Hall Chrysler Dodge Jeep RAM Virginia Beach

We received our new car from Benjamin Stewart and we absolutely loved him! He made it an enjoyable experience. We will definitely be back again! absolutely loved him! He made it an enjoyable experience. We will definitely be back again! More

Oil change was done correctly but failed to complete the task within the 39 minute window which was guaranteed to me over the phone. I was told over the phone when scheduling my oil change that I 39 minutes task within the 39 minute window which was guaranteed to me over the phone. I was told over the phone when scheduling my oil change that I 39 minutes is all it would take so I could wait. I ended up waiting for over and hour. Just felt like it was false information being advertised. 39 minute oil change is why I chose this dealership in the first place More

There seems to be a issue with a mechanic that works on my truck employee number 22038 this time there was an energy drink container left in my console in the cup holder, in the past I've had a towel over my truck employee number 22038 this time there was an energy drink container left in my console in the cup holder, in the past I've had a towel over my front driver seat and they usually discard that, these events are very troubling and needs to be addressed. More

I always go here. No xx just good service. 3rd purchase and will be back again I'm sure. I'm a dodge guy and this dealership gets that. They are great and will be back again I'm sure. I'm a dodge guy and this dealership gets that. They are great More

Well received greeting at drop off. Maintained communication thru the day. Promptly informed during the changes in plans for the delivery of my vehicle to the next day. My car was serviced as e communication thru the day. Promptly informed during the changes in plans for the delivery of my vehicle to the next day. My car was serviced as expected with no discrepancies. Thank you. Service team receives 5 Stars for their willingness and effort to make things right. More

Great service and amazing employees Customer service off the bat was incredible. They were prompt and detailed. Dropped my car for a few things that needed done and they called to tell m Customer service off the bat was incredible. They were prompt and detailed. Dropped my car for a few things that needed done and they called to tell me that one thing was not necessary and no reason to spend the extra money. I love integrity. Then on top of that, it was completed within hours. Robert E was great. More

Waist of time I was called and informed that my parts were ready for pick up and install. When I arrived I was told that they ordered the wrong parts. After waiting I was called and informed that my parts were ready for pick up and install. When I arrived I was told that they ordered the wrong parts. After waiting for 30 minutes I was told to come back when they call me. I am tired of wasting my time with this place. This is not the first time that this has happened. SERVICE DEPARTMENT SUCKS!!! More

Purchasing used vehicle Benjamin Stewart and all others we dealt with at Hall went out of their way to make sure we got the best deal and that we were happy with our decision Benjamin Stewart and all others we dealt with at Hall went out of their way to make sure we got the best deal and that we were happy with our decision. I have since heard from other friends who have also purchased from Hall and were also very impressed. Nice to hear in this day and time! More

Headlight on my Grand Cherokee The service manager went out of his way to assist me with my headlight, when not specifically covered by warranty. The technician also helped me bett The service manager went out of his way to assist me with my headlight, when not specifically covered by warranty. The technician also helped me better understand light settings on the vehicle when light conditions change. More

Quick and thorough transaction Benjamin Stewart was extremely efficient, thorough, and respectful. Went above and beyond to make a truck buying experience painless. Kept me appri Benjamin Stewart was extremely efficient, thorough, and respectful. Went above and beyond to make a truck buying experience painless. Kept me apprised at all steps of the process. Ed Walter More