
Hall Chrysler Dodge Jeep RAM Virginia Beach
Virginia Beach, VA
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1,031 Reviews of Hall Chrysler Dodge Jeep RAM Virginia Beach
Ask for Fagan Stackhouse - awesome! My ratings apply to our sales associate, Fagan Stackhouse, and not necessarily the dealership. My wife and I recently purchased a 2015 Dodge Grand Ca My ratings apply to our sales associate, Fagan Stackhouse, and not necessarily the dealership. My wife and I recently purchased a 2015 Dodge Grand Caravan from Hall Dodge in Virginia Beach, our 4th vehicle we have purchased from this dealership over the years. Our sales associate was Fagan Stackhouse - he was patient, worked with us, and did not display any 'pressure' sales tactics, allowing us all the time we needed until we were comfortable; overall outstanding experience. After we had already signed all the paperwork, paid for the vehicle and the transaction was complete, Fagan spent about an hour (on his own) just helping us out in the parking lot getting familiar with all the features; he took that extra time for us. It was the easiest experience ever in purchasing a vehicle and Fagan was the best sales associate we've ever dealt with. Highly recommended! More
Awesome Experience ! I just purchased a 2014 Ram 1500 and was blown away with the ease and overall experience. I started my process with their online sales team and was s I just purchased a 2014 Ram 1500 and was blown away with the ease and overall experience. I started my process with their online sales team and was seamlessly transitioned to their on site sales team on the day of my purchase. All members were professional, friendly and extremely knowledgeable of their areas of responsibility. The only hiccup, of my entire process, was shifting from sales to finance. The finance officer assigned to me initially showed up with incorrect pricing and paperwork; However, this was promptly corrected and everything went smooth for the remainder of my time there. I would highly recommend this dealership to anyone looking for a professional, friendly, no hassle and no pressure car buying experience. More
Trade in and Purchase Received a fair trade in and discount below sticker price. It was an easy process. The salesman did what was needed to complete the deal without any i Received a fair trade in and discount below sticker price. It was an easy process. The salesman did what was needed to complete the deal without any issues. More
Best Customer Service Ever !!! A few years ago I went into this dealership thinking about what my next car purchase might be. I was familiar with this particular dealership because A few years ago I went into this dealership thinking about what my next car purchase might be. I was familiar with this particular dealership because my husband had bought his truck here. It was easy to walk into this dealership and let a gentleman named Fagan Stackhouse show me what they had to offer me. I didn't end up buying a car at that time because I really wanted to be sure I would make the right choice. Over the years the same gentleman that gave me so much of his time showing me around the lot and giving me information continued to email me dealership offers and emails pertaining to new and used vehicles. I had finally one day received the email I had been waiting for concerning CARFAX used cars and I saw a couple of cars on the list that i was interested in looking at. So I went to the dealership to look around and get more information. Fagan was off on that day but there was a gentleman there named Stanley Smith that was extremely helpful showing me the cars I wanted to see plus giving me detailed information on them. I did find a car that I was interested in and it did end up being a little more expensive than I thought I could afford but Stanley took me inside and introduced me to Joe Righetti and Joe assured me that he could get me into that car for a great rate and an affordable payment. I was called into the office in less than 24 hours to pick up my car after filling out all my paperwork with Fagan and another amazing gentleman name Jonathan Richardson. Jonathan was great because although he was the paperwork guy I wasn't afraid and I was able to maintain my excited and happy attitude throughout the entire paperwork process. My conculsion is this... this team is amazing and they work extremely well together and I am proud to have purchased my first vehicle from them. Thank you team at Hall Chrysler Dodge Jeep Ram, I truly appreciate you. More
Sales review My name is Sandra Davis and I purchased 2014 Jeep Wrangler. I purchased from Craig Wyne at hall Auto motive I had a excelent exspernience with the wh My name is Sandra Davis and I purchased 2014 Jeep Wrangler. I purchased from Craig Wyne at hall Auto motive I had a excelent exspernience with the whole transaction from the being to end. I will recommend this dealer and dealer ship to my friends and family. More
excellent!!!! I recently purchased a vehicle from Hall Ram (David Pridgen) and I was so impressed with the customer service I received. He was very knowledgeable an I recently purchased a vehicle from Hall Ram (David Pridgen) and I was so impressed with the customer service I received. He was very knowledgeable and answered all my questions and concerns, which very much made me feel at ease with my decision. Overall I love the car and I want to thank you guys so much for having professional and friendly employees because we all know that's very hard to find at a lot of businesses these days. More
Horrible Horrible Horrible Costomer Service We purchased a new van from Hall about a year ago. Love the vehicle, salesmen was great and would otherwise lean towards making another purchase from We purchased a new van from Hall about a year ago. Love the vehicle, salesmen was great and would otherwise lean towards making another purchase from these guys, or at least recommending them to a friend. But after the last two months I will never consider this dealership for anything! Their service department is so bad I almost wonder if actually trying to be so incompetent. They could care less about your time too. My wife and I have waited in their waiting room (on seperate occasions) only to be told “we do show any record that a part was to be ordered” or after waiting hours a second time “we didn’t order the correct part”. We’ve been there three times to get a small piece of weather stripping replaced only to find out there so some kind of mix-up. If you are reading this post and are in the market for a good dealership….. Beware ware…. More
I recently purchased a 2014 Jeep Cherokee Limited from Hall Jeep. Dave Moore took excellent care of me before during and after the sale. He has continued to answer my questions ever since the purchase a Hall Jeep. Dave Moore took excellent care of me before during and after the sale. He has continued to answer my questions ever since the purchase and i highly recommend him and the new Cherokee. More
I love the Jeep brand - I've owned three of them but my 2011 Grand Cherokee has been in for warranty service twice now (49,000 miles). The first time was for the back of the driver seat that kept poppi my 2011 Grand Cherokee has been in for warranty service twice now (49,000 miles). The first time was for the back of the driver seat that kept popping off. They repaired it but it never felt quite right after and I can tell it's about to break again. I was told that this repair was for a defective cam phaser and a blocked oil valve. I was told on a Saturday that they had to tear down the engine. They hoped to have it done Monday, but maybe Tuesday. I called Tuesday afternoon to check the status and was told that they just got all the parts. They finished it Wednesday, one day later than promised. They also upgraded the engine software for no charge but I had to pay $150 for the "recommended" transmission software update. They forgot to fix the time on the clock. I can overlook that, but the reason why I wrote this review was that someone had been smoking in my Jeep. That is inexcusable. I can't stand the smell of smoke in a car. Finally this morning, two days later, I can no longer smell the smoke. I'm not sure if I'm going to stick with Jeep or not after this, but I do know that I'm going to find a better dealer to work with if I do. More
If I make this sound "too good" it will look like I work for Hall Chrysler Dodge Jeep. I don't. I also don't enjoy buying cars. But .... at age 61, of all the car buying experiences I've had like I work for Hall Chrysler Dodge Jeep. I don't. I also don't enjoy buying cars. But .... at age 61, of all the car buying experiences I've had ... this one easily tops the list. Fagan has tons of experience in the business. He listens to the questions, shows "genuine" interest, and actually wants to help-you satisfy "your" requirements. Details are not needed to get the flavor of this review. The pricing on the gently used 2013 Durango was win-win for all concerned. There were no surprises. Every detail was thoroughly explained. The experience at Hall (with Fagan) was quality from start to finish. More