Hall Chrysler Dodge Jeep RAM Virginia Beach - Service Center

2012 Jeep Grand Cherokee The service people are very friendly and helpful. They fully explain what needs to be done to your vehicle. There is no pressure to have any work comp The service people are very friendly and helpful. They fully explain what needs to be done to your vehicle. There is no pressure to have any work completed that you do not want at the time. More

Oil/filter change and tire change Called and left a message with Michelle to ask if I could get some work done on relatively short notice. True to form, she calls back same day and sch Called and left a message with Michelle to ask if I could get some work done on relatively short notice. True to form, she calls back same day and schedules my appt on the date/time most convenient for me. Before I arrived, Michelle had to leave early so Allyson stepped and handled everything without missing a beat. While waiting (less time than I was told it would take), I got to talk with Stanley Smith over in sales about possibly purchasing a new used car in a few months. As usual, Stan was the man! Answered all my questions and gave me the info I needed to make the best decision. I look forward to my next visit with the best sales and service departments in the greater Norfolk area - and I don’t say that lightly because after dealing with three other dealerships in the area, I won’t go anywhere else. More

Great customer service My 2014 Jeep Cherokee had a recall. When I had it serviced, it was discovered that I also needed a new radio. Greg ordered the part and it was fixed My 2014 Jeep Cherokee had a recall. When I had it serviced, it was discovered that I also needed a new radio. Greg ordered the part and it was fixed within a few days. I appreciate the quickness of getting things taken care of and the friendliness of the service team. More

Fast & Easy Needed set of tires. Best deal in town. Got right in. Took me home while work was done & kept me informed till completed. Called when ready. Check Needed set of tires. Best deal in town. Got right in. Took me home while work was done & kept me informed till completed. Called when ready. Check out was easy right at service desk which I really liked. More

Best delerhip in America. This dealership gives superb customer service and care care. The staff is very friendly and knowledgeable about all aspects of the vehicles. When I ha This dealership gives superb customer service and care care. The staff is very friendly and knowledgeable about all aspects of the vehicles. When I had my car worked on there I was treated with the VIP experience. I would recommend this place to anyone. More

Inspection The service worker, Lori was great! My car passed inspection, but when I left I noticed that’s my check engine light was on which it wasn’t on before The service worker, Lori was great! My car passed inspection, but when I left I noticed that’s my check engine light was on which it wasn’t on before I dropped my car off. So I now have to go back and get it looked at. More

First Oil Change Received great service on first oil change. Would come back to this location in the future. Cost to change third light bulb was high. Overall good exp Received great service on first oil change. Would come back to this location in the future. Cost to change third light bulb was high. Overall good experience. More

Simply ... The BEST!! I had bad work at another dealership in NOVA (Oursiman's) Here they took care of correcting the work to keep my safe on the road. Ron and all the Staf I had bad work at another dealership in NOVA (Oursiman's) Here they took care of correcting the work to keep my safe on the road. Ron and all the Staff were professional, polite and restored my faith in dealership care of their customers. More

Excellent Service Excellent service with advisors especially Terrance! Helped out a lot with my car! Got my oil changed and needed new tires!! Great dealership especial Excellent service with advisors especially Terrance! Helped out a lot with my car! Got my oil changed and needed new tires!! Great dealership especially for you mopar! More