Hall Chrysler Dodge Jeep RAM Virginia Beach

I would have given a great on over all experience but the lady that answers the phone can be short and unkind. My salesman was always attentive and helpfull. Even when he was busy he tryed to answer my calls lady that answers the phone can be short and unkind. My salesman was always attentive and helpfull. Even when he was busy he tryed to answer my calls. One other person who stud out because of his kindness was Alex Craver in finance. Thanks, Angel Magette More

I actually was sent here by another car dealership to get a health check on the vehicle I was seconds away from purchasing. Thankfully Glenn proved that the vehicle I wanted was over priced and offered me a a health check on the vehicle I was seconds away from purchasing. Thankfully Glenn proved that the vehicle I wanted was over priced and offered me a car fax and a better deal. Thanks again Glenn! More

David Moore is a very professional salesperson who goes beyond expectations to ensure the customer is given the utmost in service and information. He was knowledgeable and informative during the test driv beyond expectations to ensure the customer is given the utmost in service and information. He was knowledgeable and informative during the test drive and negotiations and upon delivery took both my wife and myself to the vehicle and showed & explained all the features/operation of the vehicle and its equipment. Dave made sure the vehicle was spotlessly clean (even though new) properly prepped and took us around the Dealership to familiarize us with the locations of the various service facilities. Everyone we dealt with during the purchase of our new Jeep Compass was very friendly and made our visit a pleasant experience. I/we would highly recommend Hall Chrysler Dodge Jeep to anyone in the market for a vehicle and especially our salesman Dave Moore. 7 More

THE CUSTOMER SERVICE WAS SPECTACULAR, THEY WERE INCREDIBLY KNOWLEDGABLE AND WERE VERY FRIENDLY. I DID NOT FIND THEM TO BE PUSHY, THEY WERE VERY HONEST. I WOULD MOST CERTAINLY RECOMMEND THIS TO ANY INCREDIBLY KNOWLEDGABLE AND WERE VERY FRIENDLY. I DID NOT FIND THEM TO BE PUSHY, THEY WERE VERY HONEST. I WOULD MOST CERTAINLY RECOMMEND THIS TO ANY FRIEND OR FAMILY MEMBER AND I WILL DEFINITELY RETURN TO THIS DEALERSHIP FOR FUTURE PURCHASES. BEST CAR BUYING EXPERIENCE EVER! More

From the moment whenI first went to Hall's to look at the car I bought, to the moment after I had bought my new car, everyone I met there was great and they were great to work with. They answered all of my q car I bought, to the moment after I had bought my new car, everyone I met there was great and they were great to work with. They answered all of my questions that I had about both the car and the financing I needed to buy the car. An excellent place to buy a car from and I would recommend it to other people. More

First I'd Like to say Travis was a great sales person to First I'd Like to say Travis was a great sales person to work with and I'm very happy with the vehicle I purchased. I am a Ford customer and have b First I'd Like to say Travis was a great sales person to work with and I'm very happy with the vehicle I purchased. I am a Ford customer and have been all my life. The only reason I went to Dodge is Ford no longer makes vans. This is the first time in many years of buying vehicles I felt slighted when I left the dealership. I just think they could of given me a better deal. I should of walked away and waited. More

My family and I would highly recommend this dealership to others. Hall dealership went beyond providing excellent service. Lori Yoder,and John made us feel like family from the very beginning. Even the recep others. Hall dealership went beyond providing excellent service. Lori Yoder,and John made us feel like family from the very beginning. Even the receptionists showed us respect, kindness and helpfulness. Thank you Lori and John for caring and helping us get into a vehicle our son will enjoy, appreciate, and trust. A huge thank you to Lori for her guidance, patience, and professionalism. My husband and I are very satisfied. Hector and Martha Gonzalez More

Mr. Hunter worked very hard to ensure my husband and I got the vehicle we were looking for. It was an all day process, but his hardwork and determination payed off in the end for us. He was very friendly got the vehicle we were looking for. It was an all day process, but his hardwork and determination payed off in the end for us. He was very friendly and we could tell he wanted to make sure we left the dealership satisfied. More

Had a scheduled time for service yesterday, February 21st, went in with two kids in tow to get the state inspection complete agreed to have the oil changed as well. Found out the vehicle needed to have 21st, went in with two kids in tow to get the state inspection complete agreed to have the oil changed as well. Found out the vehicle needed to have a part replaced that had been recalled. Once the work was started it only took 1/2 hour to complete however, waited around for 3 hours just to get the work started!!!! Was told it was because they were busy as it was a holiday....then what is the point of having a scheduled appointment!! Ridiculous! This is not my first issue with these people. I keep giving them chances at redeeming themselves however they fail miserably! I bought my van at Hall so I wanted to have all service completed by them but from now on I don't care how far I have to travel I will not go back! More

First and foremost if I tell you that if the problem First and foremost if I tell you that if the problem isn't covered by my warranty don't do the repair, that should tell you that when you find out First and foremost if I tell you that if the problem isn't covered by my warranty don't do the repair, that should tell you that when you find out the problem part isn't covered you should call the customer. I knew exactly what the problem was and had them look to see if it was covered, instead of telling me no, they took half the car apart to tell me no and to charge me. The single point of contact for dealing with service is horrible. I spent on average 10 mins on hold trying to find the one person who could answer my question. Then when I finally tracked down the person they always had to call me back. Also if you have all the parts on a Friday before 2pm why does it take you three days to replace the part. I'm never bringing my jeep here again. I should have known better when I called the service department to ask them what a 30,000 mile service included and they couldn't tell me. More