Hall Chrysler Dodge Jeep RAM Virginia Beach

Service is always provided promtly at a reasonable cost. Appointments are easy to schedule and always accomade my schedule. Staff is very friendly and courteous Appointments are easy to schedule and always accomade my schedule. Staff is very friendly and courteous More

Excellent customer service. My only disappointment is due to a change in the lift equipment which resulted in the inability to raise my Promaster camper van. Thus could not rotate tires or service brake flui to a change in the lift equipment which resulted in the inability to raise my Promaster camper van. Thus could not rotate tires or service brake fluids. More

Very clean and professional dealership. Could not ask for better work from the service department. Advised of work that sould be done and left the choice to me, no pressure. better work from the service department. Advised of work that sould be done and left the choice to me, no pressure. More

My salesperson Benjamin Stewart was very good he got me the best price as possibly he was verycutious and went over everthing and got m the best price as possibly he was verycutious and went over everthing and got m More

Outstanding customer service! Service representative kept me informed on status of diagnostics and repair. Technician quickly found the problem and parts were in stock to complete the repair. No hidden fees, me informed on status of diagnostics and repair. Technician quickly found the problem and parts were in stock to complete the repair. No hidden fees, service department does not attempt to make money off of you with unnecessary work. Reputable service department! More

You all are the worst people. I will never refer anybody to you. You are liars, unprofessional, and very nasty attitudes. Even down to the managers that talk nasty to you and above managers wouldn’t even re to you. You are liars, unprofessional, and very nasty attitudes. Even down to the managers that talk nasty to you and above managers wouldn’t even return my calls. Y’all are very greedy for money. Don’t ever contact me again. Thank you, Cynthia Howard More

Poor customer service. False information. Due to not answering or returning phone calls would have to go in to get updates on vehicle. Poor workmanship on vehicle. (Parts not connected correctly and pa answering or returning phone calls would have to go in to get updates on vehicle. Poor workmanship on vehicle. (Parts not connected correctly and parts missing). More

Overall, Hall Chrysler did a good job with the sale of the vehicle I purchased. They were honest and straightforward in what they were willing to do on prices. They represented the vehicle I purchased wel the vehicle I purchased. They were honest and straightforward in what they were willing to do on prices. They represented the vehicle I purchased well. The sales reps I worked with did a good job with the transaction- having the vehicle ready when I arrived from 3.5 hours away. They had everything ready when necessary and they worked with me given my distance from the dealership. The service team quickly and efficiently installed two additional parts I wanted to add to the vehicle. The finance person, Janina, did a good job and was very accommodating. There were only two things that I think could have been handled better. First was the value they offered me on my trade in, but I did accept the deal. The second was that the vehicle smelled like smoke from someone smoking in the vehicle, and I was told their treatment would fix it and it did not. I decided to get the vehicle anyway. The last challenge was that my original salesman left the dealership in the middle of my purchase process, but the dealership did a good job of filling this void. More

This visit makes my second time back the first time 3 years ago was not great. But I had a amazing visit this time my salesman listened to us very understanding. We found what we wanted they went over a years ago was not great. But I had a amazing visit this time my salesman listened to us very understanding. We found what we wanted they went over and beyond to make it happen for us and fixing and problems we found a nasty dent and stretch on the wheel frame they are taking it to the body shop to have it fixed and make it right for us . There is another salesman there name Shane we are not even his clients but he went out of his way to help me with some things he was also amazing . I will be coming back for sure . More

What a great and professional staff I was informed all steps of the way. My vehicle was completed and I believe a job well done steps of the way. My vehicle was completed and I believe a job well done More