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Hall Acura Virginia Beach - Service Center

Virginia Beach, VA

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157 Reviews

157 Reviews of Hall Acura Virginia Beach - Service Center

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February 08, 2020

I receive excellent customer service EVERY SINGLE VISIT. I am always satisfied with everything. They are very thorough with information. I highly recommend you guys! More

by Nakeetanycole
Recommend Dealer
Yes
Employees Worked With
Kasey Bigelow
Feb 09, 2020 -

Hall Acura Virginia Beach responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Acura Virginia Beach!

February 04, 2020

Hall Acura provides personalized service. They are trustworthy and efficient. I recommend them very highly, especially Brian. He’s been great at getting value from needed repairs More

by JaneF
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Feb 06, 2020 -

Hall Acura Virginia Beach responded

Jane, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

January 22, 2020

Great service! Brian Thompson is my service advisor and he’s awesome!! I really appreciate how he always follows up and gives me a heads up what service I will need next. More

by JSL_vb
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Jan 24, 2020 -

Hall Acura Virginia Beach responded

Jsl, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Acura Virginia Beach! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 20, 2020

They have serviced my truck twice this month and both experiences were excellent. Brian called me first thing in the morning after my drop-off and made sure we were in agreement about how to proceed. De More

by mrmreff
Recommend Dealer
Yes
Employees Worked With
Daniel Joseph Bruner, Brian L Thompson Jr
Jan 22, 2020 -

Hall Acura Virginia Beach responded

Hello, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

January 20, 2020

Brian has been my advisor since I began visiting Hall Acura. Great experience every time. He thinks lf customer first. Overall I like the new changes at Hall. The text notifications and online scheduler More

by Ilatimer05
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Jan 22, 2020 -

Hall Acura Virginia Beach responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Acura Virginia Beach!

January 20, 2020

Great team here! Patient and customer service oriented people! Wonderful job everytime and very thorough on the work they do- and always explaining everything so you fully understand what is going on with More

by MissMoe
Recommend Dealer
Yes
Employees Worked With
Kasey , Brian L Thompson Jr
Jan 22, 2020 -

Hall Acura Virginia Beach responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Hall Acura Virginia Beach as your first choice for service!

January 12, 2020

Service was excellent as always. Brian is very knowledgeable and helpful. Dealership very clean and very comfortable. I have had Brian since 2008. Excellent work More

by ahkneecee1
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Jan 16, 2020 -

Hall Acura Virginia Beach responded

Hello, thank you for your support! We're happy we could help. Our team is available should you require any extra help. Take care!

January 11, 2020

Iam have been using hall Acura for service forAbout 20 Iam have been using hall Acura for service for About 20 years and service has always been good, the oil change was fast and got a car wash to. More

by Chasmixsr
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Jan 16, 2020 -

Hall Acura Virginia Beach responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

January 08, 2020

Non Acura vehicle was in for state inspection. Scheduled online and arrived early. Service was quick, I waited at the dealership. Received a car wash as part of the service. More

by Kmbum2
Recommend Dealer
Yes
Employees Worked With
Alberto Lugo, Daniel Joseph Bruner
Jan 08, 2020 -

Hall Acura Virginia Beach responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 23, 2019

Exceptional and great service each and every time that I come to get my car service and the service department. I’ve been coming to this location for over 10 years and my service person is Brian he treats m More

by D.Jones
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Jan 06, 2020 -

Hall Acura Virginia Beach responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Acura Virginia Beach!

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