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Hall Mazda
Virginia Beach, VA
522 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Hall Mazda Virginia Beach is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 522 reviews
August 21, 2020
Worst service I ever had at a car dealership.set up an appointment for me kept me waiting for an hour then told me the part didn't come in. Charge my bank card and I still don't have the money back.I will appointment for me kept me waiting for an hour then told me the part didn't come in. Charge my bank card and I still don't have the money back.I will be sure to tell everybody my lousy experience at hall Mazda More
by jayodell
August 17, 2020
Bought a 2008 Grand Cherokee in 2019.Told in 2020 I need Bought a 2008 Grand Cherokee in 2019. Told in 2020 I need to replace engine which would cost $7000. As much as I owe on the car. Bought a 2008 Grand Cherokee in 2019. Told in 2020 I need to replace engine which would cost $7000. As much as I owe on the car. More
by tagmb
Employees Worked With
Hayley Archibald
August 14, 2020
Some businesses do a service and the customer leaves. Others go above the call of duty to make the customer truly happy. Your shop did exactly that. I will come back without question if the need ever ari Others go above the call of duty to make the customer truly happy. Your shop did exactly that. I will come back without question if the need ever arises. Hall Mazda Service treats you like family. Thank you More
by EDALD
August 12, 2020
Went out of their way to try and make sure I got the exact car I wanted. Even drove to another Hall dealership to test drive a car I was interested in! Ended up buying a car with them! Great customer se exact car I wanted. Even drove to another Hall dealership to test drive a car I was interested in! Ended up buying a car with them! Great customer service. More
by angelarose
Employees Worked With
August 08, 2020
I’ve been with Mazda since 2017, their maintenance service department provides fast service, nice hospitality and great customer support. Indeed I’ll recommend them to anyone! 5 stars! service department provides fast service, nice hospitality and great customer support. Indeed I’ll recommend them to anyone! 5 stars! More
by Rumer R.
Employees Worked With
Mike Wells
August 05, 2020
My experience at hall was very delightful. I was treated with the up most respect. They did everything I asked them to do. . I was well please the young lady I think her name was Harley she made my stay ver with the up most respect. They did everything I asked them to do. . I was well please the young lady I think her name was Harley she made my stay very comfortable and things I didn’t understand she took the time to help me. I will definitely be back to bring my car for repairs. More
by Msdoc7
Employees Worked With
Hayley Archibald
July 30, 2020
Great new car, great service. Needing to upgrade from a FWD to an AWD vehicle for the steeper mountain roads my family is tackling, after a home move, I went back to Hall Mazda wit Needing to upgrade from a FWD to an AWD vehicle for the steeper mountain roads my family is tackling, after a home move, I went back to Hall Mazda with my 2016 Cx 5. I looked at other car makes, to consider an array of options (Trent Wilson, our sale rep, had other offerings on premises, at my request), but the 2020 Cx 5, with it's Apple Car Play, it's classy interior design, excellent seat comfort, lovely handling and quiet cabin, stole my heart. Having had no problems, whatsoever, with the 2016 model, I felt comfortable about the safety and reliability of the Mazda brand, too. Trent Wilson, in tandem with finance manager Darryl Cross, worked out a good trade in deal for my older car, a credit on our maintenance warranty, and we left that same afternoon with my new vehicle. I've driven in both urban and rural conditions since, some 400 miles, and the car handles like a dream in close stop and start, and on the open highway. Thanks to Hall Mazda, which in this time of Covid-19, puts safety first with regular mask use, shield dividers at the desks, and courteous distancing, and thanks to Trent and his colleagues, for assiduous follow up on all the details, making sure we've had all the support we need, as we learn the technology that's part of any new car. And on a minor note, thanks to Mazda's designers, who have a much nicer selection of color hues, than Mazda has had in the past. The aesthetics of this car are as lovely as the mechanicals. We're pleased, both with our new car and the service we received at Hall Mazda. More
by KarWal
July 29, 2020
I had a very pleasant experience at the dealership. The staff was helpful, friendly, and accommodating. This is the third vehicle I bought from them. staff was helpful, friendly, and accommodating. This is the third vehicle I bought from them. More
by Lcwomack
Employees Worked With
July 17, 2020
Fast Service, very friendly and knowledgeable adviser. He took the time to explain functions in my vehicle that I was not familiar with. My asking was not a bother to him at all. I left very satisfied. took the time to explain functions in my vehicle that I was not familiar with. My asking was not a bother to him at all. I left very satisfied. More
by Sylk
Employees Worked With
Mike Wells
July 16, 2020
"New" car purchase. Actually not new, but a Mazda Certified very low milage last year's (2019) CX-5 used as a loaner for customers. Robert was great explaining and helpin Actually not new, but a Mazda Certified very low milage last year's (2019) CX-5 used as a loaner for customers. Robert was great explaining and helping me to experience the CX-5 model. As several reviewers stated, the car handles great on the road...nimble and sure footed. The features of the 2019 CX-5 I bought pretty much sold the car. Purchasing details went smoothly. I'm now looking at videos to learn all of the ins and outs of the car. More
by William Thomas
