Hall Honda Virginia Beach - Service Center

I’ve been over to Hall Honda twice within a month. My vehicle failed inspection on the first visit. When I returned the team impressed me the same as the first. Listed in the order I met them: Mr. Tit My vehicle failed inspection on the first visit. When I returned the team impressed me the same as the first. Listed in the order I met them: Mr. Tito Barnett who has such a calm and thorough professionalism about himself. He gets customers in and out. Without making people feel RUSHED. He is also mindful in breaking down the details regarding any work that’s necessary. The next team member is Mr. Hubart Boyd who fluidly and effortlessly shifts throughout the day completing various roles in order to keep everything moving smoothly. Oh he’s remarkably amazing! He doesn’t want us waiting any more than we want to be kept waiting. Yay! Next is Mr. Harland Roberts who has an ear to the wind about my next new vehicle. He applies just the right amount of respectful pressure. He’s always found back there pushing his pen! After him is Mr. Jay Edghill who shared his pathway to Hall Honda which I found admirable. He’s a great man of family and grit. He too has a heart for people, helping customers to find their next perfect car fit. He’s there to serve! Last but not least is Mr. Romario Finnikin. He touched me deeply as I went around looking at vehicles again on my second trip. There was a guy closer to the front door sitting as his desk where I exited the building. That man never spoke or budged to help me in any way whatsoever. (On the first visit either!) In deep contrast, Mr. Finnikin came from further back within the showroom and met me outside showing himself friendly, helpful and professional. He took his time to help me (I was looking at a different model vehicle this time.) even though I told him two other guys had helped me previously. Still, he opened the trunk and told me all about the vehicle. I appreciated that a great deal. It’s nice to know that there’s a place like Hall Honda with employees who understand team player roles in business. I feel comfortable recommending this team of experts to friends and family members. I know they are in the best of care here. Thanks for hiring the best for us Hall Honda! More

Very friendly and helpful ! And straight to the point got me what i wanted and needed And straight to the point got me what i wanted and needed More

The service here is great! They provide you with all the information you may need as far as the payments, the services, and everything else that you need to know when it comes They provide you with all the information you may need as far as the payments, the services, and everything else that you need to know when it comes to purchasing a car. I’ve talked to Romario about trading in my car even with it being to early. He was very understanding and aware of what I wanted and my budget! More

Romario was an amazing worker and was very kind! He spoke to me as if he had known me his whole life and worked hard to help me. He spoke to me as if he had known me his whole life and worked hard to help me. More

This is absolutely the worst dealership I’ve ever encountered in my 64 years of driving. Took my Honda Civic in for a airbag recall 3/8/22 and after 2 1/2 hours they brought it out and handed me the encountered in my 64 years of driving. Took my Honda Civic in for a airbag recall 3/8/22 and after 2 1/2 hours they brought it out and handed me the keys and told me I might have a problem with my hood latch and I should have it looked at by a garagiste. I drove it less than half a mile and my hood flew off breaking my windshield and scaring me to death. I called 911 who sent state troopers out and the trooper said that I should sue Hall for criminal negligence and reckless endangerment by letting me leave the dealership with no workable hood latch. They could have duct taped it down and told me it did not work AT ALL! It has been over 30 days now and they are still refusing to pay for the damage and my trauma so I called the magistrate and I will be seeing them in court. Do not ever FOR ANY REASON use this dealership!!! More

Karl was so helpful when I called about my car not starting..I was a bit freaked out and he was very calm and kind and told me how to get my car to the dealership. He just happened to take the call an starting..I was a bit freaked out and he was very calm and kind and told me how to get my car to the dealership. He just happened to take the call and I am so grateful he did. He went above and beyond what I expected. Thanks to Karl, I got my car back in less than 24 hours. When I picked up my car I actually sought him out to thank him in person. I’ve already told family to see Karl for their new car purchases. He’s a wonderful young man who took the time to work with this distraught senior citizen. That meant the world to me. More

Karl Collins was an amazing help! ! Super nice and did it with a smile!! Awesome guy! ! Super nice and did it with a smile!! Awesome guy! More

Kudos to Jeremy for his excellent service and such a pleasure to work with. Not only is he extremely professional, friendly, modest and honest, he gets right to the point, makes me feel like a valued cu pleasure to work with. Not only is he extremely professional, friendly, modest and honest, he gets right to the point, makes me feel like a valued customer & deeply cares that I get the best service. He was the first one to inform me exactly when I'll need certain service work done at exact mileage, as opposed to all others always telling me I needed certain things done when I really didn't. Based on Jeremy's character & experience, if he opened his own mechanic shop, I'd only bring both my cars to him for everything! Hall Honda is very fortunate to have such a mature, hard working employee like Jeremy on their team. I only want to work with Jeremy from now on whenever I bring my car in for any service. More

If you ever need your Honda serviced in the Virginia Beach/Norfolk area, go to Hall Honda and ask for Tito. He's incredibly outgoing and always makes sure to get you taken care of promptly and professio Beach/Norfolk area, go to Hall Honda and ask for Tito. He's incredibly outgoing and always makes sure to get you taken care of promptly and professionally. It's hard to find people in the auto service industry who are as trustworthy and kind as Tito. He's always in a good mood and excited to help in any way necessary. More