Hall Mazda
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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David Bessey was friendly, knowledgeable and all-around pleasant to work with. Zack Byrd gave me more for my trade-in than I expected. Quite a bit more, actually. The whole deal went down with the three of pleasant to work with. Zack Byrd gave me more for my trade-in than I expected. Quite a bit more, actually. The whole deal went down with the three of us face-to-face. Nobody huddling off in the corner and mumbling and making me wait for unusually long periods. The test drive, trade-in evaluation, negotiation, paperwork and delivery of the vehicle went down in under three hours. By far the most pleasant auto buying experience I have had and I've had a few... More
I have a 08 Mazda 3 with 20,000 miles on it. I went in for service because the engine was making a frequent rumbling sound and the break rotors appeared warped. It was suggested that the rumbling sound wa for service because the engine was making a frequent rumbling sound and the break rotors appeared warped. It was suggested that the rumbling sound was normal (NOT) and they wanted me to pay to have another set of INADEQUATE rotors installed. I have a another make vehicle with a 177,000 plus miles on it and only replaced the rotors once, go figure. The service dept displayed little to no understanding and seemingly took little to no time to figure out the problem or cause thereof. More
My husband and I went to Hall Mazda to find a used vehicle last week, David Bessey immediately greeted us and willingly showed us around. After having been to another dealership where the customer ser vehicle last week, David Bessey immediately greeted us and willingly showed us around. After having been to another dealership where the customer service was not so great we were more than impressed with his demeanor and friendliness. Everyone that we came in contact with at Hall Mazda was excellent. I would recommend them to anyone and everyone I know, knowing that they would be in good hands. I cannot begin to describe how comfortable Mr. Bessey made us feel that day, knowing that buying a car was a huge step for us and anyone for that matter. His customer service is exceptional and in the future we will definitely be going back to Hall Mazda for all of our car needs. More
I have dealt with them for months now. I was looking for a Mazdaspeed 6 with low mileage. Marino stayed on top of everything and kept me informed of when they had one in stock. Test drove, loved it, bough a Mazdaspeed 6 with low mileage. Marino stayed on top of everything and kept me informed of when they had one in stock. Test drove, loved it, bought it. I was so impressed I bought another Mazda 6 for my wife the same day. Marino and Calvin explained everything to me and really took the time to break the down the numbers and such with both vehicles. The clutch went out almost 24hrs later!!! I had it in the shop the same day and a brand new clutch installed 3 days later. I was given a loaner without having to ask, and everything I mentioned wrong with my used car they wrote down on the "we owe" slip. If you are in the market for a new car please do yourself and your sanity a favor and go to Hall Mazda and please ask for Marino More
Recently I had work done on my 07 MX-5 and my 04 B-3000 truck. The work was done in a timely manner and I am very pleased with the results. It was a pleasure to do business with Bruce Nelson who has always truck. The work was done in a timely manner and I am very pleased with the results. It was a pleasure to do business with Bruce Nelson who has always been very helpful everytime I come to Hall Mazda. More
I've been a repeat customer of Hall Mazda for over 7 years. Their customer service is the BEST that I've found anywhere! If my vehicle needs a repair, it's fixed RIGHT, the first time and at a reasonabl years. Their customer service is the BEST that I've found anywhere! If my vehicle needs a repair, it's fixed RIGHT, the first time and at a reasonable cost. I've had everything from an engine replaced, to common oil changes. All accomplished in a timly manner. The mechanics seem to treat my vehicles as their own. They are always alert to something that may need attention in the future, and advising what is needed and what ISN'T needed, to maintain my vehicles in top condition. I purchased a new Nissan Titan P/U last July and had them do the first oil change on my P/U, rather than taking it to the Nissan dealer, which is located 5 miles closer to my house. That's how I feel about the overall experience at Hall Mazda. Everyone that I have encountered at the dealership over the years, have always been friendly. From the sales department to the lot attendents. They ALL appear to enjoy their jobs. The overall experience that I have enjoyed at Hall Mazda, is reflected in them winning the GOLD CUP award, year after year, after year. So, obviously, my experiences at their dealership are not an exception, but the way they treat all of their customers. I've purchased two, new vehicles from Hall Mazda in the last 7 years. I shopped around, as there are several Mazda dealerships in the area. Their final price on my vehicles wasn't matched by any of the other dealers. And their prices for routine service, are inline with other Mazda dealers in the area. More
Sales Manager Kevin Gorman lied to us numerous times, did not provide adequate customer service, after agreeing to purchase a car we had to wait over 4 hours to complete 15 minutes of paper work. Completely not provide adequate customer service, after agreeing to purchase a car we had to wait over 4 hours to complete 15 minutes of paper work. Completely unsatisfying experience. I would not purchase a vehicle from them ever. More
Very rude and seems to be a shady operation now. I took my car in to have a radio replaced and they told me I needed new BRAKES! (???!) I do not feel confident with taking my car there for service now, be my car in to have a radio replaced and they told me I needed new BRAKES! (???!) I do not feel confident with taking my car there for service now, because I feel like I will be getting taken for a ride, even with a warrenty. More