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Hall Nissan Virginia Beach

Virginia Beach, VA

4.0
658 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Hall Nissan Virginia Beach is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3757 Bonney Rd.

Virginia Beach, VA

23452

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Showing 658 reviews

November 14, 2011

I went to Hall Nissan last Monday for a service call. While waiting for my Murano, I decided to take a look at the new cars. Stacie Butcher approached me and asked if I would be interested in a new car. More

by CrissyE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacie Butcher
November 09, 2011

Went to this dealership after explaining exactly what I wanted ready to buy a car. Since I knew the exact car I wanted, it should have been an easy no pressure situation, however, after a long car ride to More

by morinteresting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn't keep business card. Last name started with a V
November 05, 2011

Chelsea did such a great job finding me a deal on used car! I'll recommend her to any of my friends and family! She rocks! More

by skinny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chelsea johnson
October 26, 2011

My husband and I purchased a new 2012 Nissan Altima from Hall Nissan Virginia Beach. One week after purchasing the car it started to make a strange grinding noise each time you start the car and it hit 30 m More

by tcrisco
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cliff and Bernard from the service center, Cliff Singleton
October 24, 2011

From the moment I met Marc I knew he was as genuine as they come. He treated me and my family with kindness and the concern for giving us an exceptional car buying experience. He even met us on his day of More

by emma06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Baker, Marc Baker
October 16, 2011

I would have to say this was one of the greatest experiences in buying a new vehicle. Stacie was an outstanding sales person, not like most i have dealt with, meaning pushy and trying to sell you so More

by selphdog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stacie Butcher, Bernard Branch,
September 02, 2011

I always have quick service when it comes to working with Brian. I have a nissan and a chevrolet and with my chevrolet it seems like it took hours for just a oil and filter change. Working with the express s More

by anocole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Doctor
September 01, 2011

I would like to say that Reggie Scott treated me like family. He was very honset with me and he was explain everything to and he made sure that I understood what I was doing. I bought a Nissan Rouge 2011 More

by whiteadw26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reggie Scott
August 29, 2011

The salesman lost my drivers license within minutes and then kept trying to play it off as not lost. While getting more upset by the minute with the salesman and then the rest of the sales people at their More

by newtruckhappy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
don't know...don't care at this point
Sep 12, 2011 -

Hall Nissan Virginia Beach responded

Let me start out by saying that we are very sorry to hear this happened to you, but are glad that we were able to return your driver’s license to you before your departure of the dealership. At Hall Nissan, as well as each of the Hall dealerships, we pride ourselves on being certain that we do everything we can to safeguard our customers' and prospective customers' personal information. In your particular case, though it was a mistake and we regret that the salesperson left your driver's license on the copy machine. I hope that you can find reassurance in knowing that the copy machine is located in an area of the showroom only accessible to our staff. As for you feeling that there was nobody concerned about your license being lost, I can only tell you this was not the case. Those involved came to me immediately after you departed and shared with me what happened and how terrible they each felt. I am sorry to hear that they gave you the impression that we treat these things lightly. For this, I apologize on behalf of all of us. I understand your choice not to do business here at this time; however, our door remains open and we look forward to the opportunity to improve on the experiences we deliver, whether we see you for parts, service, or even sales. If I have misunderstood any part of your feedback, or if you would like to discuss this any further, please feel free to contact me directly. Thank you! John Foley General Sales Manager (757) 631-7640

August 26, 2011

Sabir was very customer oriented. He tended to my concerns and got me the price range that I was looking for. I sat down with me and my sister and explained everything to us. He went step my step and More

by srj_28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabir Cartledge, Sabir Cartledge
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