Hall Mazda Volkswagen
Brookfield, WI
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Easily the best car buying experience I’ve ever had. Worked with me remotely as much as possible ahead of time to prevent having to go in until necessary, friendly, easy, no judgment or pressure and I l Worked with me remotely as much as possible ahead of time to prevent having to go in until necessary, friendly, easy, no judgment or pressure and I love the car. More
This has been by far the best experience we have ever had purchasing a vehicle. We ordered online from out of state. Every employee we dealt with immediately got back in touch with us.Brenda was the first pe purchasing a vehicle. We ordered online from out of state. Every employee we dealt with immediately got back in touch with us.Brenda was the first person to take all of information and seamlessly got us through the purchase of the vehicle . Ricardo was our salesperson that completed our purchase and took us through to delivery. We highly recommend Hall’s Imports. More
Theresa in service was WONDERFUL. She kept me informed throughout the process and made sure I was ready and good to go. She went above and beyond! I am very impressed! Thank you for being on top of everyt throughout the process and made sure I was ready and good to go. She went above and beyond! I am very impressed! Thank you for being on top of everything and so kind and fast! More
My husband and I traveled down from Green Bay to see a car and it was worth the drive. The moment we walked in they had the keys ready for us to take it out on a test drive. Friendly, professional service car and it was worth the drive. The moment we walked in they had the keys ready for us to take it out on a test drive. Friendly, professional service. More
We visited Hall Imports on Monday and were well taken care of by Doug Schultz. He was professional, informative, and very personable. The entire experience was one of the most pleasant we have ever had care of by Doug Schultz. He was professional, informative, and very personable. The entire experience was one of the most pleasant we have ever had at a car dealer. We did not feel pressured, we felt very respected, and everyone we met along the way offered valuable information in our decision making process. I highly recommend Doug and this fantastic dealership for an incredible car buying experience. More
Great experience working with Mike Miroslaw. Clear communication via email, text and phone. Setup an appointment to test drive the vehicle, then received a really good deal. Purchased the car on the s communication via email, text and phone. Setup an appointment to test drive the vehicle, then received a really good deal. Purchased the car on the spot. Easy transition. More
Purchased my first car here in 2018 and had a great experience. I have been a loyal customer since purchasing my vehicle (oil changes, routine maintenance, added accessories). However, I have been VERY experience. I have been a loyal customer since purchasing my vehicle (oil changes, routine maintenance, added accessories). However, I have been VERY disappointed with the service staff. The actual service that is completed meets expectations but the customer service is terrible. There is lack of communication between service associates, the secretary is ALWAYS rude and appears to be in a terrible mood (always has attitude), and updates on the vehicle are almost never provided. I will still continue to receive my service here, but sure hope there are some changes within this dealership. Additionally, I recently added on accessories to my Mazda and did not receive any instruction on how to use them nor did I get a review of pricing for my receipt. Thus, the only knowledgeable service associate that I could recommend is Mike as he adequately communicates, is familiar/educated on the services, and polite. I would not recommend any other service associates. More
As a business owner who has purchased many vehicles and has had a myriad of transactions I can say unequivocally that the entire team at Hall is the "cream of crop". From our sales person "Two Tone Teddy # has had a myriad of transactions I can say unequivocally that the entire team at Hall is the "cream of crop". From our sales person "Two Tone Teddy #9" to the manager Nick and the introduction to Theresa in service we could not have been treated better. You can definitely notice the sense of family from the multi generational dealership as the owner Charlie Hall took the time to show is appreciation for our business. Call me old fashioned but that really goes a long way in knowing we've got a lifelong relationship built. All that amazing customer service and a fantastic price to boot. Thank you Hall, my wife loves her new VW Atlas and the experience buying it. Sincerely, Jeremy L from Lake Mills WI More