Hall Honda Virginia Beach

It has taken us over 5 months to finally make a purchase. Our sales manager, Don Blea, was professional, helpful, and patient. I would highly recommend him, and intend to work with him again on our next ne Our sales manager, Don Blea, was professional, helpful, and patient. I would highly recommend him, and intend to work with him again on our next new car purchase. Everyone walks out of a dealership thinking you got a great price, otherwise you wouldn't have made the purchase, right? Overall, with very little drama, I walked out with what I felt was a very fair price on my Odyssey and a very fair price on my trade. While married, this was my vehicle - my negotiations. As a female it can be hard dealing with auto dealers and or service issues. I felt respected by the entire dealership, from sales to finance. And we were out of the dealership in less than 90 minutes once we made the decision to buy. More

We have bought 3 cars here, so far, in the last 3 years. We really enjoy the sales and service department, they are so friendly and welcoming. Don Blea is the best salesman, he knows us and remembers us ev We really enjoy the sales and service department, they are so friendly and welcoming. Don Blea is the best salesman, he knows us and remembers us even when we take the vehicals in for service. The entire staff goes out of their way to make sure your visit go smoothly and are willing to work with you. We love the Express service, makes getting oil changes and minor work completed fast. The appointment side of the service is just as good, they get the work done as described and in a timely fashion. More

My wife, Anh, just bought a vehcile from Hall Honda, a new Civic. Her sales person, John CHristian made this an excellent experience for her, and therefor for me as well. This purchase was always me new Civic. Her sales person, John CHristian made this an excellent experience for her, and therefor for me as well. This purchase was always meant to be for my wife, a replacement for her 1993 Accord which then had 282,000 miles on it, of which, 252,000 were put on by her. My only involvement was to drive her to the dealer and test drive a used Civic before she settled on her new one. John treated my wife with respect. Once he knew that she would be both driver and buyer, his focus was on her and her requirements. Other than the aforementioned test drive, I removed myself from the process and drank coffee in the waiting area. In my absence, John informed my wife of features and benefits of every optional service, accessory, and finacne option available - and their cost - without applying pressure to buy them. Every step of the process - from initial contact, to vehicle selection, to cost/benefit analysis of used versus new, to financing - was handled in a professional and comfortable fashion. My wife is well pleased with her buying experience and I am grateful to Mr. CHristian for his assistance and professionalism. More

There is a social concept that men in the automotive sales and service industry can take advantage of the ignorance and vulnerability of women. As a newly single woman who truly does know very little ab sales and service industry can take advantage of the ignorance and vulnerability of women. As a newly single woman who truly does know very little about cars, finding a mechanic that I can trust and depend on with honesty and integrity has become very important to me. J. Horst at Hall Honda in Virginia Beach has exemplified such authentic integrity! Although the price of fixing my 1995 Honda Accord is proving not to be worth it, Mr. Horst has done an outstanding job of helping me understand my car, how it operates, and why possibly a new car would be in my better interest at a far more affordable and long-term rational investment. His clear dedication to excellent customer service has allowed me to openly receive his professional opinion about my personal best automotive interests and I sincerely appreciate him and his team for their care and committment. I now believe that a professional male-female partnership in the automotive industry is possible! Thanks so much J. Horst and team for giving me that hope. It is Very important to me!!! More

Since moving to Virgnia Beach I have taken my Honda van for service at Hall Honda and have always been extremely happy with the customer service I have received, especially from J Horst. Because of my exp for service at Hall Honda and have always been extremely happy with the customer service I have received, especially from J Horst. Because of my experience with J, when I had an accident that totaled my van, I came back to Hall Honda to purchase another vehicle. Jeff Hutchison was my sales rep and he also provided excellent service in purchasing my CRV. More

As I entered the lot I had no idea who I was going to talk to or what we were going to talk a bout. Honda is a new brand to me. John Cristian greeted me and my wife and was very friendly. He asked if we talk to or what we were going to talk a bout. Honda is a new brand to me. John Cristian greeted me and my wife and was very friendly. He asked if we needed help and when we said we just wanted to look he produced his card and said if we had any questions to please contact him. I said I would and he left us to our own devices. He would do a drive by every now and again to see if we had questions and we did. He answered every one with ease and the knowledge of a true professional. We left the dealer to persue other cars and offers and ultimatley after running into other sales persons that were not so cordial we came back to John. The whole New car buying deal was very pleasant. We got a fair deal on a 2010 Honda Civic. I would recommend highly the trained sales and service staff with Hall Honda. I almost drank them out of their complimentary coffee.(and if I would have wanted some foo foo coffee I could have walked to the Starbucks that is just beside their lot). Even when my schedule dictated that I was unable to make an appointment, John took his personal time to come in on his night off, to facilitate me. It was a great experience from the start and at no time did I feel pressured to make any purchase or get things that I did not want. After the sale was finished John took me through an in depth tutorial of my new car and was with me through the finish of the sale. I even had to send my wife back the next day and retrieve some items that I left in my trade in and she came back telling me how courteous eveyone was. It was a breath of fresh air to have John and the Hall Honda team treat me as in individual and not just a dollar sign. Thanks for the good work. Alan More

My experience at Hall Honda was wonderful. Efrem Huger,my sales person,was professional, knowledgeable and competent. He treated me with respect. I used Edmonds.com to research the car and was ple Huger,my sales person,was professional, knowledgeable and competent. He treated me with respect. I used Edmonds.com to research the car and was pleased to have that price accepted. The business manager was also professional. He explained the add ons, but did not pressure us to buy them. Great Job!! More

I purchased my vehicle 4 years ago and I am a very pleased customer. When I purchased my vehicle, I received a great deal, and not only that but I also received "red carpet" treatment as if my vehicle pleased customer. When I purchased my vehicle, I received a great deal, and not only that but I also received "red carpet" treatment as if my vehicle concerns and patronage mattered. A great customer service is why I drive approximately 90 miles roundtrip to receive regular maintenance. I could have gone to First Team, which was only 20 minutes from my residence, but the service could not match Hall Honda. In fact, I referred my roommate, and the next month,she purchased her vehicle there as well. For anyone looking for a great deal on a car and quality service, I recommend Hall Honda where every visit is a "red carpet" event. More

Sorry...don't recall the exact name of the salesperson...but he was excellent, and HHonda has been very good about everything. I haven't had any service except an oil change and that went well salesperson...but he was excellent, and HHonda has been very good about everything. I haven't had any service except an oil change and that went well!!! The car is working very well, and so far no problems with the car or the dealership. More

I went to Hall Honda in Virginia Beach looking for a used Honda CRV. The sales representative that I got was very pushy and rude. When I got there I simply wanted to just look around and he kept pushing me Honda CRV. The sales representative that I got was very pushy and rude. When I got there I simply wanted to just look around and he kept pushing me to discuss numbers. I couldn't even look at a vehicle without him talking my ear off. I finally just made an excuse that I had to be somewhere and never went back. I regret giving them my phone number because they continue to call me after telling them several times that I've already purchased a vehicle elsewhere. I ended up going to drivers world where they were very friendly. More