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Hall Honda Elizabeth City - Service Center

Elizabeth City, NC

4.9
237 Reviews

237 Reviews of Hall Honda Elizabeth City - Service Center

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November 20, 2019

While they were able to service my vehicle, they were not able to correct either issue the vehicle was brought in for. One part had to be ordered the other problem they couldn’t get the vehicle to duplicate. More

by ginnyems
Recommend Dealer
Yes
Employees Worked With
Dequan Perry
Nov 22, 2019 -

Hall Honda Elizabeth City responded

Thank you for providing us with feedback. We would like the opportunity to speak with you personally regarding your concerns. Unfortunately, our Service Manager, Charles Gower, has been unsuccessful in his recent attempts to reach you via phone and email. At your convenience, please contact Charles directly at 252.435.6328. We hope to speak with you soon. Thank you.

November 20, 2019

The staff at Hall’s Honda in Elizabeth City were terrific. They provided excellent service in a very timely manner. They were polite and courteous and provided me with discounts. I’ll definitely ret More

by Shansboro
Recommend Dealer
Yes
Employees Worked With
John Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Hall Honda Elizabeth City responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please don't hesitate to reach out. We hope you have a great day.

November 16, 2019

Honda of Elizabeth City provided excellent service. John Holman is a very helpful service advisor. I will continue to entrust my service needs will Hall. More

by ant0506
Recommend Dealer
Yes
Employees Worked With
John Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Hall Honda Elizabeth City responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2019

The Service Department at Hall Honda Elizabeth City is what keeps us coming back. We drive more than 60 miles to have our 2016 HRV serviced because John, Shannon and the rest of the crew are the BEST in t More

by Kimohart
Recommend Dealer
Yes
Employees Worked With
Debbie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Johnson, Matthew Harrell
Nov 18, 2019 -

Hall Honda Elizabeth City responded

Thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

October 21, 2019

Not helpful or military friendly Military family received poor brake work done and Charlie made ZERO effort to help! We are out $500 and on our own!l to fix! More

by Erika Gabriela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie Gower
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Hall Honda Elizabeth City responded

Erika, thank you for your feedback. It is our understanding that you’ve spoken with our Service Manager, Charles Gower, regarding your concerns. We regret that you are having an issue with brakes on your Tundra, however, the brake service was performed 3900-4000 miles ago. Our warranty offer is a 12 month/12,000 mile warranty on services performed against workmanship and/or defective parts and not a warranty for wear. If you have any additional questions or concerns about this, please do not hesitate to contact Charles at 252.435.6328. Thank you.

April 08, 2019

Run a round about new tires. Not informed about warranty I was not told that new tires did not have a warranty. 23 months (40000 miles) and new tires are worn out. If I buy these exact same tires they have More

by wperry43008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie Gower
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Clark
Apr 24, 2019 -

Hall Honda Elizabeth City responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 30, 2019

Corey and John hooked it up. I just wanted to give a huge thanks to the service team at Hall of EC. I was in a bit of a jam with the sale of a car and needed an inspection right More

by bjd10201976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Digirolamo
Apr 01, 2019 -

Hall Honda Elizabeth City responded

Thank you so much for your positive comments about Hall Honda Elizabeth City! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2019

Service Outstanding customer service call for oil change and the same day they did the service Corey is a very knowledgeable person he’s The best More

by Felix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
Mar 22, 2019 -

Hall Honda Elizabeth City responded

Hi Felix, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 11, 2019

Excellent Customer Service These guys are great!!!!!!!!!!! Everything about the place is geared toward customer satisfaction. I will be purchasing another Honda from them in t More

by Rhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Johnson
Mar 14, 2019 -

Hall Honda Elizabeth City responded

Rhonda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Honda Elizabeth City! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

February 27, 2019

Great staff Debbie Miller was able to help me with ordering the correct replacement parts for my Honda CRV. They arrived in one day and were just exactly what I More

by Frannyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Hall Honda Elizabeth City responded

Hi Franny, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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