Hall Acura Virginia Beach - Service Center

Hall Acura in Virginia Beach has a servicing my 1995 legend now for four or five years. They’ve always given expert advice along with excellent service. Brian, my service advisor, has a great personalit legend now for four or five years. They’ve always given expert advice along with excellent service. Brian, my service advisor, has a great personality And an exceptional “willingness to please“ attitude. I will continue to have my Acura vehicles serviced at Hall whenever I’m in the Hampton Roads area. More

They have always been most receptive: courteous, friendly and helpful, for all my visits-- whether for sales or service. And, if there was an issue, they were quick to resolve it. and helpful, for all my visits-- whether for sales or service. And, if there was an issue, they were quick to resolve it. More

I received an exceptional service and outstanding customer service. Brian is very knowledgeable and very easy to deal with. I will definitely recommend him to all my friends that goes to Hall Acura. customer service. Brian is very knowledgeable and very easy to deal with. I will definitely recommend him to all my friends that goes to Hall Acura. More

Albert Went above and beyond and fit us in on Saturday morning for a tire rotation and oil change... so nice to have it out the way. morning for a tire rotation and oil change... so nice to have it out the way. More

Hall Acura always takes great care of my vehicles. I’ve been going to them for so many years, and I won’t go anywhere else! been going to them for so many years, and I won’t go anywhere else! More

Came in early on Friday morning w/o appointment to have my new license plate tags put on. Was made to feel welcome and got with me right away. Also I asked to purchase and have a cargo cover installed at t my new license plate tags put on. Was made to feel welcome and got with me right away. Also I asked to purchase and have a cargo cover installed at the same time w/o appointment...again was made to feel this was no problem and it was installed within 35-40 mins of arrival!!! Thank you for your pleasant morning attitudes!! Greatly appreciated 😊 More

Very disappointing experience Hall performed very poor service, causing me to return the car to Hall for the service to be performed correctly. The service manager, instead of ap Hall performed very poor service, causing me to return the car to Hall for the service to be performed correctly. The service manager, instead of apologizing for the service being very poorly done, stated that he'd ", do me a favor" and not charge me for the second visit to fix the incomplete service job. When I finally retrieved my car from Hall, there were scratches along the back driver's side of the car. After purchasing two vehicles with Hall and loving the sales department immensely, this was a true disappointment. I have instead started taking my car to Priorty Hall, where I am very happy with the service. More

Amazing Service! I have been treated with the up most respect & excellent service on every visit. Service Consultant Ms. Mariam Barbero @ Hall Nissan Chesapeake in We I have been treated with the up most respect & excellent service on every visit. Service Consultant Ms. Mariam Barbero @ Hall Nissan Chesapeake in Western Branch. She deserves to be promoted!!! ASAP By far she is the best! More

Brian is the Best ! Brian Thompson is God’s gift to customer service and should be a Service Manager ! He always is very informative and helpful and always tries his best Brian Thompson is God’s gift to customer service and should be a Service Manager ! He always is very informative and helpful and always tries his best to help me More