
Hall Mazda Volkswagen
Brookfield, WI
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I took my CC in for an oil change. Prior to the service I had replaced the left front light bulb, but could not replace the metal ring fastener properly. I asked Jessika if they coul Prior to the service I had replaced the left front light bulb, but could not replace the metal ring fastener properly. I asked Jessika if they could place it in properly. At first she wasn't sure and had to consult someone. She came back with an estimate of $51.00 which I told her seemed excessive. Since I could not replace it I had them do it. I did reach out to the dealership afterward, but the message went to Shelby in Customer Care. She said she would foreword my concerns to the appropriate individuals including Jessika. This was over 2 weeks ago and still haven't heard a word back. I felt this was an excessive charge for work that may have taken under 2 minutes to do. I just wanted justification for the charge. More
Eric was great to work with on finding my new vehicle. He was very knowledgeable & fit me for just what I needed for my job & personal needs. Thank you so much... I LOVE my Atlas! He was very knowledgeable & fit me for just what I needed for my job & personal needs. Thank you so much... I LOVE my Atlas! More
Very easy first new car purchase , Mike was very helpful and curtious when it came to choosing my vehicle. I will most definitely buy from Hall again. and curtious when it came to choosing my vehicle. I will most definitely buy from Hall again. More
Absolute wonderful experience from entering the door to leaving with our new and beautiful VW. Mike was fantastic - kind, attentive, & thorough. Highly recommend purchasing from Hall VW in Brookfield! leaving with our new and beautiful VW. Mike was fantastic - kind, attentive, & thorough. Highly recommend purchasing from Hall VW in Brookfield! More