Hall Mazda Volkswagen

I had a wonderful experience with Chris, he was very knowledgable about the VW Passat and explained the features and controls of the car accurately. Chris, answered all my questions and expained the va knowledgable about the VW Passat and explained the features and controls of the car accurately. Chris, answered all my questions and expained the value and durabilty of the Passat. I did not feel rushed into buying the Passat but I am so glad I did. I truly love it!! I definitely would buy from Hall Imports in the future. Great salesman= Happy Customer, Thanks!! More

I initially selected Hall based on limited research and price alone but was still truly apprehensive considering the distance between us. I have dealt with dealers in the past that have not lived up to the price alone but was still truly apprehensive considering the distance between us. I have dealt with dealers in the past that have not lived up to the claims they make and the distance would be a drawback if there was a problem being that I like to do the face to face thing in business. I had all my fears put to rest about long distance or internet sales by Jake and Hall, from the first time I spoke to Jake he made me feel as though he really cared about me getting the right car and not just the opportunity to make a sale. Jake walked me through each process being careful to make sure I understood everything concerning the process also the vehicle I was looking at, he went over the car himself and reported back to me with honesty his findings not to mention he also got me another half point off my financing (He acted as an ADVOCATE) Go figure? I had a problem after getting home with my tires and they immediately took care of it not what I expected...really. I was prepared to get the run around and end up eating the cost of the repair....not so! They stood behind, aside and in front of the car they sold me. I felt like I had purchased a Rolls Royce the way I was treated. I was blessed to spend a weekend at the Ritz Carlton in Chicago and felt that the service there was right out of Heaven and never thought I would experience such again but I was wrong. Jake and Hall Volkswagen has redefined customer service in my book and because of it in 2 years when I am ready to upgrade they will be my choice, they EARNED my business and RESPECT along with it. This is an A1 Dealer and I recommend them in every way, if you want a no gimmick no tricks family experience with fair pricing in your next purchase of a car. LOOK NO FURTHER. More

Worked with me to find the car I wanted and get it to their dealership in a timely fashion. Agreed upon price was reasonable, and communication was good. They made sure everything with my car was right their dealership in a timely fashion. Agreed upon price was reasonable, and communication was good. They made sure everything with my car was right and conducted quick follow up to fix a minor issue with satisfactory results. More

On Wednesday September 25th 2013 I went to the Hall Mazda Volkswagen Dealership. As I entered with my father, immediately we were greeted by a woman with a warm smile behind the front desk. I informed the la Volkswagen Dealership. As I entered with my father, immediately we were greeted by a woman with a warm smile behind the front desk. I informed the lady that I was there to see a woman named Pam in regards to purchase a 2014 Mazda 6. When I met Pam, she was very polite and straight to the point. After we exchanged greetings, she introduced my father and I to a gentleman named Scott, Chris who would take care of us. We shook hands and he pointed to the direction to where his desk was and lead the way, offering us both seats. He took the time to listen to find out what exactly I was looking for, which was the Mazda 6 and he gave a thorough description about the vehicle. He informed about the benefits of the vehicle, the interior designs, functions, along with the exterior of the car. He gave an excellent explanation about the warranty for the vehicle which was important to me. He answered every question I had about the vehicle and the finances for the vehicle in a clear and efficient way. He was very patient answering my father's questions in regards to the vehicle as well. I took a test drive of the vehicle and he was inside the vehicle describing specific features about the car that I was not previously aware of. When we returned to his desk he had my father and I sign some paperwork and explained each paper work that was being signed to give a clear understanding of what we were signing to. Throughout the process of signing papers to purchase the vehicle, he offered my father and I beverages, which was very considerate of him. Once all the paperwork was signed, he lead the way to meet another gentleman to finish any other necessary paperwork that needed to be completed. When everything was finished he handed me my car keys and instructed me to where the vehicle was parked. He handed over his business card to me incase I had any other questions or concerns in the near future. Over all I was very satisfied with the customer service Chris gave. He is very professional and he seems experienced in what he does in his career. I certainly recommend Chris to anyone who has an interest in purchasing a Mazda any time in the long run. I left the dealership with a confidence that business was handle very well in account to Chris's services. Jacqueline. More

I recently purchased a used vehicle at Hall and had the pleasure of working with Chris Scott. I am an educated consumer, had done extensive research prior to my purchase, and am never afraid to walk away pleasure of working with Chris Scott. I am an educated consumer, had done extensive research prior to my purchase, and am never afraid to walk away from a deal if my expectations are not met. Chris was a great guy to do business with. His approach was respectful and patient, friendly and engaging yet not pushy at all, factors that quickly earn my trust in a salesperson. I also had conversations with Rick Riazi, Sales Manager, and was pleased with his responsiveness as well. After 2 test drives, I was able to verbally finalize the deal via e-mail/phone so that the time spent at delivery was streamlined. I had heard from many people that Hall has a great reputation, and my recent experience confirmed it. More

I came to this dealer out of the blue because they were one of only two dealers in the area that had the car I was looking for. I contacted their sales department via e-mail about the vehicle I was intere one of only two dealers in the area that had the car I was looking for. I contacted their sales department via e-mail about the vehicle I was interested in and got a very quick reply with a really good price. They were also able to answer a few questions I had about the car. I came in for a test drive a little while later and met with Lynn. She was very professional, down to earth and low pressure. She was fine with us test driving whatever we wanted without any high-pressure sales pitches. She stuck me as very honest and easy to deal with. I was able to make a deal with her over the phone the following weekend and came in a few days later to pick up the car. I was in and out in around 45 minutes, and a good part of that was her showing me all of the gadgets in the car. This was one of the most pleasant experiences I've had with a car dealer in a long time. This place seems to have their stuff together. The finance manager (forgot his name) was also very good, as he was able to secure me financing for less than I was going to get independently without even having to ask. I actually felt like this dealer cared about me getting a good deal. I would definitely come back here again. More

I had a lot of issues with my personal life while trying to purchase my new vehicle. Dayne and the finance guy were very understanding, patient, and helpful. I couldn't have asked for a better group of pe to purchase my new vehicle. Dayne and the finance guy were very understanding, patient, and helpful. I couldn't have asked for a better group of people to work with to get my new car which I'm enjoying a lot. More

Dayne and Andy were AMAZING to work with. We were very happy with the entire process. When we buy our next car Hall will be at the top of our list. happy with the entire process. When we buy our next car Hall will be at the top of our list. More

This was my first experience buying a new car and the staff at Hall Imports made it wonderful. My saleswoman Lynn was exceptional, being extremely helpful and friendly, and never pushy. She made me feel staff at Hall Imports made it wonderful. My saleswoman Lynn was exceptional, being extremely helpful and friendly, and never pushy. She made me feel so comfortable and I can't recommend her enough. More

I am a college student and I was buying my first car that I myself had to pay for. When I first got to Hall, it was the only dealership I had felt comfortable at. Dayne walked up to my parents and I and wa I myself had to pay for. When I first got to Hall, it was the only dealership I had felt comfortable at. Dayne walked up to my parents and I and was extremely friendly, helpful, and knowledgeable. Any questions I had he either had the answer for or knew where to find it. I had never felt so comfortable with a car salesman before. I told him my situation and how much I was willing to spend on a car and he found me the PERFECT car. I bought a used VW Passat which is absolutely amazing. Once I figured out that was the car I wanted he was great through the whole process, always making sure we felt comfortable with everything. While waiting he offered us refreshments and sat us down in a great seating area. I've had my car now for a year now and whenever I go in for anything they are always super nice and he even remembers me after a year, you can tell he really cares about his customers and what's in their best interest. My mom has also just bought a SUV from there that she absolutely loves. I have recommended many of my friends to Dayne and would recommend anyone that goes to Hall ask for him. He was simply amazing, it was like he knew what we needed and found it for us at a great price. More