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Hall Mazda

Virginia Beach, VA

4.7
519 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Hall Mazda Virginia Beach is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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4372 Holland Rd

Virginia Beach, VA

23452

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Showing 519 reviews

September 09, 2020

Mr Pena was very informative and professional. He knows his products at the dealership. Any question we had he answered. Dealing with him was easier but still had to go back and forth several times before More

by carcraz7070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Hall Mazda responded

Hello, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

September 08, 2020

I want to just make sure that people know - Mike will take care of you, and your car. He goes above and beyond, every single time. I am pleasantly surprised by something every time I leave there. I hope More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Sep 10, 2020 -

Hall Mazda responded

Stacey, we're happy you found our staff to be so supportive during your experience here at Hall Mazda Virginia Beach. Thank you again for the great review!

September 02, 2020

My experiences with Mazda has been great. I feel they are excellent doing the work needed. Haley A. is great..She has a great person... More

by smithearlene61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Archibald, Amanda Bridgett
September 02, 2020

The representatives of Hall Mazda treated me with exceptional service, courtesy and respect. They exemplify the level of professionalism that should serve as a model for all of your locations. Thank More

by Majestik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abraham Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauri Wimbush
September 02, 2020

We just purchased our fourth Mazda from Hall Mazda, the last two working with Robert Pena. The dealership is perfectly sized to be able to provide the vehicle without being lost in the throngs of customer More

by cwlz6072
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauri Wimbush
August 31, 2020

I had great customer service with the whole service department when my car broke down , and I had to bring it in to get fixed . Thankyou More

by 14knm14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Maasry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Hall Mazda responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

August 26, 2020

I have been a loyal customer to Hall Mazda for the past 5 years, their service advisors are knowledgeable and goes above and beyond to help you. I highly recommend this dealership for purchases of vehicles a More

by wchiu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2020 -

Hall Mazda responded

I have been a loyal customer to Hall Mazda for the past 5...

August 21, 2020

Worst service I ever had at a car dealership.set up an appointment for me kept me waiting for an hour then told me the part didn't come in. Charge my bank card and I still don't have the money back.I will More

by jayodell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Titus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Archibald
Sep 04, 2020 -

Hall Mazda responded

Jayodell, thank you for your feedback. Unfortunately, we have been unsuccessful in trying to contact you thus far via phone. Our Service Manager, Kamal Maasry, would like to speak with you personally regarding your experience. At your convenience, please contact Kamal directly at 757-631-7025 or send us a private message with your preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

August 17, 2020

Bought a 2008 Grand Cherokee in 2019.Told in 2020 I need Bought a 2008 Grand Cherokee in 2019. Told in 2020 I need to replace engine which would cost $7000. As much as I owe on the car. More

by tagmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hayley Archibald
Aug 20, 2020 -

Hall Mazda responded

Tagmb, thank you for reaching out to us; we apologize if you feel that you had a less than positive experience at our dealership. It is our understanding that you’ve spoken with Michael Wells, one of our Service Advisors, regarding your experience and we have advised on your vehicle’s needs based on not having an extended warranty to help offset costs. If we may be of any assistance in the future, please do not hesitate to contact our Service Manager, Kamal Maasry directly at 757-631-7025. Thank you.

August 14, 2020

Some businesses do a service and the customer leaves. Others go above the call of duty to make the customer truly happy. Your shop did exactly that. I will come back without question if the need ever ari More

by EDALD
Recommend Dealer
Yes
Employees Worked With
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wells
Aug 17, 2020 -

Hall Mazda responded

Edald, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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