Hall Nissan Virginia Beach - Service Center

Rating Great time waiting. Friendly workers. Informative and made sure only service needed done. Convenient time and location. Reasonable price. Thank yo Great time waiting. Friendly workers. Informative and made sure only service needed done. Convenient time and location. Reasonable price. Thank you for service and I look forward to service again when needed. More

Exceptional Service I recently purchased a 2017 Nissan Rogue. A few days later my family had a small accident resulting in damage to the vehicle. I went to Hall Nissan Vi I recently purchased a 2017 Nissan Rogue. A few days later my family had a small accident resulting in damage to the vehicle. I went to Hall Nissan Virginia Beach and the service I received was exceptional. Service Writer Bernard Branch worked diligently to assist my family in making sure we walked away satisfied. Not only was the car fixed, he personally made sure it was washed and detailed within a timely manner. I highly recommend Hall Nissan Virginia Beach for any problems you run into. More

Paul was great 👍🏽 i Had an issue with my car and Mr. Paul was very friendly and helpful. We had a little problem with my license plate but he made sure I was taking c i Had an issue with my car and Mr. Paul was very friendly and helpful. We had a little problem with my license plate but he made sure I was taking care of . It’s people like Mr Paul who make customers service great and amazing. Thank you again! More

Travis Robinson Travis was a wonderful salesperson. He helped me and I wasn't even there to buy a car but to get mine service. Thank you Travis and I look forward to Travis was a wonderful salesperson. He helped me and I wasn't even there to buy a car but to get mine service. Thank you Travis and I look forward to doing business with you in the future. More

Riviting experience I needed service on one of my vehicles and Travis provided attentive and outstanding service. He also educated me on new products that the company has I needed service on one of my vehicles and Travis provided attentive and outstanding service. He also educated me on new products that the company has to offer and personally walked me over to the service station. Engaged and ethused during the entire transaction and even checking on me although I did not make a physical purchase meant a lot. I am in the hospitality industry and we appreciate people like this young man. Great asset to your company. He will go far with that attitude and intensity. More

Thankful A big help on finding a use car and getting it in good shape for me to take Travis Robinson is a great employee and will keep a smile on your face the A big help on finding a use car and getting it in good shape for me to take Travis Robinson is a great employee and will keep a smile on your face the entire time thanks for all the help Hall Nissan More

No state inspection rejection stickers WOW! WOW! WOW! I cannot believe what I just experienced at Hall Nissan Bonney Road. I purchased a new Pathfinder in 2001 from them, my husband p WOW! WOW! WOW! I cannot believe what I just experienced at Hall Nissan Bonney Road. I purchased a new Pathfinder in 2001 from them, my husband purchased a new Frontier from them in 2005. I won't even go into detail about my previous service experiences. I just wanted to note my experience today. Last night, I made an appointment for an oil change at 8:45am today. I also needed a state inspection. I pulled into the service bay around 8:30 - and was greeted by Dwyan Morris. He was very friendly and explained that they could NOT do the state inspection because they don't have rejection stickers. This is the most unbelievable thing I've ever heard from one of the largest automobile facilities in Hampton Roads. Dwyan "Dee" suggested I call later today to see if they've received their rejection stickers. AMAZING. I wasted a trip/gas to be told they can't do a state inspection. WOW! THANK YOU Dee for excellent and friendly customer service; I appreciate your honesty. 12:32PM - Service Manager, Jeff Evans called to apologize for the inconvenience and to let me know they DO have stickers now. He admitted it was his fault for not having the rejection stickers on hand. I appreciate his phone call and plan to make the trip back over there tomorrow for my state inspection, UPDATE: August 13, 2014 - I went back to Hall Nissan to get my state inspection and oil change. Dee was there to greet me. He continued to apologize for not having stickers last week. Because of my inconvenience, he offered me a FREE oil change (state inspection is free because I purchased my vehicle there)........ Once the work was completed, Dee handed me my keys and informed me that they also filled my tank up with gas. This was (is) excellent customer service on their part. Understand things happen, but again, I was just shocked that an automotive dealership as large as Hall would run out of stickers. Regardless, all is well now and I DO appreciate how they corrected their mistake. More

State Inspections After seeing faulty parts on a vehicle with a fresh inspection and technician stating that "it should not have a good sticker on it that he thought it After seeing faulty parts on a vehicle with a fresh inspection and technician stating that "it should not have a good sticker on it that he thought it was being fixed when he asked inspector to put sticker on it"reporting reporting to Virginia State Police, Service manager Jeff Even said that they had put new parts on vehicle then put inspection sticker on then put the bad parts back on to try to get an insurance claim paid, then told me to never return (so much for whistle blower protection) More