Hall Honda Virginia Beach

Service visit Only took an hour for them to perform the airbag recall on my 2002 civic. Great atmosphere and very nice personnel. Great attitude by all employees en Only took an hour for them to perform the airbag recall on my 2002 civic. Great atmosphere and very nice personnel. Great attitude by all employees encountered today! More

Friendly and Efficient When it comes to buying a car, we all know that we have to play the numbers game with the sales folks. Hall representatives know they can be straight When it comes to buying a car, we all know that we have to play the numbers game with the sales folks. Hall representatives know they can be straight to the point, and they don’t belittle you for sticking to your guns. Kelsey and Amanda treated me with respect and were very fair throughout the process. They took the time to explain the details and answer my questions. I am very happy with my new HR-V! More

Matthew was AMAZING to work with! I took my 2017 Honda Pilot Elite in for service for issues related to accident the vehicle had been involved in. I used an outside body shop instead o I took my 2017 Honda Pilot Elite in for service for issues related to accident the vehicle had been involved in. I used an outside body shop instead of Hall's body shop (that won't happen again) and they didn't do everything correctly. Matt and the techs on his team were AMAZING! They troubleshot my vehicle, diagnosed it, repaired it and restored it to its pre-accident state. Matt kept me informed through out the entire process. He even submitted the supplement costs to USAA so that the insurance would pay for the repairs. The best part of my service experience is that I thought my engagement ring had been stolen when my vehicle was stolen and wrecked. Imagine my surprise when I picked up my vehicle from the service department and saw my $15,000 engagement ring in the drink holder!!! Not only were Matt and his team good at repairing my vehicle, they obviously have integrity and honesty. I am so grateful to them for restoring my vehicle and finding my ring. I would highly recommend Hall Honda to anyone looking to purchase a vehicle (this was my second purchase from Hall) and anyone needing to service their vehicle. Thank you Matt for a job well done! I truly appreciate you. More

A deal we could not refuse! After picking up our Honda Odyssey from a repair (Adam there helped save us a lot of money by checking our warranty and recommending some other repair After picking up our Honda Odyssey from a repair (Adam there helped save us a lot of money by checking our warranty and recommending some other repairs due to a leaking timing belt tensioner), we mentioned that we might want to trade our Odyssey for a Pilot. Honda "miraculously" called us later saying that our model was in demand for a used car and that if we were interested in a Pilot, they would make a deal we could not refuse. We went in a bit skeptical, but Ken did fight for a great deal for us saving us thousands! It was a whirlwind but we did end up purchasing a new 2017 Pilot and we are ecstatic. The buying process is still pretty rough since it takes some time for all of the paperwork, but we left very happy with our purchase. It was sad to see our old car go, but Ken did give us an offer we could not refuse. Thank you Hall Honda - we bought from Ian just under a year ago and now we bought another when we were not even planning on it. Another satisfied customer! More

Great customer service Upon arriving the attendants where very attentive. I was asked twice if I was being helped after I had been assisted. Corbitt, my team leader, is alwa Upon arriving the attendants where very attentive. I was asked twice if I was being helped after I had been assisted. Corbitt, my team leader, is always the best. He’s very genuine and exudes wonderful customer service skills; he makes you feel like you’re part of the Hall Honda family! Thanks to all! More

Brought in car for damaged wire harness Randy is all around great guy. His only flaw is that he's a Raider fan. Just kidding. It's like talking to a friend when we talk. I feel like he's tel Randy is all around great guy. His only flaw is that he's a Raider fan. Just kidding. It's like talking to a friend when we talk. I feel like he's telling me the truth and not trying to push a service on me that I don't need. Give the man a raise. More

Service team Ms. Christina Caulder was my service advisor, she was very polite and helpful when I came in for my oil change & tire rotation. My car was serviced an Ms. Christina Caulder was my service advisor, she was very polite and helpful when I came in for my oil change & tire rotation. My car was serviced and I was in and out of there within an hour! More

2017 accord I felt like Richard and Tanisha worked well to please me . Why concerned me they took car of . Although I thought the process was lengthy they took ca I felt like Richard and Tanisha worked well to please me . Why concerned me they took car of . Although I thought the process was lengthy they took care of me and I have no problems . Thanks a lot More

The best and easiest car buying experience ever. Tanisha Parkinson helped me through my whole car buying experience with ease & made me feel like she really wanted the best for me. Thank you so much Tanisha Parkinson helped me through my whole car buying experience with ease & made me feel like she really wanted the best for me. Thank you so much T! She walked me through getting out of my old horrible loan and into a better one. She followed up with me frequently and I felt like I was purchasing a car from a friend! More

Excellent experience. Randy Fairbanks did a superb job taking car of my daughter's recall and getting her battery replaced on short notice while she was home from college. Randy Fairbanks did a superb job taking car of my daughter's recall and getting her battery replaced on short notice while she was home from college. He kept me appraised of everything going on and even recommended some additional services for her next visit. Easiest car service I have had in a long time. More