Hall Nissan Virginia Beach

Janusz took excellent care of us. He understood and knew what our growing family needed and helped us get it. In fact he is the largest reason that we even stayed with the dealership early on in the procce what our growing family needed and helped us get it. In fact he is the largest reason that we even stayed with the dealership early on in the proccess. After our first visit, we received no less than 3 calls from the dealership and 3 from the corporate office within a 12 hour period...from several different managers and customer service representatives. However, we did voice our concern about this and we did not receive any more calls. We realize that it was just because they wanted to make sure we were taken care of, but it felt very overbearing. Other than that, the only issue we had was during the price/trade-in negotiation. There were a couple other dealerships in the area that were advertising prices on the same vehicle for up to $2,000 less under the same USAA member pricing plan. Additionally, they wanted to give us only 35% of the Kelley Blue Book Value for an 8 year old car with what we thought was very typical wear and tear. While we were able to negotiate a trade in value of about 65% of the KBB value, we did have to settle on a less expensive version of the vehicle since we were still receiving less for the trade-in than we owed on it. Those issues aside, they went out of their way after the sale was complete to help us in obtaining all the documents necessary to title the vehicle in another state. Overall, it was a very good experience. Ask for Janusz!!! (pronounced Yawn-oosh) More

This was the best buying experience I have ever had. The salesman went above and beyond. I was new in town and he took me from my hotel to the dealership and later back home. He extended himself with profe salesman went above and beyond. I was new in town and he took me from my hotel to the dealership and later back home. He extended himself with professionalism, patience and I really felt he put his customer as his top priority. This was my first experience with Nissan and this salesman represented your company exceptionally well. I will be back again. Thank you! More

Our trip to Hall Nissan was superb. This was the best car buying experience we have had. We worked with Sabir Cartledge who gave us top notch VIP treatment. Sabir was courteous, friendly and caring. He car buying experience we have had. We worked with Sabir Cartledge who gave us top notch VIP treatment. Sabir was courteous, friendly and caring. He made us feel like long time friends without the salesman experience; while doing this, he still maintained the highest level of professionalism. He took care to answer all our questions honestly and address all our concerns in a timely yet effective manner. We tip our hats to the entire Hall automotive family - Sabir especially - for welcoming us so heartly. We are excited to be apart of this family. We highly recommend this location. Kayla and Wayne Nellums More

I had a great experience at this dealership. I started talking to one of the sales representatives there, Marc Baker, back in January of 2011, and expressed interest in buying a new or used car, but not a talking to one of the sales representatives there, Marc Baker, back in January of 2011, and expressed interest in buying a new or used car, but not at that moment. He was very accommodating and worked with me through the 6 month period, and when I was ready and comfortable, helped me purchase a vehicle. Marc acted more like more of a consultant, and based on my requirements for a vehicle, was able to recommend a variety of vehicles that Hall Automotive had access to. After talking to him and test driving my selection, the financial department was able to get me financed and provide the support that was necessary for me to purchase my used 2010 Hyundai Genesis with only 10k miles on it at a very reasonable price. I would definitely recommend this dealership to everyone I know, as well as give them the advice to seek out Marc Baker. More

I really enjoyed working with Sabir and the team at Hall Nissan for my new vehicle purchase. We received the VIP treatment from start to finish, and we felt like they really listened to us when we told them Nissan for my new vehicle purchase. We received the VIP treatment from start to finish, and we felt like they really listened to us when we told them what we were looking for. I love my new Sentra and will definitely come back to Hall Nissan for future vehicle purchases. More

Very nice staff but the service knowledge and policy were extremely poor. I had a car breakdown and I had it towed to their service repair center. I left a clear note as to what the problem is. They did not extremely poor. I had a car breakdown and I had it towed to their service repair center. I left a clear note as to what the problem is. They did not believe me nor did they bother to check to see if my diagnosis was accurate. Instead they started the car, and said they couldn't duplicate the problem. I told them that the car would stall if you drive it a couple of miles but I warned them that it could stall on them on road. Hall Nissan accepted the risk, drove my car and car stalled and would not start. They said I needed to call my insurance to tow the car (that they test drove) otherwise they would charge me for my car to be towed! Crazy service. I had warned them about the stall issue and they drove it off their lot and then left my car three miles from their location and said I needed to tow the car. Ridiculous. However, to their credit their store's manager, she did apologize and said that they were in the wrong and that the policy made no sense to her either. However, they are suppose to be professionals and experts with Nissan car repairs, and for the service department to call me to handle the car towing was bizarre seeing how they drove it off the lot knowing that the car could stall. Anyhow, they never figured out the problem and it turned out that the car's problem was exactly what I had told them from the start. What a waste of my time and theirs as well. They wasted a whole day and nothing was repaired. Shameful. More

The service Sabir Cartledge was exceptional and professional. He made me feel as if i was at home and welcome me to the Hall Auto family,i would recommend this location to anyone because the work w professional. He made me feel as if i was at home and welcome me to the Hall Auto family,i would recommend this location to anyone because the work with you to satify your needs and payment range. no is not an answer with. They strive to the best for customer service and i really appreciate and honestly glad to be apart of th eHall Nissan family. Sabir Cartledge was my sale representative and i felt like i knew him forever even through i had just met him, great guy. i can go on and on but if you are looking for a good, reliable, dependable car dealership, look no farther More

The service I received from Hall Nissan was outstanding.Minnie was very helpful and pleasant.I would love to do business with her anytime. We need more people like her in the customer service a outstanding.Minnie was very helpful and pleasant.I would love to do business with her anytime. We need more people like her in the customer service area."HAT'S OFF TO YOU MINNIE".You are great. Looking forward to doing business with you again. More

Absolutely amazing team. All three actually listened to my wants and needs. Did not try and fluff things. Rebecca was a key to this deal. She no kidding worked her tail off making the numbers work out for my wants and needs. Did not try and fluff things. Rebecca was a key to this deal. She no kidding worked her tail off making the numbers work out for me. I told Rick and her straight up what the deal was and where i needed to be. I knew what the trucks value truely was. Most of us hate the haggling part about buying cars. She didnt have me doing that. She got me every rebate that she could. Made numerous phone calls to ensure it was the lowest price she could move the truck out the door. Because of my situation it did take longer for the deal to all be done. But totally understandable. Best part you know 90 % of us are burned out by the time we hit financing. Joel got a feel for how i was while rebecca was doing her numbers game. He made his financing part completely painless. Sure had to be explained all of. Legalitites of course. But i am just blown away by the treatment from the guys. Hall Nissan Virginia Beach deffinately has an outstanding team on thier hands. More

I had an AWESOME buying experience with Hall Nissan. I completed a convenient pre-approval application via their website. I was contacted right away. My sales agent (Reggie Scott) was great to work with. completed a convenient pre-approval application via their website. I was contacted right away. My sales agent (Reggie Scott) was great to work with. He was very knowledgeable about the Honda Accord line of vehicles. I purchased a Honda Accord EX-L. Reggie went above and beyond to ensure I was completely satisfied. Everyone at the Hall Nissan Dealership were very friendly and a pleasure to work with. Parker Trobridge (new car manager) even took the time to introduce himself to me and my family. I would highly recommend this dealership REGARDLESS what type of vehicle you are looking for. They will go the distance to find the perfect vehicle for you. More