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Hall Acura Virginia Beach - Service Center

Virginia Beach, VA

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157 Reviews

157 Reviews of Hall Acura Virginia Beach - Service Center

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March 28, 2020

Very friendly and pleasant visit this morning. Went to get an inspection everyone was polite from the time I entered the building. Thank you Brian for getting my vehicle taking care. More

by TamekaCuffee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
March 27, 2020

Had a professional service appointment as always. Kind welcome and excellent prompt quality service. I will continue to drive here for service regardless of current distance from my home. More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Daniel Joseph Bruner, Kara Jung
March 25, 2020

I brought my MDX in for state inspection. Brian was as courteous and professional as always. The car was ready within an hour and a half as promised, including a courtesy wash and vacuum, all at no cost t More

by Fevrier
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Mar 26, 2020 -

Hall Acura Virginia Beach responded

Hi Fevrier, thank you so much for your feedback! Brian will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Mar 26, 2020 -

Hall Acura Virginia Beach responded

Hi Fevrier, thank you so much for your feedback! Brian will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 07, 2020

Excellent service. Very thorough and quick. Vehicle was cleaned immaculately both inside and out. Excellent communication on status of vehicle. Comfortable waiting area. Thank you More

by rdwinning
Recommend Dealer
Yes
Employees Worked With
Sam Winning
Mar 07, 2020 -

Hall Acura Virginia Beach responded

Thank you for your support! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!

March 06, 2020

Excellent service. In and out in less than an hour for tire rotation and oil change. Service even offered to bring car back into service bay for me since it was raining and I was on crutches. More

by Marietta
Recommend Dealer
Yes
Employees Worked With
Bernard Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Joseph Bruner, Brian L Thompson Jr, Kara Jung
Mar 08, 2020 -

Hall Acura Virginia Beach responded

Marietta, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

March 02, 2020

Fast and courteous ckean and welcoming enviroment.I really appreciated that He offer me a car while my car is on service. Wonderful place to bring your car. More

by scana128
Recommend Dealer
Yes
Employees Worked With
Alberto Lugo
Mar 05, 2020 -

Hall Acura Virginia Beach responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Acura Virginia Beach!

February 24, 2020

Top notch service every time. Car service was completed exactly when I needed it. Alberto Lugo deserves 5 stars!!!! Excellent customer service and prompt communication. More

by brookedmiles
Recommend Dealer
Yes
Employees Worked With
Alberto Lugo (5 stars)
Feb 25, 2020 -

Hall Acura Virginia Beach responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

February 15, 2020

I love Hall Acura. My late husband purchased two Acura’s from Hall. We especially love the service department. These mechanics are excellent and honest. I trust this dealership for all my service needs. More

by Bj913
Recommend Dealer
Yes
Employees Worked With
Bernard Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al - my service writer. Goes out of his way to accommodate me. , Byron "Ron" Perry, Daniel Joseph Bruner, Brian L Thompson Jr, Rare Espeleta, Robert Lecompte, Scott Camp, Jason Blanco, Wendy Aston, Matthew Stanford
Feb 17, 2020 -

Hall Acura Virginia Beach responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 11, 2020

Very easy to work with. Reasonable in all respects. Not overpriced. You can talk right with the tech if you want. Have not had any issues at all with them. More

by Funz51
Recommend Dealer
Yes
Employees Worked With
Alberto Lugo, Jason Blanco
Feb 12, 2020 -

Hall Acura Virginia Beach responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Acura Virginia Beach!

February 08, 2020

Excellent and courteous service every time I bring my vehicle there. The staff is always excellent. The pricing is on point and absolutely reasonable. I also find it quite satisfying that none of the sal More

by robertsurprenant
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Feb 09, 2020 -

Hall Acura Virginia Beach responded

Robert, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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