Hall Acura Virginia Beach - Service Center

Hall Acura had my first scheduled maintenance on my RDX today, all work was completed quickly and my vehicle was cleaned inside and out. When I told the cashier that I had some questions about syncing my c today, all work was completed quickly and my vehicle was cleaned inside and out. When I told the cashier that I had some questions about syncing my cell phone to my vehicle she found someone who was very helpful to resolve all issues. Thanks. You guys rock! More

Very convenient and quick to get an oil change and tire rotation. Clean waiting room and did a good job with the car. Friendly staff. rotation. Clean waiting room and did a good job with the car. Friendly staff. More

The service technician did a good job however the customer service by Mr. Dan was rude and condescending. I had received service 2 days before and then today a maintenance light came on and attemptin customer service by Mr. Dan was rude and condescending. I had received service 2 days before and then today a maintenance light came on and attempting to get assistance on why the light was on. I was asking to have it looked at and Dan was so nasty right off defending that they didn't do anything to my truck...I had to ask him to calm down and stop yelling and listen to me, stop cutting me off and let me ask my question. Then I get there and he doesn't acknowledge that I am there. After a few minutes another young man came to see what I needed. I told him I spoke with Dan and then he goes to Dan ask him about the call. In my opinion, for being the service manager he hasn't been the best example. More

Fast, professional, courteous. Service - Every-time!! I will continue to take all my vehicles to Hall Acura for service. Straight advice and reasonable pricing on every visit. will continue to take all my vehicles to Hall Acura for service. Straight advice and reasonable pricing on every visit. More

Brought my car ( ‘07 TL Type-S) in for its annual inspection. A side marker light was out and my wipers were ripped 🧐. After the service guy told me how much the light/install would cost($172 inspection. A side marker light was out and my wipers were ripped 🧐. After the service guy told me how much the light/install would cost($172 ish)and wipers I think we quoted at around $30. I got on amazon and ordered the same light for about $45, took 10 minutes to change it out myself ( 4 screws and a clip). Drove to advanced auto and got a set of good wipers on sale buy 1 get 1 free $25. They installed them for free. I’m on a budget, so while I love the idea of dealership inspections and knowledge of my car, I just don’t have money to throw away. Especially right now. I’ll still go there, but if I can fix it myself, I probably will. Good place, good people, just “dealer prices”. More

I have always been impressed with Hall Acura. The service department is consistently friendly and efficient. They identify issues and give me realistic and comprehensible plans to resolve them. department is consistently friendly and efficient. They identify issues and give me realistic and comprehensible plans to resolve them. More

Great service! Alberto kept me informed about the repair and quickly answered all of my questions. My vehicle was ready as promised. I will continue to use this dealership. and quickly answered all of my questions. My vehicle was ready as promised. I will continue to use this dealership. More

Back wiper was not replace but both front wipers were replace. Overall, I’m satisfied with the assistance. I can’t give 5 stars.thanks replace. Overall, I’m satisfied with the assistance. I can’t give 5 stars.thanks More

Great fast service at a better price than expected! Staff was courteous and knowledgeable. My service writer Brian made me feel right at home I will be back! was courteous and knowledgeable. My service writer Brian made me feel right at home I will be back! More