Hall Mazda Volkswagen

A great car buying experience Scott Holpfer met my every need. He listened carefully to what I wanted in a car and helped me find my "perfect" car. I have driven Passats for the Scott Holpfer met my every need. He listened carefully to what I wanted in a car and helped me find my "perfect" car. I have driven Passats for the last 15 years so I knew their quality and dependability. However, the technology on my new purchase was a bit overwhelming. Scott took the time to explain how things worked and encouraged me to call or stop back if I had questions. I drove out of the Hall lot excited about my new car and more than pleased with my car buying experience. More

That extra mile While the TDI Buyback has been hard with the VW customers and dealers as well, there was a shining light in the service department. I had an issue whe While the TDI Buyback has been hard with the VW customers and dealers as well, there was a shining light in the service department. I had an issue where it was telling me the AdBlue was low, even though it was filled. After diagnostics, I was asked to OK further inspection which would cost me. Once that was done, the issue was found, but it was not listed as a recall item. However, thanks to a very dedicated service writer named Jessica Downing, she got VW to agree it should be covered. The issue then came into play the part wasn't available so she went out of her way to get me into a rental so I would not be late for a prior engagement. I have always had wonderful experiences with the service department at Hall, but Jessica really made the experience much more friendly and helpful. I highly recommend anyone with an issue to seek her out for an above the bar experience! More

My son's car Thank you Hall Imports. You guys were so helpful while purchasing my son's car. Gabo, the salesman, gave us and explained all the options we had. Als Thank you Hall Imports. You guys were so helpful while purchasing my son's car. Gabo, the salesman, gave us and explained all the options we had. Also Jake, financial, even let us put my son in the purchase so he could start building up his credit! :) More

Rude and Incompetent Service "Consultant" Service staff was EXTREMELY rude & NOT knowledgeable AT ALL! I brought my 2012 Mazda 3i with only ~65,000mi in for service, because I couldn't put my Service staff was EXTREMELY rude & NOT knowledgeable AT ALL! I brought my 2012 Mazda 3i with only ~65,000mi in for service, because I couldn't put my stick shift into gear. Their comments were, "Verified customer concern...no visible issues...needs clutch." I was furious because they were going to charge me $1600 to replace my clutch (AND flywheel) that only has 65,000mi on it!! I got a second opinion and all signs were pointing to the master cylinder. I went to advance auto, spent $45 on a new master cylinder, installed it myself, and now the car runs like the day I bought it! NEVER going back here, and would not recommend this place to a friend. More

Almost perfect new car purchase Actually, Steve Favill, the sales rep, gets FIVE STARS. One of the top three auto sales people I have worked with, and I'm 69! A couple glitches al Actually, Steve Favill, the sales rep, gets FIVE STARS. One of the top three auto sales people I have worked with, and I'm 69! A couple glitches along the way kept me from giving 5 stars, but still a very good experience. More

Sales Leased my 5th Volkswagen from Scott Holpfer. This being my first Tiguan. Scott was extremely knowledgeable about the Volkswagen products and helped m Leased my 5th Volkswagen from Scott Holpfer. This being my first Tiguan. Scott was extremely knowledgeable about the Volkswagen products and helped me to find my perfect vehicle. He was thorough and courteous. I am very happy about my decision. Vickie More

Excellent value and customer service! This was my first purchase at Hall and my third Jetta purchase. I received excellent customer service from Hall, in particular from Mike Miroslaw. He This was my first purchase at Hall and my third Jetta purchase. I received excellent customer service from Hall, in particular from Mike Miroslaw. He was very knowledgeable about VW vehicles, answered all my questions, and was very responsive to our calls. He went out of his way to get me the vehicle I wanted at a very fair price. VW makes a quality product and I would recommend this quality dealer. More

Chris Roberts...great sales person. Working with Christopher Roberts was a great. It was very relaxed. He struck a great balance of being super helpful without being pushy. He worked wit Working with Christopher Roberts was a great. It was very relaxed. He struck a great balance of being super helpful without being pushy. He worked with us on color and even getting us the wheels we wanted even though VW didn't offer them directly. More

Jessica in Service is OUTSTANDING I had a very positive buying experience with Hall and now I have had an equally positive service experience due to Jessica. Our CX5 kept losing all I had a very positive buying experience with Hall and now I have had an equally positive service experience due to Jessica. Our CX5 kept losing all the pre-sets and I called about it. I spoke with a man who was not very helpful the last time this happened. This time I was lucky and got Jessica on the phone. She immediately said what it might be (instead of saying that I might just want an upgrade on my 2016 car...yes...he said that) and said to bring it in and they would take a look. She was very nice and said they would fix my problem...and they did. THANKS. More

New car purchase I just purchased a new 2016 Volkswagen Golf Sportwagen. The price was outstanding. Lynn Ceriaks was very helpful in answering my questions. The Gas mi I just purchased a new 2016 Volkswagen Golf Sportwagen. The price was outstanding. Lynn Ceriaks was very helpful in answering my questions. The Gas mileage on the highway was rated for 35, and I was very impressed to have gotten 39 on my ride home. More