Hall Chrysler Dodge Jeep RAM Virginia Beach - Service Center

I purchased my Jeep Renegade from this dealership in the fall, and since then I have had to visit service twice... once for routine maintenance and once for a new tire (picked up a nail). It’s very easy to fall, and since then I have had to visit service twice... once for routine maintenance and once for a new tire (picked up a nail). It’s very easy to schedule service online and I’ve been fortunate to have been able to get an appointment the next morning after my tire went flat. The service department is efficient, helpful and patient with customers like me who have minimal knowledge about cars. They are professional, proficient and do their best to get you in and out with minimal wait time. More

I received a text stating one hour service during a certain time and the service department delivered. I was in and out within an hour. certain time and the service department delivered. I was in and out within an hour. More

The service person I worked with, Jon Bailey, was fantastic. He gave such personalized service—kept us updated on the repair and wanted to be sure we were taken care of as well (called to ask whethe fantastic. He gave such personalized service—kept us updated on the repair and wanted to be sure we were taken care of as well (called to ask whether we needed a ride to the dealership etc). He didn’t just care about the car —he cared about us. How great is that !!! Oh, and he fixed the problem with the car too ! More

When I call a dealership I want to talk to a person not an answering service that doesn’t relay information. You lose touch with your customer. an answering service that doesn’t relay information. You lose touch with your customer. More

Always receive first class service. Courteous and professional staff, service writers and technicians. They keep me informed on the progress of my service or repairs. Very pleasant experience. professional staff, service writers and technicians. They keep me informed on the progress of my service or repairs. Very pleasant experience. More

Service is always provided promtly at a reasonable cost. Appointments are easy to schedule and always accomade my schedule. Staff is very friendly and courteous Appointments are easy to schedule and always accomade my schedule. Staff is very friendly and courteous More

Excellent customer service. My only disappointment is due to a change in the lift equipment which resulted in the inability to raise my Promaster camper van. Thus could not rotate tires or service brake flui to a change in the lift equipment which resulted in the inability to raise my Promaster camper van. Thus could not rotate tires or service brake fluids. More

Very clean and professional dealership. Could not ask for better work from the service department. Advised of work that sould be done and left the choice to me, no pressure. better work from the service department. Advised of work that sould be done and left the choice to me, no pressure. More

Outstanding customer service! Service representative kept me informed on status of diagnostics and repair. Technician quickly found the problem and parts were in stock to complete the repair. No hidden fees, me informed on status of diagnostics and repair. Technician quickly found the problem and parts were in stock to complete the repair. No hidden fees, service department does not attempt to make money off of you with unnecessary work. Reputable service department! More

You all are the worst people. I will never refer anybody to you. You are liars, unprofessional, and very nasty attitudes. Even down to the managers that talk nasty to you and above managers wouldn’t even re to you. You are liars, unprofessional, and very nasty attitudes. Even down to the managers that talk nasty to you and above managers wouldn’t even return my calls. Y’all are very greedy for money. Don’t ever contact me again. Thank you, Cynthia Howard More