Hall Honda Virginia Beach - Service Center

I really enjoyed my conversation with Karl Collins Jr, very professional and convincing. I recommend him to any one who like to buy a new car. very professional and convincing. I recommend him to any one who like to buy a new car. More

Jah has been fantastic! From the trade in, purchase and a post purchase assistance- My spouse and I have been very pleased with his professionalism and customer service. Tha From the trade in, purchase and a post purchase assistance- My spouse and I have been very pleased with his professionalism and customer service. Thanks, Jah! More

Karl Collins, Jr. at Hall Honda is an awesome sales representative. His expertise and communication skills helped me find my dream vehicle. I am extremely grateful. Co at Hall Honda is an awesome sales representative. His expertise and communication skills helped me find my dream vehicle. I am extremely grateful. Communicating with Mr. Collins after my purchase as well has been extremely helpful. He has gone above and beyond to help me with learning the features in my new Honda HR-V. Thank you so much Karl Collins Jr. for everything. You're the Best!!! More

Jah was very nice and helpful with my services and is helping me get a new car! helping me get a new car! More

Jah was very amazing and super thorough and detailed with explaining stuff. Nice salesman , keep it up! explaining stuff. Nice salesman , keep it up! More

Theresa wasn't warm, welcoming, or helpful. Theresa presented zero customer service skills during my interaction with her. I was there for rountine maintenance and an additional service issue. Theresa presented zero customer service skills during my interaction with her. I was there for rountine maintenance and an additional service issue. I told Theresa that I had warranties and she told me she could not look them up. She instead ran down prices and refused to give alternatives. In order to get the service taken care of a call had to be made to a business manager. Don was extremely helpful in retrieving the information needed to have the service started on the car. He also apologized for Theresa's behavior and for the experience with her. Thank you Don. After service was complete, Theresa didn't explained the findings with the car. Instead she asked was the text message recieved and read. I ended up speaking with her manager Louis who was empathetic to the issue the car is having and my encounter with Theresa. He heard my concerns and is working on a solution. Thank you Louis. Overall her unprofessionalism and lack of awareness has left me unpleased with service at tha location. More

Extremely unhappy with their service department. Who has heard about a more than one month wait to get your car serviced (I called 10/9/2023 and was told they couldn't see me until 11/13/2023)? Th Who has heard about a more than one month wait to get your car serviced (I called 10/9/2023 and was told they couldn't see me until 11/13/2023)? They sold me a Honda extended service contract - looks like I will be dealing with another dealer from now on. More

Jay and Teresa are my favorite employees at Honda! 6 months I come back and they take care of me and treat me like family. 6 months I come back and they take care of me and treat me like family. More