Hall Nissan Virginia Beach - Service Center

Communication is not great! Before she tells customers something she needs to find out the correct information 1st. Before she tells customers something she needs to find out the correct information 1st. More

My initial visit here was pleasant . However 3 different times I have bought my car back due to something being wrong with it . Each time they told me the car was okay . The very last ti However 3 different times I have bought my car back due to something being wrong with it . Each time they told me the car was okay . The very last time I had to get my car towed to the shop because a message came up saying “ engine malfunction reduce power “. Once getting my car towed they looked at it 2 days later and stated nothing is wrong . They can’t recreate the problem . The general manager then stated he would switch me into something else . Which of course means they know something is wrong with the car . He got me approved for a 2024 Altima , however my car payment was going to go up an extra $200. This place is such a rip off & just trying to sale to everyone who falls for their crap . Make sure if you go here you take a mechanic with you . I will never go back again , and will not recommend anyone . More

Amazing service every time I take my vehicle in. I appreciate them and their professionalism. I appreciate them and their professionalism. More

Whenever I come to, he always makes me feelespecially because he knows that I need my vehicle fixed and he wants to make sure every customer gets a great satisfaction.I appreciate everything he does for because he knows that I need my vehicle fixed and he wants to make sure every customer gets a great satisfaction.I appreciate everything he does for all his customers More

The experiences I have had with Mile One and Hall Nissan VB have been highly exceptional. My parents purchased my daughter a brand new vehicle in September 2023. Although I wasn't apart of that, my parents VB have been highly exceptional. My parents purchased my daughter a brand new vehicle in September 2023. Although I wasn't apart of that, my parents have relayed how thrilled they are with the purchasing experience. Fast forward to this week I noticed my daughter was due for service on her vehicle. I contacted Mile One who handles this for Hall Nissan VB. Brandi was very patient, pleasant and knowledgeable with all the questions I had. She was able to accommodate my pick up time request for early in the morning the very next day. What I loved the most about the service was the constant contact you receive. I got a text message when they left Hall and was on the way to pick up the vehicle along with a tracker so I knew exactly where they were at all times. While in route I received a 10 minute and 3 minute alert advising me where they were. Once they promptly arrived Jasper and Robert were professional and accommodating. I advised them I desperately needed the vehicle back by a certain time and they promised me they would alert the technicians and try their best to make it happen. And to my surprise I received the vehicle back within 2 hours as promised in perfect condition and service allowing my daughter was able to get to her school practice in time. Overall I am thankful for the pick up and delivery service Hall offers. 10/10 ... highly recommend. More

I was blessed to have found this place! Hall Nissan went above and beyond to get my 2009 NissanMaxima up and running right,Highly recommend,They have me for life...Thank You👍 Hall Nissan went above and beyond to get my 2009 NissanMaxima up and running right,Highly recommend,They have me for life...Thank You👍 More

I went in for inspection and Miss Allison was so patient and kind. Thanks for everything you helped me with.. I think you need a raise but keep up the good work and thanks for turning my day into a great da and kind. Thanks for everything you helped me with.. I think you need a raise but keep up the good work and thanks for turning my day into a great day after all, More

I wasn't pleased with the service I received from this employee, she ignored me when I came in and had no urgency with my situation. employee, she ignored me when I came in and had no urgency with my situation. More

I truly love going to this dealership! Every time I go the service is excellent. Allison Prigrom was by far the most helpful associate I have seen. With the great leadership of Bernard Bra Every time I go the service is excellent. Allison Prigrom was by far the most helpful associate I have seen. With the great leadership of Bernard Branch, these two make an unbeatable team. I truly can go on and on about these two, but to sum it up, they are both amazing. I will definitely be coming back because of their infallible service. More

Outstanding Experience today with Allison! !! She was prompt, informative and extremely helpful. Professionalism is absolute. !! She was prompt, informative and extremely helpful. Professionalism is absolute. More