Hall Mazda Volkswagen

Great People! From sales to service....wonderful honest people. Treat you like your family.(families that get along anyway:) ) They make sure you are happy everytim From sales to service....wonderful honest people. Treat you like your family.(families that get along anyway:) ) They make sure you are happy everytime you walk out that door! More

Great internet car buying experience! Shopped around to a good deal on a 2019 CX-5. Most reps I dealt with didn't give me much of a deal. That was not the case with Hall Mazda Volkswagen. Shopped around to a good deal on a 2019 CX-5. Most reps I dealt with didn't give me much of a deal. That was not the case with Hall Mazda Volkswagen. Eric Parsons took the time to find out what I was looking for, located possible matches and provided me with a very competitive quote- itemized and in "writing", well in an email. I looked around further, even "shopping" the quote locally but the local rep didn't get back to me when I asked for a written quote. I was quite content to just go with Eric. Being located in Madison, I scheduled an appointment and arranged a ride to get to Brookfield. However, my ride cancelled on me the day of the appointment- thought I would have to postpone my trip to Hall Mazda. Nope! Eric told me he had some time in the afternoon and he could drive to Madison and pick me up! Great customer service! It was a pleasant drive and the CX-5 GT-Reserve was exactly as promised. My price out the door was also exactly as Eric had quoted me. Everyone at Hall Mazda was VERY friendly and made me feel special- don't get that feeling from a car dealer very often. Oh, one more thing- my phone was practically dead by the time I was done buying the car and I didn't have a lightning cable with me. As I was about to leave, Eric comes out to the car with a wireless charging pad and tells me if it works with my phone that I was happy to take it with me! It worked and I was able to charge my phone on the drive back to Madison- again, GREAT customer service. More

My Internet Purchase from Eric Parsons I purchased a 4 year old (NEW) car from the internet. Yes a 2015 with 19,000 miles to me is a new car. I am also a VW diesel fan and Passat's are very I purchased a 4 year old (NEW) car from the internet. Yes a 2015 with 19,000 miles to me is a new car. I am also a VW diesel fan and Passat's are very hard to find. I found this one and Eric Parsons did all I asked him to do from 450 miles away. He tool the time to email me a video so that I would have all the information needed to make my decision. I purchased a one way ticket up and drove the car home. Without Eric's help it would be hard to make a choice without seeing or driving the car. Thanks for your help Eric! Call this guy and don't work he is honest! More

Superlative VW sales customer service. I purchased a VW Passat from Mike Miroslaw recently and it was an exceptional experience. Mike was helpful and provided all the information to ensure I purchased a VW Passat from Mike Miroslaw recently and it was an exceptional experience. Mike was helpful and provided all the information to ensure our purchase was truly the best for our needs. No pressure tactics. His perspective and kindness was welcomed and made our interaction and purchasing stress free. He is honest, helpful and places the customers needs first. Overall, highly recommended! More

Best Experience Ever My wife and I just purchased a 2019 VW Atlas a few days ago. Our salesman, Mike Miroslaw, was very kind and very helpful throughout the entire proces My wife and I just purchased a 2019 VW Atlas a few days ago. Our salesman, Mike Miroslaw, was very kind and very helpful throughout the entire process. From the time we test drove the car to the time that we went and purchased the car, he made sure to get the exact car that we wanted. He did not pressure us at all to buy anything that we didn't need. He was very thorough with explaining all of the features on the car and what they do. He even followed up with a phone call to see how we liked the car and asked if we had any additional questions. We will definitely be going back to see him again for future purchases. More

Dry rotted tires We recently bought a used TDI. The weather was rainy the day we got it so we didn’t notice the condition of the tires until after we were home with it We recently bought a used TDI. The weather was rainy the day we got it so we didn’t notice the condition of the tires until after we were home with it. After a few phone calls to the used car manager, a trip back to the dealership and some face to face conversation with both the used car manager and the service manager they agreed to install new tires for us. We left the dealership as very Happy customers. Thank you for working with us and making this a good experience. More

Outstanding quality and service My husband and I just purchased a 2019 VW Passat. It was only through the kind help and efforts of our Sales Consultant Lynn Ciriacks that this was po My husband and I just purchased a 2019 VW Passat. It was only through the kind help and efforts of our Sales Consultant Lynn Ciriacks that this was possible. She was amazing. We weren't clear on exactly what we wanted. She allowed us to test drive a number of cars. She worked diligently and was able to get us into a new 2019 Passat. We were given a very fair amount on our trade-in. We were also given an excellent percentage interest rate and they handled the financing. Above all was the outstanding 72,000 mi / 6 year bumper to bumper warranty. Lynn explained everything clearly and answered all of our questions. We highly recommend Hall Mazda Volkswagen and our Sales Consultant Lynn Ciriacks More

Excellent Customer Service Everything at Hall Mazda was very professional. My salesman, Mike Miroslaw, was straight forward and easy to communicate with. He is very knowledgea Everything at Hall Mazda was very professional. My salesman, Mike Miroslaw, was straight forward and easy to communicate with. He is very knowledgeable and enthusiastic about the cars he represents. I found the perfect car and felt comfortable in negotiations. I never felt pressured. I am very happy with my decision to purchase a car from Hall Mazda. The dealership also helped me turn in my leased VW, which helped me out a lot. More

Great Service - no pressure In general I do read a car buying experience. When I couldn’t find the The exact trim and features I was looking for in the Chicagoland area I found In general I do read a car buying experience. When I couldn’t find the The exact trim and features I was looking for in the Chicagoland area I found it at Hall. We traveled the 80 miles and it was well worth it! Mike was responsive to me emails but never pushy. They honored the advertised price and we drive away feeling great. More

Lease to Buy My husband and I both came in 3 years ago. He needed to renew a new lease and I was in need of a car after a major accident. We worked with Mike M. My husband and I both came in 3 years ago. He needed to renew a new lease and I was in need of a car after a major accident. We worked with Mike M., he was so kind and really listened to what we were looking for without any pressure to lease or buy. Over the last 3 years Mike has checked in and been weigh my husband and I every step of the way. Not to mention the birthday emails and holiday greetings each year. Then he took it to the next step with helping us this last week but our cars out. We would recommend the dealership and Mike a million times over and can’t thank him enough More