Hall Nissan Virginia Beach - Service Center

I went to Hall Nissan last Monday for a service call. While waiting for my Murano, I decided to take a look at the new cars. Stacie Butcher approached me and asked if I would be interested in a new car. While waiting for my Murano, I decided to take a look at the new cars. Stacie Butcher approached me and asked if I would be interested in a new car. Although my car was only two years old, I liked some of the ungraded features on the newer models. After talking with Stacie, I decided to trade my car in for a 2011. Everyone that I encountered during the sale was very friendly and professional. I can honestly say that out of the seven or vehicles that I have purchased, this was definitely the easiest. This can only be attributed due to the professionalism of Hall Nissan. Thank you! More

My husband and I purchased a new 2012 Nissan Altima from Hall Nissan Virginia Beach. One week after purchasing the car it started to make a strange grinding noise each time you start the car and it hit 30 m Hall Nissan Virginia Beach. One week after purchasing the car it started to make a strange grinding noise each time you start the car and it hit 30 mph. My husband took the car to the service center and the technician rode in the car with my and told him that there was something wrong with the abs actuator. He said it should make a mechanical noise but not a grinding noise. He told us to bring the car back the next day because the rental shop was closed. We brought the car back today and they told us the noise is normal and that nothing is wrong with it. The service manager explained to us that all of the new Altima's make this noise and that there is nothing that they can do about it. We were told that Nissan is aware of this noise and that there have been several complaints about it. We are very disappointed in Nissan. This is our first Nissan and probably or last. Also we were promised a $25 visa gift card for going to Hall Nissan and we never received it. More

I always have quick service when it comes to working with Brian. I have a nissan and a chevrolet and with my chevrolet it seems like it took hours for just a oil and filter change. Working with the express s Brian. I have a nissan and a chevrolet and with my chevrolet it seems like it took hours for just a oil and filter change. Working with the express service here it seems like it takes no time. Good job guys. More

the salesman we worked with was very friendly and very nice to work with we enjoyed buying a new car here and we were very pleased with the service nice to work with we enjoyed buying a new car here and we were very pleased with the service More

Very nice staff but the service knowledge and policy were extremely poor. I had a car breakdown and I had it towed to their service repair center. I left a clear note as to what the problem is. They did not extremely poor. I had a car breakdown and I had it towed to their service repair center. I left a clear note as to what the problem is. They did not believe me nor did they bother to check to see if my diagnosis was accurate. Instead they started the car, and said they couldn't duplicate the problem. I told them that the car would stall if you drive it a couple of miles but I warned them that it could stall on them on road. Hall Nissan accepted the risk, drove my car and car stalled and would not start. They said I needed to call my insurance to tow the car (that they test drove) otherwise they would charge me for my car to be towed! Crazy service. I had warned them about the stall issue and they drove it off their lot and then left my car three miles from their location and said I needed to tow the car. Ridiculous. However, to their credit their store's manager, she did apologize and said that they were in the wrong and that the policy made no sense to her either. However, they are suppose to be professionals and experts with Nissan car repairs, and for the service department to call me to handle the car towing was bizarre seeing how they drove it off the lot knowing that the car could stall. Anyhow, they never figured out the problem and it turned out that the car's problem was exactly what I had told them from the start. What a waste of my time and theirs as well. They wasted a whole day and nothing was repaired. Shameful. More

The service I received from Hall Nissan was outstanding.Minnie was very helpful and pleasant.I would love to do business with her anytime. We need more people like her in the customer service a outstanding.Minnie was very helpful and pleasant.I would love to do business with her anytime. We need more people like her in the customer service area."HAT'S OFF TO YOU MINNIE".You are great. Looking forward to doing business with you again. More

All my service has been routine maintenance and warranty repairs on my 2007 350Z Roadster. Bernard and the service team have always been friendly, honest, and efficient. Sometimes they do what they don't ha repairs on my 2007 350Z Roadster. Bernard and the service team have always been friendly, honest, and efficient. Sometimes they do what they don't have to do to keep me happy, even though I would be happy anyway. They are familiar with all service bulletins and all mechanics seem to be very very good. More

Hall Nissan does and excellent job in both sales and service. I am on my third purchase vehicle (02, 05, 09 Maxima), I am a repeat customer. The Service Dept has always taken good care of my vehicle and service. I am on my third purchase vehicle (02, 05, 09 Maxima), I am a repeat customer. The Service Dept has always taken good care of my vehicle and been outstanding in customer attention. I deal with Cliff Singleton and he is provides customer focused service and always makes customer satisfaction his number one priority. Thank you Cliff and Hall Nissan. More