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Hall Mazda

Virginia Beach, VA

4.7
519 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Hall Mazda Virginia Beach is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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4372 Holland Rd

Virginia Beach, VA

23452

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Showing 519 reviews

November 09, 2020

The service department charged unfairly high labor fees for services that did not fix the engine/address original issue with car. Reasoning from the service manager was that even though the original issue More

by Kthmoor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kamal Maasry
1.0
This rating includes all reviews, with more weight given to recent reviews.
JoLynn Dye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Hall Mazda responded

Thank you for your feedback. We are sorry to hear that you feel as if you’ve had a less than positive experience in our dealership. If we may be of any further assistance to you, please do not hesitate to contact our Service Manager, Kamal Maasry, directly at 757.631.7025. Thank you.

November 07, 2020

COSRB Family Trust, Is a previous owner/customer for Hall Mazda Virginia Beach! Just wanted to take a minute to leave us a quick review. More

by cbenz59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicky Andreas
Nov 08, 2020 -

Hall Mazda responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 06, 2020

This dealership has the best people and have always done a excellent job on my automobile. Customer service is excellent and so is the product that they put out. I can't say enough how awesome they have p More

by Joelkudsk9984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Maasry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Archibald, Zar Samonte, Mike Wells
Nov 08, 2020 -

Hall Mazda responded

Hello! We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for your positive comments about Hall Mazda Virginia Beach! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 30, 2020

The service was very quick and professional. The person who took my appointment was able to get me in right away when at first we thought it would take a few days. More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Nov 08, 2020 -

Hall Mazda responded

Hi Robin, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 29, 2020

I have been coming to Hall Mazda for 10 years for purchase and service of 2 vehicles I have purchased through them. Everyone I have encountered had been extremely pleasant, friendly and helpful. More

by MsMazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virgil Ware, Hayley Archibald
Nov 05, 2020 -

Hall Mazda responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Until the next time we meet, take care!

October 26, 2020

Service is customer-focused from the initial phone call to schedule service through check out and review of service performed, the estimate was accurate, check in and service was timely, the facilities are More

by Jo Ann A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Archibald
Oct 28, 2020 -

Hall Mazda responded

Jo Ann, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you, and have a fantastic day!

October 24, 2020

This was the first time I had ever been to a dealership and bought myself a car. The staff is wonderful! My sales rep Malissa was awesome and made the whole process simple and fun. Steve in finance was tho More

by Audra M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallisa Stimson
Oct 26, 2020 -

Hall Mazda responded

Audra, we are so happy to read such a great review about Hall Mazda Virginia Beach! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 23, 2020

The service advisor was fabulous. Very caring and The service advisor was fabulous. Very caring and attentive. She was knowledgeable and works hard to combat frustrations of parts delayed due to cov More

by C T Woolston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christi
Oct 26, 2020 -

Hall Mazda responded

Hello! We strive for a high level of customer satisfaction in all aspects of our dealership. We are so happy to read such a great review about Hall Mazda Virginia Beach! If you have any questions, please give us a call. We're always happy to help!

October 22, 2020

Madza service team took their time, accessed the problem and did a great job with a reasonable price Thank you for a job well done! More

by Brenda Case
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Titus
3.0
This rating includes all reviews, with more weight given to recent reviews.
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virgil Ware, Christy Portis, Mauri Wimbush, Mike Wells
Oct 26, 2020 -

Hall Mazda responded

Brenda, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again! Take care!

October 22, 2020

Making the appointment was easy and they were available when I needed it done. They performed the service quickly. They were constantly cleaning and sanitizing all areas customers touch or come in contact More

by Happy Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Oct 26, 2020 -

Hall Mazda responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

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