Hall Ford Elizabeth City - Service Center

I had a minor complaint. I informed Heath through this app. He called immediately and went above and beyond to make everything right. Heath, Ed, and Heather are very professional and very pleasurable to w app. He called immediately and went above and beyond to make everything right. Heath, Ed, and Heather are very professional and very pleasurable to work with. Thank you Hall Ford if Elizabeth City!!! More

Unresolved steering failure at 22,500 miles. The steering on my 2015 Ford Fusion froze (steering wheel locked) when I was driving. I had had the car 48 months with just 22,500 miles on the odomet The steering on my 2015 Ford Fusion froze (steering wheel locked) when I was driving. I had had the car 48 months with just 22,500 miles on the odometer when this occurred. Afraid to drive it to Hall Ford, I had it towed in at my expense. (They don't do towing.) Hall kept my car For 5 days but could not identify the problem. While they were nice and considerate, they failed to locate the problem. I finally picked the car up from the dealership and drove it on low traffic back roads about seven miles to my home. Over the next three days I tested the car in vacant parking lots just yards from my house. I was afraid to put it on high traffic roads for fear of another steering lock up. During these tests the steering was sometimes sluggish, sometimes okay, but never reliable. Unable to trust the safety of the car, I bought another new car within the week. It was NOT a Ford. More

Had a very good experience John Lovett was very helpful and staying in contact with me while I had my Ford Focus service I Was So Satisfied with that I took my second car to him John Lovett was very helpful and staying in contact with me while I had my Ford Focus service I Was So Satisfied with that I took my second car to him to have it serviced also John and hall Ford did a terrific job in servicing my 2 cars I would recommend Hall Ford in Elizabeth City to anybody I had a good experience and I thank John Lovett and Hall Ford in Elizabeth City More

Service on used vehicle My scheduled maintenance service appointment was handled by Lisa Quinn. She was very helpful with answering my questions. She is very pleasant and kno My scheduled maintenance service appointment was handled by Lisa Quinn. She was very helpful with answering my questions. She is very pleasant and knowledgeable!! She worked with Amy and John to be sure that all my service needs were met. She is a great asset to Hall Ford!!! Looking forward to my next service appointment. More

Excellent customer service Great customer service with a smile fair and correct pricing right up front first time around makes me feel very confident to continue bringing my veh Great customer service with a smile fair and correct pricing right up front first time around makes me feel very confident to continue bringing my vehicles here for future services More

Awesome Overall service was great the price was also great and the end result was eye appealing thank you so much for all the hard work you put into my car. Overall service was great the price was also great and the end result was eye appealing thank you so much for all the hard work you put into my car. More

Great service Best service ever i recommend this dealer for all your vehicle needs, guality work, professional, courtious and a pleasure to do business with. I will Best service ever i recommend this dealer for all your vehicle needs, guality work, professional, courtious and a pleasure to do business with. I will return for my vehicle needs. More

Customer over 20years I have been a customer at this dealership...sales and service for over 20 years. Always leave satisfied and always get quality service. Customer for L I have been a customer at this dealership...sales and service for over 20 years. Always leave satisfied and always get quality service. Customer for Life. More

Service on my Nissan I had to bring my car in for an impromptu repair. They accepted my car immediately and said they would work on it as soon as possible. They listened w I had to bring my car in for an impromptu repair. They accepted my car immediately and said they would work on it as soon as possible. They listened when I explained the problem with my car. I brought my car in on a Friday morning and had it back by the following Tuesday. They were very good about keeping me informed throughout the process. All costs were presented realistically upfront, which was very helpful since I did not anticipate this repair. All of the employees were friendly, helpful, and understanding. I could have brought my Nissan to a Nissan dealer for repairs, but Hall Ford was my first choice since I have had such good experiences with them. It is clear Hall Ford's primary concern is helping their customers. More