Hall Honda Virginia Beach

Being this my first "car dealer" experience, I was a bit nervous. J Horst was the first person to greet me and he made me feel at ease throughout the whole process. I definately would recomend him personall nervous. J Horst was the first person to greet me and he made me feel at ease throughout the whole process. I definately would recomend him personally to anyone looking to purchase a new or used vehicle. Very professional and knowlegable at what he does and if he didn't know something he would promptly ask someone who did. He kept me informed of all my options keeping in mind the exact car I was looking for. He indeed did find the right vehicle for me, fairly quickly I might add, at a price I could afford. The "final signing" side of the house was a bit different though. Since it was a used vehicle I delt with Matt Mueller and yes he did explain everything to me but not in detail. I was offered several packages towards the end of the deal ( GAP insurance, a vehicle protective coating offer, lo-jack etc.) and I chose the one with all the options because I was told it was a "one time payment" of 600 dollars, so I went for it. After learning it wasn't a "one time payment" and that it didn't fit into my budget at the time I had to renegotiate a deal with someone else the next day to get my payments down to a reasonable monthly sum. If I'm buying something I like to know in detail what it is I am buying. This was my first time doing this with no help and that probably should have been something to ask but I was extremely nervous and it never crossed my mind. Erin Bessey handled a lot of.... well I'm not exactly sure but it had a lot to do with my paperwork. Again, another professional and knowlegable Hall Honda employee that kept me posted on all things needed to get the deal sealed without a hitch. Rebecca Hawley, although I had very little interaction with her, was kind and courteous during my visit. Just wanted to say that. If I missed anyone else, I appologize. All in all my car buying experience at Hall Honda Virginia Beach was a very good one. I would definately recomend this dealership to anyone in the market for a new or used vehicle. Customer service is off the charts, the facility is well kept and clean, the staff all were prompt, professional, and just gave me that "at ease" feeling while making my decision. Thanks again J Horst, I couldn't have had a better experience buying a car. More

Virginia Beach's Hall Honda is truly a Class Act in the new and used automobile business. My wife and I began looking for a specific color CRV with specific options and I felt that we would have to just se new and used automobile business. My wife and I began looking for a specific color CRV with specific options and I felt that we would have to just settle for what was available on other dealer's lots. Steve Hug and John were able to locate the exact CRV that we were looking for and had it delivered to Hall Honda. We purchased the vehicle that night and have been happy with ever since. This vehicle is also serviced at Hall Honda and it is ALWAYS ready when promised. Our active lifestyle does not allow for much down time waiting for vehicle maintenance and having it ready on time is more than we are accustomed to with other dealerships (Priority). Hall is my dealer for life! Way to go STEVE and JOHN!!!! More