Hall Nissan Virginia Beach

Service Exsperience I gave a 5 Star rating because the service was outstanding. Dwyan Morris was very kind and empathic to my service needs. He was patient And a good, I gave a 5 Star rating because the service was outstanding. Dwyan Morris was very kind and empathic to my service needs. He was patient And a good, knowlegable listener. It seemed like he take my problem as his own. I will definitely come back for service. More

Thanks for the great service and hospitality. My experience at this dealership was great. I would most definitely buy here again. The staff was friendly and very fast. They valued my time. I reall My experience at this dealership was great. I would most definitely buy here again. The staff was friendly and very fast. They valued my time. I really appreciate that. More

Car issues Shannon is my service advisor and she has been awesome. She kept me in the loop as my car was being repaired...very professional but also very friendl Shannon is my service advisor and she has been awesome. She kept me in the loop as my car was being repaired...very professional but also very friendly More

very prompt service inspection & oil change & key recharge. mr bernard is always always helpful friendly & professional everytime i visit Nissan service dept. i have inspection & oil change & key recharge. mr bernard is always always helpful friendly & professional everytime i visit Nissan service dept. i have a 2014 Rogue & we bought our 2008 Titan frm urdealership also great service & customer help Eileen Scott 😎 More

Great expectations Honestly I gave this rating 5 stars because the customer service was great and still is and there was no pressure or hassle which I truly appreciate. Honestly I gave this rating 5 stars because the customer service was great and still is and there was no pressure or hassle which I truly appreciate. I have no complaints. Everyone I spoke to was professional and down to earth. I walked out with no disappointment and a smile on my face with keys in hand 😁 More

Shannon is amazing!!!! She’s an amazing person when I get my car serviced. She always has a positive attitude. I would recommend her to my friends and family. She’s an amazing person when I get my car serviced. She always has a positive attitude. I would recommend her to my friends and family. More

Superior Experience I am so please to be an owner of a Nissan and to have the pleasure of dealing with such and outstanding dealership as Hall Nissan. I have always been I am so please to be an owner of a Nissan and to have the pleasure of dealing with such and outstanding dealership as Hall Nissan. I have always been treated so warn and friendly and truly feel valued as a loyal customer. I am especially fortunate to have Shannon Warren as my Service Advisor. Shannon is always so upbeat and friendly and truly wants to get to know and please her customers. She is extremely knowledgeable and attentive to every detail of the service being preformed on your vehicle. She keeps you informed as to the time associated with the service, then greets you warmly in the customer service lounge when the work is complete, She then takes you out to your vehicle, shows you what works was done, checks to see if you are satisfied with the work and then ask if you have any additional questions. It is such a pleasure to know that an employee and dealership really cares and values their customers. Shannon is such an asset to this fine organization and I am so lucky to have her as my Service Advisor. Thanks Shannon for another wonderful experience at this outstanding dealership. You are so customer oriented and your knowledge and expertise is always deeply appreciated. Here"s wishing continued success in the future,! More

Great service Great, friendly, professional, reasonable rates. They work fast so you can go about your day with no fuss or bother. Their hours are good for me too. Great, friendly, professional, reasonable rates. They work fast so you can go about your day with no fuss or bother. Their hours are good for me too. More

A FLAWLESS WONDERFUL EXPERIENCE I live in upstate NY a 12 hour drive to VA but I was looking for a specific vehicle which I found at Hall Nissan in Virginia Beach through Autotrader I live in upstate NY a 12 hour drive to VA but I was looking for a specific vehicle which I found at Hall Nissan in Virginia Beach through Autotrader and I emailed Hall regarding the vehicle because I was unable to call. I immediately got a response from Ed about the vehicle, I had asked him for more photos so he jumped right on it and asked Tricia to work on it, with in minutes I had a personalized video emailed to me from Tricia. I emailed Ed letting him know I wanted the vehicle and would be there the following day he graciously let me know that they would hold the vehicle and would await our arrival. Our plans changed and instead of driving we flew into Norfolk and we were greeted by Diana who came to pick us up so we didn't have to rent a vehicle or take a taxi to get to the dealership. We had a very pleasant ride to the Hall Nissan where we were once again greeted with friendly faces and open arms from all the staff. Everyone could not believe we came that far for this vehicle but the reason for that is we could not imagine going anywhere else even if I found the same vehicle closer, it was like we were already part of the Hall family. Diana, Tricia, Ed and Paul made our purchase go very smooth and pleasant. Our short time at Hall was flawless and a very wonderful experience was coming to a close but before got on the road for our 12 hour drive home in our New used Nissan Pathfinder Platinum vehicle we were once again surprised by the hospitality and presented with a goody bag full of snacks for our very long ride home. When we are in the market again we will definitely make Hall Nissan our first choice but we will also make a vacation out of our road trip. I cannot say enough wonderful things about the family at Hall Nissan, you all have made our purchase a truly memorable experience and will always remember you!!! Best Terri & Kevin More

Shannon's Awesome I really enjoy working with Shannon she is prompt, polite and always there to help me when I need it. I will always request her to help us. I really enjoy working with Shannon she is prompt, polite and always there to help me when I need it. I will always request her to help us. More