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Hall Acura Virginia Beach - Service Center

Virginia Beach, VA

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157 Reviews

157 Reviews of Hall Acura Virginia Beach - Service Center

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March 09, 2021

Brain always takes great care to listen and resolve any concerns or issues. Top notch customer service! HIs attention to detail and customer service will keep me with Acura after being with Volvo for 13 More

by mary.haycox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Mar 10, 2021 -

Hall Acura Virginia Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian here at Hall Acura Virginia Beach! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 25, 2021

I t was great to get back to my old dealer after being away for a couple of years. RDX was quickly serviced and the follow up wash and interior cleanup left the car spotless! More

by dullcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr, Scott Camp
Feb 27, 2021 -

Hall Acura Virginia Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 20, 2021

Dan Bruner runs the best service department in town. Service associates are also excellent. I continue to buy at this dealership because of the excellent service department! More

by Johnkalafsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Joseph Bruner, Brian L Thompson Jr
Feb 22, 2021 -

Hall Acura Virginia Beach responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 03, 2021

My experience here at the hall Acura dealership located in Virginia Beach, Virginia was an good experience. I brought my car in and they took care of me More

by Talston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth bryner, Robert Lecompte, Alberto Lugo
Feb 04, 2021 -

Hall Acura Virginia Beach responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

January 07, 2021

Brian Thompson demonstrates his experience and dedication to his customers by balancing his workload with professionalism, excellent customer service, and expertise that provides consistent trust in Hall Acu More

by Julia Rodriguez
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Jan 11, 2021 -

Hall Acura Virginia Beach responded

Hello Julia, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

December 23, 2020

Brian Thompson is one of the main reasons we keep coming back to Hall Acura VB. He has an awesome personality. He is very accommodating to our schedule and works with us. We trust Brian implicitly. He i More

by audrey0214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Dec 25, 2020 -

Hall Acura Virginia Beach responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 24, 2020

I love Hall Acura. The people are knowledgeable, courteous, and efficient. I feel like I’m a member of a larger family. I will recommend this dealership to family and friends. More

by Lunda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bernard Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Joseph Bruner
Nov 25, 2020 -

Hall Acura Virginia Beach responded

Hi Lunda, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

October 12, 2020

Brian is ALWAYS great every time I come.. He is friendly, professional and always smiling. Thanks for all you do. I definitely will be back. More

by TamekaCuffee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Oct 15, 2020 -

Hall Acura Virginia Beach responded

Hello, thank you so much for your feedback. Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2020

Always reliable. Excellent service as always. Their service department makes actual recommendation for what service you need rather than unnecessary work. Good job Hall Acura! More

by GlassOnion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Aug 14, 2020 -

Hall Acura Virginia Beach responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

August 12, 2020

Very professional. They Championed quality of maintenance, timeliness, and provided a comfortable climate for the customer. This team set the benchmark for excellence in all categories when it c More

by meisavi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Joseph Bruner, Brian L Thompson Jr
Aug 14, 2020 -

Hall Acura Virginia Beach responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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