Hall Honda Virginia Beach

TOMMY HANCOCK - HONEST, FAST, LOOKS OUT FOR YOU After an accident which totaled my truck (purchased through Tommy Hancock at Hall), we took a trip to a local dealership near our new home (in Marylan After an accident which totaled my truck (purchased through Tommy Hancock at Hall), we took a trip to a local dealership near our new home (in Maryland). After waiting for some time, asking for help, then getting an hourly employee and not a salesman, we were given a less-than-desirable purchase offer. We knew we had to come home, so we drove 4 hours to see Tommy. We called him first, and he helped us shop online and over the phone for two vehicles. One to replace the truck, and one to upgrade my wife to a vehicle large enough to fit our entire family. When we arrived, Tommy had all the paperwork ready, a vehicle specialist waiting to give us a tour and test drive of both of our new vehicles, which were already detailed and had big red bows on the hoods. The entire process took less than a couple hours and we were on our way home. Thank you Hall for Tommy and his support crew. We will ALWAYS shop Hall first (as long as Tommy is there of course)! More

Terrible service, extremely disappointed. Hate your dealer Oil still showing at 30%. Also I paid for an alignment and my car is pulling to the right. The alignment was obviously not donE Oil still showing at 30%. Also I paid for an alignment and my car is pulling to the right. The alignment was obviously not donE More

TANISHA "T" IS Awesome T was very professional in assisting me with my new purchase. T understood my needs and met with grace. Thank you ..for taking care of my family. We a T was very professional in assisting me with my new purchase. T understood my needs and met with grace. Thank you ..for taking care of my family. We appreciate your dedication to excellent customer service. More

Great service, great people I bought my Odyssey at Hall and it has never been serviced anywhere else. Any issues ate handled promptly and professionally. Everything that is don I bought my Odyssey at Hall and it has never been serviced anywhere else. Any issues ate handled promptly and professionally. Everything that is done is explained to me in a clear manner. My service team leader is Adam and he is excellent. More

No BS, straightforward and easy Everyone from my finance managers Chris and Craig to my sales man Chris Jones was absolutely wonderful. Fair prices, no haggling and I never felt take Everyone from my finance managers Chris and Craig to my sales man Chris Jones was absolutely wonderful. Fair prices, no haggling and I never felt taken advantage of. It was the quickest and most relaxed car buying experience ever! Thank you Hall Honda. More

Great customer service The customer service was awesome. The eaiti g area was very neat and clean as well as professional and I was very surprised at the wait time of my veh The customer service was awesome. The eaiti g area was very neat and clean as well as professional and I was very surprised at the wait time of my vehicle service. I was in a d out in about 30 mins which is pretty quick to me. Overall very nice place I would definitely recommend. Corbitt was awesome by the way. More

Awesome! He was very friendly and courteous. He listened to me and addressed my questions. He also gave me the amount of time it would take and was done as pro He was very friendly and courteous. He listened to me and addressed my questions. He also gave me the amount of time it would take and was done as promised. I have a Honda dealership closer to home but prefer coming to this location. More

Our experience was exceptional. Loved the no pressure friendly staff. All of the sales people were friendly and personable. We loved the setvice I would highly recommend this dealer Loved the no pressure friendly staff. All of the sales people were friendly and personable. We loved the setvice I would highly recommend this dealership to my friends More

EXCEPTIONAL SERVICE I scheduled my service for a specified appointment time online. I needed to be out of the dealership because I needed to pick up my daughter from sch I scheduled my service for a specified appointment time online. I needed to be out of the dealership because I needed to pick up my daughter from school within an hour of service. Corbitt went above and beyond to ensure my car received the much needed maintenance and got me out of there on time to get my daughter from school. More

An extra positive customer experience I was merely looking to get an ignition system fixed Hall Honda. No one in the sales or service departments pressured me to consider upgrading my H I was merely looking to get an ignition system fixed Hall Honda. No one in the sales or service departments pressured me to consider upgrading my Honda Odyssey to perhaps a newer model since the one I owned had 220,000 miles on it. I am the one that opened up that possibility in discussion, and was gently lead to consider an opportunity to purchase a later model vehicle when I expressed that I had found a deal elsewhere for a certain price that appealed to me. Within a few hours, Paul salesman Jeffrey Hutchison called me and not only found a deal on a similar car that I wanted but at a $2000 lower price! My trade-in brought the price even lower, and then I was told of an extended warranty which so unexpectedly reasonable, that I had to question if they were really serious about the benefits offered! I have never experienced a situation as satisfying, as well as rewarding – with no pressure! I give high marks to both the management & service department - and beyond that, the competent & efficient people on staff who made the paper signing and final processing seamless. More