Hall Mazda Volkswagen

Had a repair on my Volkswagen with an extended warranty by Volkswagen. The mechanic lost all of my paper work that was in the car that had to do with my car. I questioned the service manager about this a by Volkswagen. The mechanic lost all of my paper work that was in the car that had to do with my car. I questioned the service manager about this and he told me I never had the paperwork. How could I have gotten the work done without my paperwork? He insisted that I lost it, and kept telling me that rudely. I will never go there again, and I steer all of my friends in the milwaukee area away from that dealership. Good luck if you go there. More

Avoid this dealership at all costs. I had my VW Jetta in for some work on a power steering system leak. My car was in the shop for over a week. When I got my car back, it seemed to work fine. Shortly aft for some work on a power steering system leak. My car was in the shop for over a week. When I got my car back, it seemed to work fine. Shortly after the service I moved across the country to Arizona. Within a month of moving, a major leak developed in the power steering system which destroyed both the pump and the gear. The dealership who inspected the work in Arizona noticed that the line into the gear was cross-threaded and then sealed with lock-tite. The lock-tite failed causing the leak which led to the destruction of my car's power steering system. Hall VW would not stand behind their work and Volkswagen customer service left me on my own with over $3000 in repair bills. If you're in the market for a VW, I strongly suggest looking elsewhere. VW customer service is a joke. More