Hall Mazda Volkswagen
Brookfield, WI
Filter Reviews by Keyword
By Type
Showing 647 reviews
My husband and I were both in the market to upgrade our cars. I was previously working with another dealership who was not listening to what my price range was and what I did not want to exceed for monthly cars. I was previously working with another dealership who was not listening to what my price range was and what I did not want to exceed for monthly payments. Eric Parsons listened first to what we were looking to pay, identified key features and things we valued in a car and took that to find the perfect deal for us. He was so knowledgeable, amazingly likeable, and made every step fun while making sure we were well taken care of. My husband and I both ended up driving away new cars we thought would not work within our budget, but they made it possible. Thank you so much! More
I was looking for a car and it was an emergency situation. I found hall through internet and got connected to Eric Parsons. I'm glad I was assigned to him. He was very professional, friendly and e situation. I found hall through internet and got connected to Eric Parsons. I'm glad I was assigned to him. He was very professional, friendly and easy to talk to. He is sure the "The amazingly likable car guy" and I want to say thank you. Andy was the other guy that helped me to explain how I can drive my new car without a worry and all doing all the paperwork. Thank you hall for my Mazda 3 preferred 2019. I am a happy customer! xxxx More
Just picked up a 2014 Passat TDI and I couldn’t be happier. The sales team was fantastic and buying experience was top notch. My salesman Eric Parsons was top notch and will advise friends and family happier. The sales team was fantastic and buying experience was top notch. My salesman Eric Parsons was top notch and will advise friends and family to travel to Brookfield Wi for future vehicle purchases. Thanks More
Leased a new 2020 VW Passat SE after my prior 3-yr lease with Hall expired & received the same exceptional service I’ve come to expect whenever I step into their facility. Mike is a true asset to your comp with Hall expired & received the same exceptional service I’ve come to expect whenever I step into their facility. Mike is a true asset to your company, making sure I have all the information I could ever need & promptly returning all calls and emails. Mike, Nick, and Ziggy all went out of their ways to ensure my purchase experience was seamless, my deal was fair, and my new vehicle was top tier. When looking for a Volkswagen in the greater Milwaukee area, Mike Miroslaw, Nick Faymoville, and the entire Hall team are a no-brainer. More
Have been shopping for a Jetta Sportwagen for months, after looking throughout the country Hall Volkswagen hands down had the best selection & quality jettas anywhere. Special thanks to Mike Mirosla in t after looking throughout the country Hall Volkswagen hands down had the best selection & quality jettas anywhere. Special thanks to Mike Mirosla in the sales department for making the transaction smooth & easy! Mike was the easily the best salesman I’ve ever dealt with & recommend him to anyone! Also thanks to Bruce in the finance department who made all the paperwork transaction friendly & easy. More
Talked with one of the internet sales persons (Ricardo) about a specific vehicle; he indicated it would be available two days later. Made appointment online to test drive the same car, arrived on time but about a specific vehicle; he indicated it would be available two days later. Made appointment online to test drive the same car, arrived on time but they had no clue that we were coming. We waited around while they attempted to figure out where the car is. Finally Ricardo came out only to tell us the car had been sold the day before. Very poor customer service and communication. If a car is sold and no longer available, potential customers should not be able to make appointments to test drive the car. I will say that Nate B. was extremely helpful and exemplifies how customers should be treated. We went to a competitor the same day and purchased a comparable vehicle within hours. More
Mike and team went above and beyond to help me purchase the car of my dreams. From airport pickup to test drive—everything was seamless! the car of my dreams. From airport pickup to test drive—everything was seamless! More
Working with Mike at Hall was a great. He took his time and was accommodating to my schedule. I am extremely satisfied with my experience. Bruce with the financing team was also great, making the experien and was accommodating to my schedule. I am extremely satisfied with my experience. Bruce with the financing team was also great, making the experience enjoyable as well. Can’t say enough about Hall Imports team. More
Came in for tire repair,ordered tire day before apt.was told tire would be there for apt next day..arrived for apt. Waited for 20 min, Matt came and told me tire not there,why did you not check before apt told tire would be there for apt next day..arrived for apt. Waited for 20 min, Matt came and told me tire not there,why did you not check before apt for tire?? I left work 2 hrs early for apt and waited in.waiting room 15-20 min. Before you come and tell me tires not there,?? Not good customer service! Plus car check tells me other tires are rated a 5 out of 10..bought car from you last oct.2019 and I don't drive much,so you sold me a car with tires that aren't that good..also don't like that I can't write a check as payment for service, and car wash is never working when I come in. More
There are actually many great people working here and have had some good experiences in the past. Always treated well by the sales staff on the floor and service personnel, but the used car manager wasn’ have had some good experiences in the past. Always treated well by the sales staff on the floor and service personnel, but the used car manager wasn’t personable, had a bit of an ego, was insulting and wasn’t interested in talking in a respectful way to a loyal customer whose been going to this dealership for several years for car purchases servicing vehicles as well as choosing them for a past insurance claim repair (10,000+). After being told no budging was going to happen on my trade (I knew was with more). I decided to check elsewhere. I was able to get $1800 more for my trade in Sheboygan at Van Horn VW, plus an additional $934 off of the exact same vehicle MSRP. Not sure being a loyal customer means the same thing to everyone. So that’s where being a customer ends and a new one begins Elsewhere. I’ll just leave it at that. More