Hall Honda Virginia Beach

Easy helpful visit Ken made the visit easy and informative. He was very helpful especially since this was our first day searching for a used car. He made it fun. We Ken made the visit easy and informative. He was very helpful especially since this was our first day searching for a used car. He made it fun. We will definitely revisit! More

Honesty and Integrity My wife and I were looking for a new Honda CR-V so we did our homework an decided to try a dealer close to our residence. We expressed our preferences My wife and I were looking for a new Honda CR-V so we did our homework an decided to try a dealer close to our residence. We expressed our preferences to the salesperson who seemed knowledgeable and attentive only to have him inform us the color vehicle we wanted was not available. We decided to look at other CR-V's of a different color only to find out they to were not what we specifically asked for in trim and amenities. We were then shown a vehicle with over three-hundred miles on the odometer and a dirty interior. We were dumbfounded this was being sold as a new vehicle. We inquired as to what it would take to locate a vehicle with our preferences and asked if other dealers in the immediate location had what we wanted. We were told after checking all others inventory no dealer in the area had one. The closest being in North Carolina. We decided to leave and try Hall Honda of Virginia Beach. What a difference! We were met with several smiling people within three minutes asking if they could help us. Our sales person was Kelsey Johnson. Ms. Johnson listened to our desired preference in the vehicle and informed us they had three in stock! After several minutes the CR-V in the color we wanted along with the desired trim package was waiting at the door for our test drive. It all seemed too good to be true and I was expecting the always dreaded price negotiating to begin. She asked what I expected to pay or the vehicle and excused herself. She came back after several minutes with a price break down outlining MY cost number and an out the door price. She even included an accessory that was not on the vehicle yet. My wife and I could believe it. The car we wanted at the price we expected to pay. I can't say enough about Kelsy Johnson. Her friendly and pleasant demeanor immediately put us at ease. She is professional, honest, and conducts herself with complete integrity. So do your homework and you will be treated with respect at Hall Honda. I would recommend you ask for Ms. Johnson if you want similar results. More

Excellent service Upon arrival I received a friendly greeting, confirmed my appointment and right always my car was taken to be serviced. Fast and efficient no long wai Upon arrival I received a friendly greeting, confirmed my appointment and right always my car was taken to be serviced. Fast and efficient no long wait and my questions were answered. More

Would definitely recommend to a friend Would most definitely recommend Tanisha to others. She made sure I was satisfied with the car I got and made sure I walked out with a reliable car Would most definitely recommend Tanisha to others. She made sure I was satisfied with the car I got and made sure I walked out with a reliable car More

COMMITTED TO CUSTOMER SATISFACTION I purchased my Ford Edge from Hall Honda < a year ago and had to bring it in for a new battery. There is never a line at Service Dept and I am always I purchased my Ford Edge from Hall Honda < a year ago and had to bring it in for a new battery. There is never a line at Service Dept and I am always treated very courteous and promptly. I had an issue with the warranty and spoke with the manager, David. He reviewed my years of working with Hall Honda (for service and sales) and rectified the situation promptly and professionally. When they say they want customers to be satisfied, it is not lip service. I really appreciated them correcting the problem and showing they care about customers, esp. long-term customers. This is how you KEEP customers while gaining more. I highly recommend Hall Honda to family and friends for both sales and service. Keep up the great, PERSONABLE approach! You have gained a life-long customer here for sure. THANK YOU! More

Quick and easy. Helped me as much as they could. My sales rep Kelsey Johnson was awesome! Kelsey was very honest and cheerful, made my buying experience much better. Helped me as much as they could. My sales rep Kelsey Johnson was awesome! Kelsey was very honest and cheerful, made my buying experience much better. More

Hall honda I was looking for a new car and every dealership I went to the sales associates where pushy and weren't very accommodating to what I really wanted. Th I was looking for a new car and every dealership I went to the sales associates where pushy and weren't very accommodating to what I really wanted. They would always tell me I can't have everything I wanted. But if I'm buying a car then I want what I want. Thrn I came into hall and met Ken and he restored my faith in having a person who was more interested in helping me find what I wanted and best fit me than selling a car. He was patient with all my request and helping me find the absolute perfect car. Thanks again Ken for everything. See you when I'm ready to buy my next car. Go see Ken if you want someone who will help you find a car you want instead of selling a car off a lot. More

Excellent Very helpful and they work with you. Not one bad thing I didnt like about them. Very friendly. Was willing to work with me and help me get something i Very helpful and they work with you. Not one bad thing I didnt like about them. Very friendly. Was willing to work with me and help me get something in my price range. More

Purchase a car It was a pleasant experience especially with Ken no haggle just business. Patiently explained features of the car on paper and in the car. He made me It was a pleasant experience especially with Ken no haggle just business. Patiently explained features of the car on paper and in the car. He made me feel comfortable and excited. More

Two new Honda purchases in two months from Hall Following the pleasant experience in purchasing my mom’s new HR-V with Tommy Hancock and Lawernce Bright in March, I decided to return in May for my Following the pleasant experience in purchasing my mom’s new HR-V with Tommy Hancock and Lawernce Bright in March, I decided to return in May for my own car. Tommy was great to work with and wasn’t about the typical car sales games you often get with other dealerships. He gave me a great tutorial on my new CR-V. I also had a great finance experience with Byron Gray. He got me through my paperwork quickly and made sure I understood everything. Richard Barrera was also great in working with my trade. I’ve had pleasant experiences with Hall in the past, so I expect the same and look forward to good service when it’s time for service. More