Hall Honda Virginia Beach - Service Center

Rowena Reyes is the link between her customers and the service department at Hall Honda. Rowena always delivers exceptional customer service, fostering trust, and ensuring my vehicles are serviced effici service department at Hall Honda. Rowena always delivers exceptional customer service, fostering trust, and ensuring my vehicles are serviced efficiently and effectively. Rowena recommends necessary repairs and ones that can wait until my next visit. Rowena keeps me updated on the progress of my vehicle's service and I would highly recommend that you ask to work with Rowena on your next service visit. More

The experience Imy husband and I had at Hall Honda was wonderful. The customer service was great. wonderful. The customer service was great. More

This employee, after $2500 worth of work NOT fixing my AC, proceeded to tell me that no one knows where a temperature gauge is. After explaining a trip where I had my eye on it the whole time, he basicall AC, proceeded to tell me that no one knows where a temperature gauge is. After explaining a trip where I had my eye on it the whole time, he basically called me a liar ( just because I said I knew where a temperature gauge was doesn’t mean I really do). I was also victim blamed; being told since I bought my car used I really don’t know its background (car was owned by a used car dealer’s mom who knew the previous owner. I had every maintenance report and knew they only sold the car because the old family station wagon turned up at the dealership). After having my Honda CRV in for service FOUR times without fixing the issue, I went to another mechanic. He found it was an electrical issue on the first day and that Hall Honda had not only missed the problem, they had caused damage to my car (caused a leak as they had tested for a leak earlier and found none), forgotten to put back clips in the body and o rings in a hose and damaged a new relay that they installed anyway. They installed an aftermarket compressor without my permission (which my new mechanic said looked like it had been put in with a hammer). They also ignored the condenser as part of an AC job and PUT BACK a 2009 fan belt after removing it rather than putting a new one on. Keep in mind none of this work was necessary… IT WAS AN ELECTRICAL ISSUE. DO NOT GO HERE!!!! THEY HAVE NO IDEA WHAT THEY ARE DOING!!!! More

DON’T COME HERE EVER. I WOULD GIVE IT 0 STARS!!! Specifically Chris in the service department. I drop my car off the night before, drive here perfectly fine, and somehow I I WOULD GIVE IT 0 STARS!!! Specifically Chris in the service department. I drop my car off the night before, drive here perfectly fine, and somehow I get a call the next day saying my car won’t start and it’s an $800 fix. They refuse to admit that it is their fault and kick me out, even attempting to tow it away. DON’T COME HERE. More

Anyone can add a new accessory to a vehicle or replace a part. What stood out during this experience was the high caliber of professionalism and customer service. From the time I introduced myself that mo part. What stood out during this experience was the high caliber of professionalism and customer service. From the time I introduced myself that morning on drop off through the time that I thanked him at the time of pick up, Hall Honda exceeded my expectations. Jason Agloro and T.E.A.M. Honda once again exemplifies the acronyms meaning that Together Everyone Achieves More. More

A great dealership to buy a new car or to get service. They all went above and beyond. They all went above and beyond. More

I was initially coming to get new tires, but ended up leaving with a new car. My salesman was Timothy Young, and he is amazing. He explained everything so I could understand, and he had such a wonderful leaving with a new car. My salesman was Timothy Young, and he is amazing. He explained everything so I could understand, and he had such a wonderful personality. He was very patient with me, and answered all of my questions. He made sure every step of the way I happy with my experience. I also spoke with Papa, and he made sure we were go as well. If you are looking for a good experience at Hall Honda, ask for Timothy Young, he will make sure you are well taken care of. He also had an intern Emily, she was amazing as well. She was very pleasant and knowledgeable. More

This guy is an xxx. Unprofessional, aggressive, rude and a liar. I used to enjoy (for years) going to Hall Honda to have my car serviced. NOT anymore since I have been b Unprofessional, aggressive, rude and a liar. I used to enjoy (for years) going to Hall Honda to have my car serviced. NOT anymore since I have been bullied by this individual. Left without my car being serviced. Will never go back! Hall Honda EPIC FAIL w this individual representing your service department. EPIC FAIL! ~ More

Anas Rai was great and made sure I got what I wanted. I’m so happy with my decision. I’m so happy with my decision. More

Tido bulling me is not ok the way he approached me yesterday when I brought me car in for service it was bullying and I was embarrassed Louis service manager it’s not about win or loose it’s about bei yesterday when I brought me car in for service it was bullying and I was embarrassed Louis service manager it’s not about win or loose it’s about being professional I’m not employed nor I’m I your employee I’m a customer that that was harassed/ bullied he approached me being totally disrespectful rude, and bullying behavior should not be tolerated at all, and I’m a women, ladies Tido appears to be nice, but he is not, owner you need to send a little more time in the garage, the terrible behavior needs to stop Tido. More