Hall Chrysler Dodge Jeep RAM Virginia Beach - Service Center

Poor customer service. False information. Due to not answering or returning phone calls would have to go in to get updates on vehicle. Poor workmanship on vehicle. (Parts not connected correctly and pa answering or returning phone calls would have to go in to get updates on vehicle. Poor workmanship on vehicle. (Parts not connected correctly and parts missing). More

What a great and professional staff I was informed all steps of the way. My vehicle was completed and I believe a job well done steps of the way. My vehicle was completed and I believe a job well done More

Simply the Best Appointment set reasonably quick, I didn't have to wait 30days for the appointment like Southern Dodge.You guys put them to shame. Thank You Appointment set reasonably quick, I didn't have to wait 30days for the appointment like Southern Dodge.You guys put them to shame. Thank You More

Service- Shady- Crooked I took my Jeep JK there 3 years Service- Shady- Crooked I took my Jeep JK there 3 years ago to get my exhaust manifolds replaced with stock manifolds (not that I needed it). One o Service- Shady- Crooked I took my Jeep JK there 3 years ago to get my exhaust manifolds replaced with stock manifolds (not that I needed it). One of the heat shields that I paid for that they installed on my jeep, at some point vibrated off and I lost it on the road. I also have a an exhaust leak at that point where they replaced the exhaust manifolds and now they refuse to tighten it up or fix it. I have more stories that I will be posting soon with pictures of proof. Someone from jeep called me and said they would get right back with me the next day but they never did, that was 3 or more weeks ago. A while back after taking my Jeep in 3 different times to get them to look at why the front wheels were wobbling.... they quoted me over $7800 to replace everything on the front end when all it was were badd bushings on the 2 top track bars Which cost me $400 to get replaced at a shop. Months ago when I left this review about my exhaust manifold leaking, someone called and said they would check into it and never called back. 2/1/20 took exhaust manifold off to seal it, and found it had been cracked and that's why I've had a leak for over a year. More

My dodge dealer is so helpful in assisting me with what I need to have done regarding my car.Everyone is so polite & courtious. The service department is always bright and cleaning w/ the pleasant aroma of f need to have done regarding my car.Everyone is so polite & courtious. The service department is always bright and cleaning w/ the pleasant aroma of fresh coffee brewing More

I am pleased with my service provider Lorraine but I'm displeased with the product I have. The Jeep Cherokee 2017 that I currently own. displeased with the product I have. The Jeep Cherokee 2017 that I currently own. More

I have gotten nothing but the best service here. I love my Jeep Cherokee and Jeff always makes sure everything is taken care of it properly and safely my Jeep Cherokee and Jeff always makes sure everything is taken care of it properly and safely More

Service received yesterday was unsatisfactory. Was told all tires air pressure was checked but I had to put air in 3 of 4 tires this morning in order to get the tire pressure alarm to clear. My service man all tires air pressure was checked but I had to put air in 3 of 4 tires this morning in order to get the tire pressure alarm to clear. My service manager is not listed. Mr. Bruner.please disregard the name selected below. More

Jon really worked hard for me! Two visits because the fuel filter for my Ram EcoDiesel was back ordered. He found one locally. Thankfully, but Fca bears responsibility for lack ofgood management to provi fuel filter for my Ram EcoDiesel was back ordered. He found one locally. Thankfully, but Fca bears responsibility for lack ofgood management to provide a product for my model truck. More

Lori Sutton is a wonderful Service Advisor. She is very knowledgeable, efficient, thorough, and professional. She listens carefully to what I have to say and takes the time to advise me of the progress bei knowledgeable, efficient, thorough, and professional. She listens carefully to what I have to say and takes the time to advise me of the progress being made on my vehicle. When the service visit is finished she goes over with me what was completed and asks if I have any additional questions. She is awesome and I hope Hall Dodge recognizes the quality that Lori brings to her position. More