Hall Nissan Virginia Beach

This dealership always give good customer service. I worked with service technician, Dwyan. He kept me posted as my car was being serviced. He has great customer service skills. worked with service technician, Dwyan. He kept me posted as my car was being serviced. He has great customer service skills. More

Best car buying experience to date! Richard Broadway gave me the best car buying experience I have had to date. I never once felt pressure only guidance. Richard instilled a feeling of c Richard Broadway gave me the best car buying experience I have had to date. I never once felt pressure only guidance. Richard instilled a feeling of confidence that the dealership as a whole, was invested in my utmost comfort and trust. Richard Broadway and Jose Avila have secured a repeat purchase. I love my new Rogue. More

Very professional!!! I would highly recommend Doug Markle and Mike White at Hall Nissan. Straight to the point and yet feels like family. Over 25 vehicles purchased. Great job and Mike White at Hall Nissan. Straight to the point and yet feels like family. Over 25 vehicles purchased. Great job More

Had a great service at Hall today As always, Terrance is the BEST in assisting me ........................Always on point in satisfying his customers. Excellent service. is the BEST in assisting me ........................Always on point in satisfying his customers. Excellent service. More

NV3500 Passenger Van Warranty Work I wish I had come here first! The entire staff was incredibly professional, punctual and knowledgable. Thank you to Jamie (service technician) and L I wish I had come here first! The entire staff was incredibly professional, punctual and knowledgable. Thank you to Jamie (service technician) and Laura (service advisor) for being so determined to fix the rear a/c vent problem that the van was having. Jeff Evans you have a great staff who communicates regularly and pleasantly. Many thanks!! More

HallNissan of Virginia Beach Hall Nissan of Virginia Beach ensures their customers are well informed regardless of if the vehicle is in service or simply looking for a new vehicle Hall Nissan of Virginia Beach ensures their customers are well informed regardless of if the vehicle is in service or simply looking for a new vehicle. They are very professional. More

The greatest Dwyan is the most generous person I have met at the dealership. Anytime I have an issue he is there to help fix my problem almost immediately. If he c Dwyan is the most generous person I have met at the dealership. Anytime I have an issue he is there to help fix my problem almost immediately. If he cannot fix my issues he makes sure to get in contact with someone who can. He is also great with follow-up. I could ask for a better person to help me. More

7 second screwdriver Made appt to have auto opening rear door diagnostic done before i paid near $300 for a new control module. Was told the diagnostic would be $89. Fair Made appt to have auto opening rear door diagnostic done before i paid near $300 for a new control module. Was told the diagnostic would be $89. Fair enough. I got a call while at lunch after I dropping off the vehicle that an extra charge of $185 was needed to get the rear door open. I explained to Bernard that there is a slot in the back door, inside the car that you slide a screwdriver in to manually open the door. The owners manual specifies this. He didn’t want to hear it, he stated the only way to get the door open was to take it apart from the outside. I put a hold on all work and when I finished lunch, I went back to the dealership. I then tried to explain to Benard how to manually open the hatch from the inside, he was adamant that the only way would cost me an extra $185. I then got the service manger and explained the situation. He gave me a screwdriver and I told Bernard it would take 12 seconds to open, it took 7 seconds. My bad. $185 for 7 seconds work. A tidy profit for Benard. True story. Needless to say, the service manager work on my car himself and found a sticky switch in the fron driver dashboard and didn’t charge me. I still go to Hall because i have oil changes in the bank. I like to look Benard in the eye and remind him how he tried to charge me $185 for 7 seconds worth of labor. More

Always prompt and friendly. I have been using Nissan service for several years. My rep, Bernard Branch, is always professional and friendly. I appreciate them taking the ti I have been using Nissan service for several years. My rep, Bernard Branch, is always professional and friendly. I appreciate them taking the time to go over any service needs and items to be addressed. I will continue to use them for service. More

Friendly & Professional Service My wife and I recently purchased a Nissan Frontier from Hall Nissan in VB. We both couldn't be happier with the vehicle, as well as the outstanding se My wife and I recently purchased a Nissan Frontier from Hall Nissan in VB. We both couldn't be happier with the vehicle, as well as the outstanding service we received from everyone at the dealership. In particular, we worked with Julie to make our purchase, and she was very patient, professional and friendly throughtout the entire process. Obviously we are pleased to have been able to purchase the vehicle we wanted at a good price, but what really impressed us was the way Julie, and the other Hall employees we dealt with, really seemed to listen to what we wanted, and what our top concerns were. At no time did we feel pressured to make the purchase, or feel like we were being misled in any way. We laid out what we were looking for, what we felt comfortable paying, and thats what Julie helped us get. We didn't feel pressured into paying more than we were comfortable with, and we also didn't get passed around to others trying to get us to make a purchase we wouldn't be comfortable with. In the end, we got the vehicle we were looking for, at a price we felt was fair, and in a manner where we felt comofrtable taking our time to be sure we were making a good decision. As a bonus, we got extra value we didn't initially set out for, in that the vehicle/price we were looking for included a couple of features (spray in bedliner, and tow package) we would have paid extra for on other vehicles at other dealerships. As first time Hall buyers, we will definitely be looking at them first for our next vehicle purchase. More