Hall Honda Virginia Beach - Service Center

So far, on point. Pleasant staff ( those who I have met ) Service is great and hope it continues lifetime ! Pleasant staff ( those who I have met ) Service is great and hope it continues lifetime ! More

Feel completely taken by the Sales Team (Warranty) dealership came to me to get me out of a brand new 18 Civic that was clearly a lemon with electronics and they put me in a 20 Civic and sold me this dealership came to me to get me out of a brand new 18 Civic that was clearly a lemon with electronics and they put me in a 20 Civic and sold me this OUTSTANDING platinum warranty that would be 10 years bumper to bumper no deductible. Not even 3 years old the electronics disconnect while driving, the Key Fob has issues with sensing and the driver seat makes the worst noise ... non of which are covered under this warranty and anytime it is taken in to just look at something there will be a $160 fee to just look ... this is NOT what they said when they sold this car to me and $1800 warranty... just heartbreaking when I bragged at the work they did to get me out of the previous Honda that was showing the same issues less than 3 years old too... GM and SVC Manager did remove the $160 fee since all 3 issues were not included in my "bumper 2 bumper" how is that a bumper 2 bumper I was told I would NOT have to worry again other than normal wear and maintenance issues. Time to switch Makers and this was my 8th Honda that WAS loyalty More

Tyler Edwards was by far the most helpful and kind person to me when I bought my car and even after when I had issues he always went above and beyond to make sure I was taken care of. He’s amazing and I’d r to me when I bought my car and even after when I had issues he always went above and beyond to make sure I was taken care of. He’s amazing and I’d recommend everyone to go see him (: More

Richard Barrera handled me with total kindness and patients . He made sure i got just what i wanted . He never fails . He is always my go to guy in Honda ! patients . He made sure i got just what i wanted . He never fails . He is always my go to guy in Honda ! More

Extremely friendly people and service at this dealership. Always looking out for their customers interests. Always looking out for their customers interests. More

Fernando providedc me with outstanding customer service he work with me to get a payment that I could afford. Thank you. I will always be loyal customer to Hall Honda ❤️ he work with me to get a payment that I could afford. Thank you. I will always be loyal customer to Hall Honda ❤️ More

I have being truly blessed to have Cedric as my sales rep be very knowledgeable and made this transition into a new car easy. If you thinking about purchasing a vehicle or just want to research one please as be very knowledgeable and made this transition into a new car easy. If you thinking about purchasing a vehicle or just want to research one please ask for Cedric he provides Outstanding Customer Service. The whole dealership is one of the best I ever did business with. Thank you for everything. More

Jay was great, eventhough he knew I wasn't actually going to purchase a car today that did not even phase him. He still took the time to give me the exceptional car buying experience. I will definitely retur to purchase a car today that did not even phase him. He still took the time to give me the exceptional car buying experience. I will definitely return to purchase my next vehicle from Hall Honda with Jay as my sales associate. More

Greeted not so pleasantly because I didn't have an appointment for Express Oil Change service. Not given the Special listed on the website for oil change service. The service special included shop fee appointment for Express Oil Change service. Not given the Special listed on the website for oil change service. The service special included shop fees but I was charged for shop fees. Service was completed by 4:00 because I saw it back in the lanes in the garage but I wasn't informed until 4:25 that it was ready. I believe this was done because I didn't have an appointment and he was trying to make a point. The "receipt" says brakes were checked but I tend not to believe because I do need rear brakes and there was no mention of that. More

My rating is based on the performance of Shannon Lynch. She has always been extremely personable, knowledgeable, and action oriented. She knows what needs to be done and gets it done in the friendliest m She has always been extremely personable, knowledgeable, and action oriented. She knows what needs to be done and gets it done in the friendliest manner. I return to Hall Honda because I know that I will get treated well. More