Hall Mazda Volkswagen
Brookfield, WI
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Best Car Buying Experience to Date Scott Holpfer was wonderful to work with. I came in with a very specific car in mind - one which Hall did not have and which was going by the wayside Scott Holpfer was wonderful to work with. I came in with a very specific car in mind - one which Hall did not have and which was going by the wayside (2018 Jetta when the redesigned 2019 versions are already out). Rather than trying to sell me on something that was already onsite, Scott immediately said he would try to locate one. He did so, and again, though he knew it was exactly what I wanted and there were only 3 left in the region (i.e. he could've played hardball on price), he still worked with me on price. Couldn't have had a better experience. More
They Dont care about Customers only $$ In their Pockets!!! THE WORST CAR BUYING EXPERIENCE EVER!!! My husband and I went in Wednesday and walked the lot for 25 minutes and no one helped us. We went in and the THE WORST CAR BUYING EXPERIENCE EVER!!! My husband and I went in Wednesday and walked the lot for 25 minutes and no one helped us. We went in and the sales rep we had spoken to was busy. We test drove four vehicles with Gabe and he seemed completely uninterested in our business. The next day we returned and advised them that we were pretty sold on the 2018 Passat. Rick the sales manager apologized for our bad experience the day before and ensured us today would be better. Shawn was our third sales rep and he was more than accommodating and helpful. We offered 1k below sticker and Rick said NO! We said fine and proceeded to sign. We tell them we have our own financing and they begin to haggle us insisting we go through Volkswagen. We decline and they walk away. Then they return and say we have to put down a deposit even though we have financing and insurance. Then they say if we go through Volkswagen we don't have to put down a deposit. At this point I told them where to shove it and walked out. We quickly did a search and found 90 cars with less miles same yr/mke. We call them just to see if they would apologize for their horrible service and nope! They continue to haggle. DO NOT BUY from them UNLESS YOU WANT TO BE TREATED LIKE A SUCKER! More
Leasing a Volkswagon My husband and I recently leased a Volkswagen Atlas from Hall Mazda Volkswagen. Our sales consultant, Mike Miroslaw, was great to work with. He didn't My husband and I recently leased a Volkswagen Atlas from Hall Mazda Volkswagen. Our sales consultant, Mike Miroslaw, was great to work with. He didn't give us the typical "salesy" pitches and if he did, we probably would have went to a different dealership. I did hear some of the salesy pitches coming from his counter parts when they were speaking with their customers. This is the reason I gave a 5 star rating-MIke's consultative selling approach. The minute I feel like I'm being sold, I'm out (I'm also in sales so I'm a bit biased). However, Mike was very conversational and laid back. You do still go through the typically fluff like other car dealerships with negotiation tactics, but eventually we came to a number we all agreed upon. If you go to Hall Mazda Volkswagen, as for Mike! More
Quick and Painless - per usual I just scooped up my 5th VW from Scott H. He is a straight shooter and makes the buying experience quick and up to every one of my expectations. I'm l I just scooped up my 5th VW from Scott H. He is a straight shooter and makes the buying experience quick and up to every one of my expectations. I'm loving my new cc. On a side note, I had the 40K service done on my Passat two weeks ago and the Service Center was rock solid - in and out in the expected time and no quality of maintenance concerns - ever. More
Focused on Service Our VW Sales Advisor Scott was excellent to work with and so was the rest of the Hall team. They understood what we wanted and worked diligently to m Our VW Sales Advisor Scott was excellent to work with and so was the rest of the Hall team. They understood what we wanted and worked diligently to make it happen with no hassles. More
Scott H was quick and to the point. Not a lot of haggling. We bought a used car from Hall through Scott H. and got a fair deal. Processing time was average. Pricing was a bit high at the start but we came to We bought a used car from Hall through Scott H. and got a fair deal. Processing time was average. Pricing was a bit high at the start but we came to terms and will have a happy drive home I'm sure. More
Used sales doesn't negotiate, just wasted your time! My wife and I walked the lot for a good 20-30 minutes without being greeted, went inside to request someone help us. We were greeted by a nice sale My wife and I walked the lot for a good 20-30 minutes without being greeted, went inside to request someone help us. We were greeted by a nice salesman, who allowed us to test drive 2 certified pre-owned cars, and who also interacted really well with my toddler son. We left for lunch and to do some research on some concerns we had about the car. Upon our return we discussed said concerns and made an offer based on them. We were promptly told that they don't negotiate on used cars; end of story. Perhaps Hall should inform used car prospects that prices are non-negotiable from the get-go. It would have saved my wife and I a ton of time. Especially considering other reviews here suggest otherwise. More
Great Car Experience I just recently moved back to Wisconsin after living in New York City for 13 years with NO CAR! Hall made this part of my life transition very easy! I I just recently moved back to Wisconsin after living in New York City for 13 years with NO CAR! Hall made this part of my life transition very easy! It was a pleasure working with everyone involved! More
Great and easy experience Lynn was very helpful without being overly aggressive and overbearing and pushy like a lot of salespeople are. Also thank you to the finance departmen Lynn was very helpful without being overly aggressive and overbearing and pushy like a lot of salespeople are. Also thank you to the finance department for your help as well. Everyone was very nice and an overall pleasant visit. More
Great deal and super helpful Scott was super helpful and respectful. Sence im only 22 most dealerships didnt take me seriously when i said i was looking to buy a new car. But Scot Scott was super helpful and respectful. Sence im only 22 most dealerships didnt take me seriously when i said i was looking to buy a new car. But Scott treated me with respect and was very helpful in getting me a new car. He let me test drive the exact modle that i was looking for and help me get a great deal on it fast! definitely recommend going here is you're looking for a car. More