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Hall Honda Virginia Beach - Service Center

Virginia Beach, VA

4.5
580 Reviews

580 Reviews of Hall Honda Virginia Beach - Service Center

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August 11, 2016

Just poor customer service I've had an appointment for 3 weeks to have the passenger airbag replaced due to a recall on the part. I was a bit disappointed that it would be 3 wee More

by Justwantgoodservice
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David Cramer, Sam Pedraza
July 27, 2016

Anthony Loveless Rocks! I bought my Odyssey from another dealer and they forgot to give me the key for the tire lock feature. When I went to buy new tires, they were unable More

by Ryan Schubart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Loveless
Aug 02, 2016 -

Hall Honda Virginia Beach responded

Hi Ryan. We are glad to hear that you were happy with Anthony's service - that kind of feedback can go a long way. Hall Honda Virginia Beach appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much.

June 18, 2016

Travis was great!! Travis is a great salesmen, very helpful. Was just browsing while waiting for my car being serviced and he was very professional and helpful. He is re More

by ashlee12
Recommend Dealer
Yes
Employees Worked With
Travis Robinson
Jul 06, 2016 -

Hall Honda Virginia Beach responded

Thank you Ashlee for taking the time to review us! Hall Honda Virginia Beach strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company's success. Thank you again for the wonderful feedback Ashlee.

May 08, 2016

"Came for car service, left with a brand new car" My original plan was to go in and have my 2013 Honda Accord serviced. I was later approached by Richard Barrera. He was very professional and had an o More

by Shay12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, Barrera
May 09, 2016 -

Hall Honda Virginia Beach responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Richard lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Hall Honda Virginia Beach. Thank you again and have a great day!

March 24, 2016

Excellent Service!!! I came in to have my pilots oil changed. I received excellent service from Olivia! I truly appreciate you making sure everything was taken care of! More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia
Apr 05, 2016 -

Hall Honda Virginia Beach responded

Good afternoon Becky! Hall Honda Virginia Beach would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you Becky, and be sure to visit us soon!

March 24, 2016

Fantastic Service! Came in today very last minute without an appointment hoping to be squeezed in. I was shocked how amazing the entire service staff was. They were very More

by Hondaluver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy and Olivia
Apr 05, 2016 -

Hall Honda Virginia Beach responded

Good afternoon! Thank you so much for your kind comments. Hall Honda Virginia Beach is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

March 18, 2016

THERE ARE WONDERFUL PEOPLE IN THE WORLD Today I had somethings wrong with my car,and it was not safe for. Me to drive her at all I had one of the mangers came to me and told me the cost of r More

by Iris t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave cramer
Apr 05, 2016 -

Hall Honda Virginia Beach responded

Hi Iris. We are glad to hear that you were happy with Dave's service - that kind of feedback can go a long way. Hall Honda Virginia Beach appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much.

January 26, 2016

Out of towner felt right at home We were traveling from Richmond to VA Beach when our wipers stopped working. We took the truck into Hall without an appointment and Randy and the Gre More

by Tski55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Fairbanks
Mar 03, 2016 -

Hall Honda Virginia Beach responded

Thank you for your encouraging review of Hall Honda Virginia Beach. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much.

November 20, 2015

Exceptional I would definitely recommend this dealership to other customers. Staff was friendly and coutrteous. I came in for recalls and ending up buying a brand More

by Tharmon31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Collins and Eugene Smith
Nov 23, 2015 -

Hall Honda Virginia Beach responded

Hi Tharmon31. Thank you for the positive feedback! We are delighted to hear that your service visit lead you to purchase your new 2012, Nissan Altima. We strive to provide each and every customer with an exceptional experience and it gives us great pleasure to know your visit was a superior one. I will be sure to share your encouraging thoughts with Karl, Eugene, and the team! Moving forward, if you should need any future vehicle assistance, please do not hesitate to contact us. We would love to help! Thanks so much, Hall Honda Virginia Beach.

October 27, 2015

Customer to Client What a absolute delight I just experienced with Hall Honda Va. Beach. I walked in as a customer who was getting a airbag recall fix, and walked out si More

by Ren
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Kramer/Olivia Richardson
Oct 27, 2015 -

Hall Honda Virginia Beach responded

Hi Ren, thank you very much for your outstanding feedback. We are delighted to hear that your service visit to Hall Honda Virginia Beach turned in to a wonderful car buying experience with us! We strive to maintain a high standard of customer satisfaction and are pleased to hear that both our sales and service teams were able to make your visit a superior one. We will be sure to share your kind comments with David, Olivia, and the team! Moving forward, please do not hesitate to contact us should you need any future maintenance services performed. We would be happy to lend our support. Thank you again Ren for the highly praised review. Happy driving!

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