizabeth City, NC

4.8
261 Reviews
Offering North Carolina drivers an extensive selection of new and pre-owned vehicles for sale, Hall Toyota Elizabeth City is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1002 Halstead Blvd

Elizabeth City, NC

27909

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Showing 261 reviews

September 13, 2021

Kalan made the whole car buying experience easy & stress free. The process was quick & the whole team was in on it. Definitely recommend buying a car from Toyota EC. Ask for kalan!!! More

by ml.ventura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalan Ferebee
Sep 15, 2021 -

Hall Toyota Elizabeth City responded

Hi, thank you for your positive review. We're glad to hear that you found Kalan here at Hall Toyota Elizabeth City so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 13, 2021

Kalan Ferebee was incredibly helpful and patience while getting me into not only a great car, but an amazing deal as well. He is an incredible employee for hall Toyota!!! More

by hinmonchris693
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalan Ferebee
Sep 15, 2021 -

Hall Toyota Elizabeth City responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kalan here at Hall Toyota Elizabeth City! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 06, 2021

My husband and I went here to purchase a vehicle after putting down a deposit on a new vehicle and being assured it was ours we were called 5 day later and told the vehicle wasn’t available bc they didn’t More

by H8toyotaEC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nef Moeglin, Steve Fletcher
Sep 21, 2021 -

Hall Toyota Elizabeth City responded

Thank you for your feedback. Our General Sales Manager, Stephen Fletcher, would like the opportunity to speak with you personally regarding your experience. Unfortunately, he has been unable to reach you up to this point. At your convenience, please contact Stephen directly at 252.335.4301, or privately message us through the DealerRater portal and let us know your preferred number and the best time to reach you. Thank you.

Sep 22, 2021 -

Hall Toyota Elizabeth City responded

Thank you for your feedback. Our General Sales Manager, Stephen Fletcher, would like the opportunity to speak with you personally regarding your experience. Unfortunately, he has been unable to reach you up to this point. At your convenience, please contact Stephen directly at 252.335.4301, or privately message us through the DealerRater portal and let us know your preferred number and the best time to reach you. Thank you.

Sep 23, 2021 -

H8toyotaEC responded

It’s crazy how they couldn’t return my calls or emails before I left this bad review! There’s nothing more to discuss because we’ve purchased the vehicle we wanted from another dealership and they were AMAZING! Great customer service and returned our calls in a timely manner.

September 04, 2021

From my first contact with them through Carfax, until the delivery of my car, they were efficient and professional. My sales person, Sherri White, was knowledgeable and gracious, never pushy or overbearing. More

by Patricia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gibson, Sheri Ward, Toney Smith
Sep 07, 2021 -

Hall Toyota Elizabeth City responded

Hi Patricia, congratulations on your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

July 15, 2021

I have been waiting for my tags for almost 60 days, My temp has been expired and i got a ticket from the state police. I cant drive my vehicle at all now. I talked to the title people 3 weeks ago and they More

by Ken Heverin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kris Bradshaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Gonzalez, Marietta Anderson, Joe Garrenton, Jaden Wimbley
Jul 23, 2021 -

Hall Toyota Elizabeth City responded

Ken, thank you for reaching out to us. We do apologize for any inconvenience and delay you’ve experienced with the DMV. Our titling department has worked with a third party that is handling interaction with the DE DMV and the DMV is backlogged by over a month. It’s our understanding that you’ve visited the DE DMV to secure a registration and tag in person. If we may be of further assistance, please do not hesitate to contact Kris Bradshaw at 252.698.0519. Thank you.

Jul 23, 2021 -

Ken Heverin responded

The dealer did NOTHING to resolve my issue but blame me and blame the DMV. I did all the work to resolve . When a customer has an issue , you fix it, end of story , they did not and thats the reason for the rating

July 09, 2021

Sheri was so helpful during the entire process! I never thought I could afford my dream car and she made it happen! Hands-down would recommend her over and over again, and will definitely be sending anyone More

by ambertelman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri Ward
Jul 13, 2021 -

Hall Toyota Elizabeth City responded

Hi, thank you for your kind review; we are happy to pass along your comments to Sheri here at Hall Toyota Elizabeth City! We do hope we can be of assistance in the future. Take care!

July 01, 2021

HORRIBLE EXPERIENCE!!! First time Hall customer, tried buying 100% by phone and online. The car they brought didn’t match the description. I felt pressured to accept it and take $150 for the backup came More

by markhousler
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kris Bradshaw
Jul 13, 2021 -

Hall Toyota Elizabeth City responded

Mark, thank you for your feedback. It is our understanding that you’ve spoken to our General Manager, Kris Bradshaw, regarding your experience. In trying to work towards an amenable solution, we did offer to buy the vehicle back. If may be of assistance in the future, please do not hesitate to contact Kris directly at 252.335.4301. Thank you.

Jul 13, 2021 -

markhousler responded

This is a great example of your lack of customer service in this transaction. I acknowledged that he offered to buy the car back. That was a better deal for Hall than it was for me and I refused. If I had the car looked at 2 weeks earlier, you wouldn’t be able to weasel out of the $1,171.08 you know you owe me. Hide behind a technicality if that’s the kind of business you want be. Note that you didn’t dispute any of my review, either. That’s because you can’t.

June 05, 2021

Great service, Brad turner went above and beyond to help me out and get me the right car. Didn’t buy a Toyota but he was able to take me to the honda dealership and help me with a new Honda. More

by Miguel.mojarro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Hall Toyota Elizabeth City responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

May 28, 2021

Sheri Ward-White was awesome to work with. She was friendly, knowledgeable and not pushy like some sales people. She nor anyone there wasted our time. We were in and out in 2 hours where as other d More

by jfabek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri Ward, Toney Smith, George McLaughlin
May 29, 2021 -

Hall Toyota Elizabeth City responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 19, 2021

George McLaughlin was great to work with. He was very kind and helpful - no pressure. I’m still enjoying my car. Thank you so much. More

by kenyattabrown26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George McLaughlin
Mar 22, 2021 -

Hall Toyota Elizabeth City responded

Hi, thank you for your kind review; we are happy to pass along your comments to George here at Hall Toyota Elizabeth City! Please let us know if you have any additional questions about services you received and thank you again for choosing us. Have a great day!

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