Hall Chrysler Dodge Jeep RAM Virginia Beach

Jerry and the entire staff that assisted us really went out of their way to give us "wow" customer service. friendly,honest,up front and very pleasant.they really set the standard for making us feel comfor out of their way to give us "wow" customer service. friendly,honest,up front and very pleasant.they really set the standard for making us feel comfortable. after finding a problem with the jeep, Jerry personally took it upon himself to send the jeep to the service department the correct the problem.and while the car was being serviced,he provided a rental car for us. it doesn't get much better than that. when it comes time to buy another car, Jerry and Hall jeep is where I will start. thank you. More

I have a 2002 Dodge Intrepid. I replaced a 2.7L bad engine with a used 3.5. After the engne swap I swapped my ECM and added Sentury Key. I took my Car to Hall Dodge and had my ECM reprogrammed. On anot engine with a used 3.5. After the engne swap I swapped my ECM and added Sentury Key. I took my Car to Hall Dodge and had my ECM reprogrammed. On another visit I hd two new keys programmed. Both times I experienced first class service. More

First let me say that our salesman Alex Caver was excellent. He worked to find the truck I was looking for and actually more and the price I could live with. Even though my credit wasnt good they fou excellent. He worked to find the truck I was looking for and actually more and the price I could live with. Even though my credit wasnt good they found me financing with a reputable company and a decent interst rate. The thing that we found negative about the compnay was that when we applied thru the internet we recieved a call the next day stating that we had been pre-approved for the purchase and all we needed to do was come in, pick out the vehicle, work out the money down and we were done. When we arrived at the lot we found this was not true at all. We had not been pre-approved or even sent out for appoval yet. Even though we were verbally told this and also told this in an e-mail. We feel they were a little distruthful in their statements to get us into the delaership. As stated the transaction with Alex once we got there was excellent. After the sale I was a little disappointed because the truck I purchased did not have a cigarette lighter or mats for the floors. When questioned about this I was told they were sold seperate and I would have to purchase them myself. This is not the 1st vehicle I ever bought but it is the 1st time the dealer refused to furnish a cigarette lighter or matts for the vehicle. THis eneded up being another investment of close to $200.00. In these economic times I would thing the dealer would have thrown that in. More

By far the best top notch dealership ive dealt with. for By far the best top notch dealership ive dealt with. for the sale of the vehicle i applaud Ed donaher. he is outgoing to give you a great deal and no By far the best top notch dealership ive dealt with. for the sale of the vehicle i applaud Ed donaher. he is outgoing to give you a great deal and not just to sell you a vehicle one time but to keep you coming back for your next. i will only buy vehicles from ed donaher. As far for service ive had the blessing to work with John o'brien on numerous occasions he is very knowledgable .outgoing and your satisfaction is his top priority. john will work with everyone to make sure your vehicle gets finished in a timley manner. and that it is done right the first time. i wish you continued sucess john and look forward to bringing my vehicles back to you no matter how big or small the service is. Lynn (the mechanic) i always request lynn to work on and service my vehicles in the shop hes really great, he shoots it straight to you with simple speak in a language that everyday people can understand. he also knows how to get things done. and is willing to go out of his way to make sure that you and your vehicles are going away happy. I'd like to applaud Hall dodge for having great employees like these fine three. i will buy my vehicles from you for many years to come. P.s. thanks to james in the finance dept. both vehicles were really great deals and we are both really happy with them. More

I purchased a new vehicle from this dealership and I was very impressed with how these guys handle their business. I found the staff here to be much more affable than that of any other dealership I’ve dealt very impressed with how these guys handle their business. I found the staff here to be much more affable than that of any other dealership I’ve dealt with. Bill Dicken was my salesperson and he did an exceptional job. Before I even got to do a test drive, he actually sat down with me in the office for a brief conversation. When we got around to discussing my needs and wants in a vehicle it was a little more in-depth and took some time in comparison to the way other places do it, but in the end I very much appreciated it. I felt that we covered all the details to make sure I was put into a vehicle that I was satisfied with. For me, it was a pleasant surprise considering all the negative preconceptions that are typically associated with car shopping. The bottom line is these guys conduct their business the way it’s supposed to be done. I can’t say enough about how smoothly the process went, and how pleased I am with the end result. I’ll certainly be looking to these guys again when I buy my next vehicle. More

The customer service was amazing. I have been using them The customer service was amazing. I have been using them for 11 years and I have never had any complaints. They have always done my service well and The customer service was amazing. I have been using them for 11 years and I have never had any complaints. They have always done my service well and effiecent. John Deuso and Baker are wonderful they have always been so nice to me. I always tell people about the service I get. Just recently I brought my car in for an oil change and they let me know I had a bad tire in front and they fixed it right then, that makes me feel confident that they look over my car for dangerous signs. I am so appreciative of them they are not family but it feels like they are. I hope they get the credit that is deserved of them. More

Hall is a great dealership. My family has purchased three (3) new Jeeps at Hall and we have them serviced there. The staff is very professional and extremly good to deal with. The parts and service departmen (3) new Jeeps at Hall and we have them serviced there. The staff is very professional and extremly good to deal with. The parts and service departments have keep our vehicles in top condition for the last five years. I would highly recommend this dealership to anyone. v/r Wes Poindexter More

I have been a customer of Hall Auto Dealers for 9 years now. Scott Benson has been my service manager for every one of those years and I cant see myself trusting my vehicles to anyone else. I have purchase now. Scott Benson has been my service manager for every one of those years and I cant see myself trusting my vehicles to anyone else. I have purchased 6 new vehicles and 1 used vehicle in those 9 years and have been a happy loyal customer since day 1. Most people brag about what a great sales experience they had but in my opinion, the sale is a 1 day event. Service is for the life of the vehicle. Scott treats every one of my vehicles as if it were his own. Yes, my salesmen were all top notch and I never felt pressured into purchasing a vehicle nor did I feel as if my concerns or wants were less than important but Scott has been my "car guy" and hopefully always will be. My last purchase was April 08. A brand new Dodge Charger R/T. Scott was out inspecting the delivery clean up as if he were the one buying the car. I will most certainly be shopping at Hall Dodge for my next vehicle and probably the next 10 after that! Mike Z More

I gave this dealership the rating I did because they were friendly and hard working. They did not stop until they got me in the truck I wanted at a payment I could afford. Alex Caver was very helpful and wor friendly and hard working. They did not stop until they got me in the truck I wanted at a payment I could afford. Alex Caver was very helpful and worked hard along with his finance team to get me in my truck. The staff was great! Thanks guys. Good work. More

We recently purchased a 2008 Dodge Grand Caravan. The dealership was very friendly and did everything to keep us happy and get us want we wanted. They took the time to listen to our situation and gave us dealership was very friendly and did everything to keep us happy and get us want we wanted. They took the time to listen to our situation and gave us options. There was no pressure to buy either. They did everything to get us financed and the best intereste rate too. They even through in some extras like 3yrs free oil changes. More