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Southern Chrysler Dodge Jeep RAM Chesapeake

Chesapeake, VA

4.3
922 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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3353 Western Branch Blvd

Chesapeake, VA

23321

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Showing 922 reviews

November 22, 2024

Communication was lacking. Booked online for repairs. Showed up on time as scheduled, to be told no one could look at until Monday (2 days). Fine. Monday 2 pm still nothing. More

by jencopeland2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff McLawhorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
November 22, 2024

Mike got in quickly for a diag and offered a range of options, sent me a Sunbit preqaul and had me out during my lunch hour so i could deliver the Commander to the wife and still get back to work on tim More

by G DERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike-Service ASM(?)
November 22, 2024

They were very courteous and informed you what had to be done in a timely manner. More

by Darlenebyas57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Communication from Nicole was timely and descriptive about the services needed. Thank you Nicole for the help. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs. Kathy - shuttle vehicle driver.
November 21, 2024

I had such a Great Customer service experience with Tye and Nicole on Wednesday afternoon. Thanks for your support 🙏 More

by Sinamon Charger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TYE
November 21, 2024

Great job on my vehicle, I arrived on time and my vehicle was ready in a timely manner More

by xman3400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Great customer service! Service Advisor was well trained and presented themselves in a way that made me feel like a valued customer. More

by lubin2113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Service dept was courteous and professional. Nicole, Service Advisor, was very customer oriented and helpful. More

by SAVAGECAREY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

My oil change was done quickly and I was on my way to enjoy my day! More

by KENYADAWILLIAMS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Good people, especially Mike. Don't particularly like waiting on parts for 6 to 8 weeks, but it is what it is. More

by RICKSLIFE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
1
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