Hall Chrysler Dodge Jeep RAM Virginia Beach

Ms. Veronica Vance was quick to greet and assist me as soon as I walked through the door. She quickly found me in the system and directed me to my Service advisor desk. soon as I walked through the door. She quickly found me in the system and directed me to my Service advisor desk. More

Trust is broken. Do yourself a favor and go to another Jeep dealer for service. The dishonesty is so blatant that I find it hard to know how to begin. After being tol Do yourself a favor and go to another Jeep dealer for service. The dishonesty is so blatant that I find it hard to know how to begin. After being told that there was a fuel imbalance on my jeep by the service center employee, he is now backpedaling and saying that there was never any fuel imbalance to avoid honoring the vehicle protection plan. It only gets worse from there. Then, after giving me a specific dollar amount that he would cover for the rental car while he had my Jeep, he stated that I would need to pay for the rental car and that he would reimburse me. This is not how the extended warranty works and he knows it. There were more underhanded dealings by this man that are too numerous to address here. It was just one dishonest move after another. I should not have to go to battle to get someone to step up and do the right thing. More

Purchased a 2023 Wrangler Rubicon today. Staff was extremely friendly, very knowledgeable and not pushy at all. Best buying experience ever! Staff was extremely friendly, very knowledgeable and not pushy at all. Best buying experience ever! More

Ashley was extremely helpful and did everything she could to get me in my new jeep to get me in my new jeep More

Our sales person Ashley did a fantastic job finding us the right vehicle. She was a joy to work with. Thanks Ashley! the right vehicle. She was a joy to work with. Thanks Ashley! More

Alberto helped me with my new RAM purchase and the experience was excellent! We test drove several and I found the combination I wanted but they didn't have the right color! We explored ordering but I experience was excellent! We test drove several and I found the combination I wanted but they didn't have the right color! We explored ordering but I couldn't get the eco diesel anymore and thought the deal was dead. Low and behold they found my truck in Petersburg and had it brought in at no extra charge and 17 miles on the odometer! Alberto then made the buying process as painless as possible (you know what I mean...). Proud owned of a Laramie and Alberto made it happen. Find him on the lot, you won't be disappointed! More

Get your ducks I row. Be ready to know what you want. Dont budge they will call you after you go! Sale teem is young probably turn over. Finance team is xxxxty. Service de Be ready to know what you want. Dont budge they will call you after you go! Sale teem is young probably turn over. Finance team is xxxxty. Service department really bad. After service your car is in the ally Just go get your car its in the alley between the buildings. Just have to say. Run !!!! More

Jeff has always handled all my appointments and have been going to hall since I bought my new truck back in 2016. They have always gotten me squared away even when issues arose. Any time Ive communicated to going to hall since I bought my new truck back in 2016. They have always gotten me squared away even when issues arose. Any time Ive communicated to Jeff outside of an appointment hes always taken time to get back to me and even set times thru their texting system....Thanks Jeff More

Took my car here for an oil change and inspection. They stripped the threads on my oil pan and gave it back to me with an oil leak. Refused to fix it unless I paid for a new oil pan. First they glued They stripped the threads on my oil pan and gave it back to me with an oil leak. Refused to fix it unless I paid for a new oil pan. First they glued it shut hoping I wouldn’t check. Then they just put a new plug in it after knowing they stripped the threads in the pan and that wouldn’t solve the problem. They also broke my dipstick which I went ahead and replaced on my own. I take my car here every year for inspection as well and they always try to fail it hoping I will give them money to fix it. This year they tried to fail it by saying my heat didn’t work (which it does) Luckily I know about cars. If you don’t, I wouldn’t go here you will get scammed More

The day after I purchased a used 2017 F-150, I had a check engine light come on. Obviously I felt Hall should resolve the situation, but I expected push back. None given. In fact, Ms. Meeks called me pe check engine light come on. Obviously I felt Hall should resolve the situation, but I expected push back. None given. In fact, Ms. Meeks called me personally to tell me if my local Hall dealer (Hall Ford Elizabeth City) had any issues to call her directly. The entire staff at Hall CDJR was amazing. This our 4th Hall vehicle and I'm a customer for life. More